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Motor Mile Ford

Christiansburg, VA

4.7
840 Reviews

2257 Roanoke St

Christiansburg, VA

24073

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Showing 840 reviews

August 29, 2023

Excellent and prompt service for warranty work required on my F150. Highly recommend Shelor for service. More

by Craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Looney
Aug 30, 2023 -

Motor Mile Ford responded

Craig, we're glad to know you had an excellent experience with our service team at Motor Mile Ford. Thanks for recommending us and for your kind words!

August 26, 2023

Tony was so amazing and helpful! I’m grateful he was there to help me! More

by Dani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Aug 28, 2023 -

Motor Mile Ford responded

Dani, your review of Tony means a lot to us! Thank you for choosing Motor Mile Ford and for sharing your experience. Drive safely!

Aug 29, 2023 -

Dani responded

The service was amazing, and great I would bring any of my vehicles here anytime

August 22, 2023

Eric and the dealership service went out on a limb to help me and my family when my vehicle broke down while taking my child to college, 300 miles from home. I was able to get home and they fixed it the More

by Motor4jc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Adams
Aug 22, 2023 -

Motor Mile Ford responded

We're so glad to know that Eric and our team at Motor Mile Ford were able to assist you during such a stressful time. It's important for us to help out in any way we can, especially when it comes down to getting your family back on the road safely. Thanks for sharing this positive experience with us!

August 05, 2023

Awesome service and A awesome salesman. Had a wonderful time test driving along with great hospitality while we were there. More

by Lesntracyangell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy
Aug 07, 2023 -

Motor Mile Ford responded

We're delighted to know you had a wonderful time at Motor Mile Ford and enjoyed our service. Thanks for the positive feedback, and we hope to see you again down the road!

Aug 07, 2023 -

Lesntracyangell responded

We had the best experience. The team did fabulous answered all questions and got us a great deal on a new bronco. Thanks again.

August 04, 2023

I showed up without an appointment for an annual state inspection and was pleasantly surprised that an appointment wasn’t needed like most other repair shops require. Waiting room was nice and clean. Al More

by Stevenohetzel
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel altizer
Aug 07, 2023 -

Motor Mile Ford responded

Steven, we're glad to know that you had a positive experience at Motor Mile Ford. We always aim for professionalism and convenience. Thanks for the feedback!

August 04, 2023

Hilda and finance guy were great. Detailer left a lot to be desired.other than that it was a good experience. More

by Ed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hilda
Aug 07, 2023 -

Motor Mile Ford responded

Ed, we're glad to know Hilda and our finance team provided a great experience at Motor Mile Ford. We appreciate your feedback on the detailing and would be happy to address any ongoing concerns with this! Take care.

August 03, 2023

The Shelor Service Team provide polite and knowledgeable service in a clear communicative manner. Thanks Tiffany. And, Patsy it was wonderful to see you. Patsy you bring a gracious hometown feeling to a lar More

by Our RAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patsy, Tiffany.
Aug 03, 2023 -

Motor Mile Ford responded

We're delighted to know that our team at Motor Mile Ford, especially Tiffany and Patsy, provided you with top-notch service. We appreciate your kind words and look forward to seeing you again soon!

August 01, 2023

Having dealt with Shelor Motor Mile for a number of years our most recent experience was typical of the superior service we have received in the past. Our request for warranty service was immediately schedul More

by okijen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Looney
Aug 02, 2023 -

Motor Mile Ford responded

We're glad to know that you've consistently received superior service from us at Motor Mile Ford. Drive safely, and we hope to see you back again down the road!

July 28, 2023

The team was quick and easy to work with, as always. Thanks for the help! More

by KM-F150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jul 31, 2023 -

Motor Mile Ford responded

Thank you for supporting the Motor Mile Ford team with a five-star review! We look forward to your next service appointment.

July 25, 2023

Service is readily available and professionally done. This has been the case for a number of years. More

by Wiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Jul 26, 2023 -

Motor Mile Ford responded

We are grateful for your support, Wiley. The Motor Mile Ford team looks forward to providing the same level of excellent service to you for many years to come!

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