Motor Mile Chrysler Dodge Jeep Ram

Bad Experience Originally was looking at 2019 Ram. Wasn't comfortable with payments and Salesman still tried to force me to get the Truck. Month later I emailed sale Originally was looking at 2019 Ram. Wasn't comfortable with payments and Salesman still tried to force me to get the Truck. Month later I emailed salesman asking about a used truck more in my price range.A Week goes by NO REPLY. Did a inquiry and the internet salesman called and set a time for me to come look at trucks, with the Salesman that couldn't respond. Liked the truck but smelled of cigarettes BAD even had ashes everywhere inside. Was going to still try to make a deal and because they wouldn't come down $900 I walked out and went to another Dealership and got a newer truck less miles more features and same color CHEAPER. More

wait for service appointments it's unfortunate that you have to wait 3 weeks to get a vehicle in for service. especially when you tell them that the vehicle is making a loud noise it's unfortunate that you have to wait 3 weeks to get a vehicle in for service. especially when you tell them that the vehicle is making a loud noise. i fear it is unsafe to drive, and that was not taken seriously. i asked if it could at least be looked at while doing the inspection, but the technician who performed my inspection said he wasn't told to look for anything. More

Always effecient and professional. I dropped off for a last minute (last day) inspection. Everyone courteous and professional and helpful. Always a pleasure. They called me and told m I dropped off for a last minute (last day) inspection. Everyone courteous and professional and helpful. Always a pleasure. They called me and told me it was ready and had the vehicle ready for pick up when I arrived. More

16 yr old Caravan runs better than it has in 10 yrs I did not have an appointment, so the service on this 2003 Caravan took a couple of weeks, HOWEVER ... it was WAY worth the wait and it was money well I did not have an appointment, so the service on this 2003 Caravan took a couple of weeks, HOWEVER ... it was WAY worth the wait and it was money well spent .... I love this van and the Mechanic that took the time and effort to be through and detailed did an exceptional job .... it runs like a new one .... More

Service The customer service was great and they took note of everything I needed and completed the task for me quickly and for a very reasonable price. The customer service was great and they took note of everything I needed and completed the task for me quickly and for a very reasonable price. More

2019 Ram 1500 Recall I have been dealing with Shelor’s service department for some time. Eric Adams is great and always takes care of me. I couldn’t be happier with Shelor I have been dealing with Shelor’s service department for some time. Eric Adams is great and always takes care of me. I couldn’t be happier with Shelor, from buying my truck and service after the sale. More

Excellent customer service As always, the customer service I received at Shelor was excellent. They take the time to treat me like I am the only one there. They always have a As always, the customer service I received at Shelor was excellent. They take the time to treat me like I am the only one there. They always have a friendly face and smile which is fantastic to see. More

Oil change Nathan greeted me and took care of the service needed and asked how my vehicle was doing and if I had any concerns and checked if there was any re-cal Nathan greeted me and took care of the service needed and asked how my vehicle was doing and if I had any concerns and checked if there was any re-calls ect... Very professional. More

Service review I was exceptionally pleased with the way I was provided with help by serviceman Joe Whiting. He was extremely helpful as always and I have recommend I was exceptionally pleased with the way I was provided with help by serviceman Joe Whiting. He was extremely helpful as always and I have recommended both he and Shelor More

factory re-call Vehicle was repaired correctly and with little down time. Service writer was very aware of the situation and handled it with true professionalism. Tha Vehicle was repaired correctly and with little down time. Service writer was very aware of the situation and handled it with true professionalism. Thank-you More