
Motor Mile Ford
Christiansburg, VA
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Service writer good,not happy or pleased with Shelor over last visit,they serviced the truck and aligned it and yes hooked up cab lights but that's where it ended. Without being told the technician removed t last visit,they serviced the truck and aligned it and yes hooked up cab lights but that's where it ended. Without being told the technician removed toggle switch ( left hole in dash panel),did not clean up wiring or at least tie up wire to not be noticed. Very dissatisfied with job performance More
Everything went well about getting me in and the turn time sooner than gave. Shuttle was nice only disappointment was they did not put a paper cover in my floor board got grease and a lot of black dirt o time sooner than gave. Shuttle was nice only disappointment was they did not put a paper cover in my floor board got grease and a lot of black dirt on my rug More
Tommy was my salesman and he was super knowledgeable and helpful. He answered all my questions (even the tough ones) and helped me find a vehicle that made sense for my needs and my budget. The Expedition w helpful. He answered all my questions (even the tough ones) and helped me find a vehicle that made sense for my needs and my budget. The Expedition was a great choice for my family of six. There was no pressure and no steering like I’m used to and that was really refreshing for a change. I loved how the staff got along with each other and were eager to help one another. I would say it was a an overall A+. Top notch all the way. More
We trade cars every 4-6 years. Best Ford Dealership we have ever been to. Our sales consultant, Phillip Hylton treated us like family, really listened to our wants & was determined Best Ford Dealership we have ever been to. Our sales consultant, Phillip Hylton treated us like family, really listened to our wants & was determined to help us get the car of our choice. Staff was Friendly, experienced, very knowledgeable. We highly recommend Shelor Motor Mile to anyone! Entire team was awesome! More
Great customer service from purchase to service, from folks who are as passionate about cars as I am! Thanks, Jack, brother Mustang guy, for a great service experience! folks who are as passionate about cars as I am! Thanks, Jack, brother Mustang guy, for a great service experience! More
Tiffany was excellent - she provided updates on the repairs and estimates ( that were accurate) for completion time./dates . She was great to work with . Very knowledgeable about the problem and the s repairs and estimates ( that were accurate) for completion time./dates . She was great to work with . Very knowledgeable about the problem and the solution. Very professional and pleasant to work with. More
I had the check engine light to come on. I took my vehicle to Ford service and they determined the cause. They told me warranty would take care of the issue. The service department replaced I took my vehicle to Ford service and they determined the cause. They told me warranty would take care of the issue. The service department replaced the defective parts and we are on the road again. Thanks Motor Mile Ford. More