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Motor Mile Ford

Christiansburg, VA

4.7
840 Reviews

2257 Roanoke St

Christiansburg, VA

24073

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Showing 840 reviews

July 05, 2022

Took my Ford F 150 in for some air conditioner problems . Jack kept me updated on what was going on to fix the problem calling me back in a timely manner letting me know it had been fixed and the price of the More

by D Moses
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack
Jul 06, 2022 -

Motor Mile Ford responded

Thank you for the review. We're glad that the team was able to take care of your Ford F150's AC troubles. See you next time, stay cool out there.

July 01, 2022

My service manager Jack was outstanding to deal with. He kept me informed every step of the way very professional and competent. My whole experience was A+++++. Including the car rental service More

by Gwilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack was my service rep and was awesome to deal with in every way they the repair
Jul 05, 2022 -

Motor Mile Ford responded

It is amazing to hear that you loved working with Jack! Thanks for trusting him to take care of your vehicle. An A+ rating makes our day! -Motor Mile Ford Team

June 25, 2022

Repair has not been completed at time of this review; however, I can say that the reception by the service advisor was excellent. Jack was very attentive to our description of the problems we are experi More

by guerrygoode
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jack
Jun 27, 2022 -

Motor Mile Ford responded

Thank you for this feedback. We strive to deliver top-notch service, and it is great to hear that this has been reflected in your time working with Jack thus far. We will be sure to pass on the kind words to him. If there is anything more we can do to assist you or better your experience, please feel free to reach out to us directly. Best, Customer Relations – cr@shelor.com

June 20, 2022

..Philip was great to deal with…very professional..we had a great experience at Shelor Motor Mile in Christiansburg VA. More

by kathiebest01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip
Jun 20, 2022 -

Motor Mile Ford responded

Kathie–thank you for the 5-star review and shout-out to Philip! It makes our day to know you had such a great experience with Motor Mile Ford. Come back anytime!

June 17, 2022

To loyal long-term customers! Last couple of experiences left me a little angry and upset they show no respect to loyal customers More

by srichardson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Tiffany Looney
Jun 23, 2022 -

Motor Mile Ford responded

Ms. Richardson, we're glad that we were able to go over everything with you and explain the back and forth with Ford. We look forward to seeing you at your next service visit. Thank you, Customer Relations – cr@shelor.com

June 17, 2022

The Ford service people are very polite and will tell you what's going on with the car at a couple different points during the service if needed. Tiffany has been a great help for us. Thank you. More

by dannyboles68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany
Jun 17, 2022 -

Motor Mile Ford responded

There is nothing more we love than a happy customer and great feedback! We are pleased Tiffany was able to provide a seamless service visit and get you and your vehicle back on the road in no time. Thank you for choosing Motor Mile Ford!

June 06, 2022

Usually offers cheapest price and large selection. Had oil changed today and the wait was not too long. More

by pick_infield_0z
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mackenzie
Jun 06, 2022 -

Motor Mile Ford responded

Thanks for the five-star review for Motor Mile Ford! We are happy to see such positive feedback regarding our services and prices. Safe travels!

June 06, 2022

Quick and easy with Stacy in service, in and out in no time. Always easy to work with More

by Brendanparker.bh
Recommend Dealer
Yes
Employees Worked With
Stacy
Jun 06, 2022 -

Motor Mile Ford responded

Brendan, thank you for the great review! We are thrilled to hear that you had such a successful service experience working with Stacy and the Motor Mile Ford team. Drive safely, and we hope to see you back again down the road!

June 06, 2022

Third car in a year from Tommy! Best salesman of the year award goes to him hands down! More

by KristenL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Manuel
Jun 06, 2022 -

Motor Mile Ford responded

Kristen, thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with Tommy and the Motor Mile Ford team. Drive safely, and we hope to see you back again down the road!

June 06, 2022

Clean place we walked inside a a person told us which building to go to the sales man listen to us went and brought back the vehicle we wanted to see while we test drove it he took our escape for a esti More

by Jrpaint
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A sales man and fiancé are
Jun 07, 2022 -

Motor Mile Ford responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with the Motor Mile Ford team. Drive safely in your new vehicle, and we hope to see you back again down the road!

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