Back

Motor Mile Ford

Christiansburg, VA

4.7
820 Reviews
Welcome to Shelor Motor Mile! Located in Christiansburg, VA, Shelor Motor Mile is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Shelor Motor Mile a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-583-3967 for your No-Obligation Internet Price Quote from our Internet Department.
Contact Dealership

2257 Roanoke St

Christiansburg, VA

24073

Directions

By Type

Showing 820 reviews

June 14, 2024

Very easy to get what I needed done, done. Everyone was courteous and very respectful to my needs. More

by Smurfmlb1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Stoner
Jun 14, 2024 -

Motor Mile Ford responded

It was our pleasure to assist you! Thank you for choosing Motor Mile Ford and for sharing your experience. Drive safely!

June 12, 2024

Tim was friendly, knowledable, and offered a fair trade deal. He did not high pressure me which is what works with me. High pressure salespeople cause me to walk away. The finance person was very pleas More

by Earl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Johnston and Sarah Camper
Jun 12, 2024 -

Motor Mile Ford responded

Earl, we're glad to hear that Tim and our finance team at Motor Mile Ford provided a no-pressure experience for you. Thanks for sharing your positive feedback!

June 07, 2024

Excellent service with a smile. Very pleased with the experience from start to finish. Thank you! More

by Kenneth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany, kevin lake, Scott Hall
Jun 10, 2024 -

Motor Mile Ford responded

The team at Motor Mile Ford loves seeing great reviews! Thank you, Kenneth!

June 06, 2024

The dealership itself is excellent ive bought 2 trucks from there, but when i called to receive a quote to get my fuel filters changed on f250 i was quoted 157 dollars i take the truck down there and get More

by powerstroke94.mt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Jun 14, 2024 -

Motor Mile Ford responded

Michael, as we discussed, you were quoted parts only when you made your appointment. This was gone over numerous times during that conversation. cr@shelor.com

May 14, 2024

Cade was very nice and he was extremely knowledgeable. He tea helped me a lot. More

by morniquesmith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cade Johnson
May 14, 2024 -

Motor Mile Ford responded

Monique, we're thrilled that Cade and the Motor Mile Ford Team hit the mark with 5-star service! Thank you for your review!

May 10, 2024

Good work. They worked me in the same day I called on the recall. 5 stars for Tiffany More

by lonniemalcomb2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only Tiffany
May 10, 2024 -

Motor Mile Ford responded

Lonnie, we're thrilled Tiffany and the Motor Mile Ford Team could deliver timely service! Thanks for the five stars!

May 03, 2024

Service was not performed as it should have been. Went in for a service oil change and tire rotation and all of my fluids were not topped off properly. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No names mentioned
May 03, 2024 -

Motor Mile Ford responded

We're sorry to read about your recent service experience. We aim for excellence in all we do and we would appreciate the opportunity to discuss this further with you to see how we can make things right. Please reach out at your earliest convenience. Thank you, Customer Relations – cr@shelor.com

April 30, 2024

Great always! !! Special Thank You to service advisor Tiffany for doing outstanding job!!! Would definitely recommend!!!! More

by vitali.sokolov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
Apr 30, 2024 -

Motor Mile Ford responded

Vitali, we're so glad to know that Tiffany provided outstanding service at Motor Mile Ford! Thanks for the recommendation and your kind words!

April 30, 2024

Process went very smoothly. Two hours from driving in to driving out with new truck. Phillip was most informative and efficient. More

by Dcdugginsfred
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Phillip Hylton
May 01, 2024 -

Motor Mile Ford responded

We're glad to know your truck-buying process was smooth and efficient at Motor Mile Ford. Thanks for the shout-out about Phillip, we'll pass along your kind words! Safe travels in your new ride!

April 29, 2024

Service was excellent. Friendly and professional. Processed a new vehicle that wasn’t even available for sale yet just to get me into the truck I wanted. Jacob was awesome. More

by cthacker1018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob
Apr 30, 2024 -

Motor Mile Ford responded

We're so glad to know you had an excellent experience with us at Motor Mile Ford! It's fantastic that Jacob could help get you into the truck of your dreams. Thanks for sharing this review, and enjoy your new ride!

1
...