
Motor Mile Ford
Christiansburg, VA
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Took my Ford F 150 in for some air conditioner problems . Jack kept me updated on what was going on to fix the problem calling me back in a timely manner letting me know it had been fixed and the price of the Jack kept me updated on what was going on to fix the problem calling me back in a timely manner letting me know it had been fixed and the price of the repair. Great job. More
My service manager Jack was outstanding to deal with. He kept me informed every step of the way very professional and competent. My whole experience was A+++++. Including the car rental service He kept me informed every step of the way very professional and competent. My whole experience was A+++++. Including the car rental service More
Repair has not been completed at time of this review; however, I can say that the reception by the service advisor was excellent. Jack was very attentive to our description of the problems we are experi however, I can say that the reception by the service advisor was excellent. Jack was very attentive to our description of the problems we are experiencing and fully explained the troubleshooting results and needed repairs to resolve the issue. More
To loyal long-term customers! Last couple of experiences left me a little angry and upset they show no respect to loyal customers Last couple of experiences left me a little angry and upset they show no respect to loyal customers More
The Ford service people are very polite and will tell you what's going on with the car at a couple different points during the service if needed. Tiffany has been a great help for us. Thank you. what's going on with the car at a couple different points during the service if needed. Tiffany has been a great help for us. Thank you. More
Clean place we walked inside a a person told us which building to go to the sales man listen to us went and brought back the vehicle we wanted to see while we test drove it he took our escape for a esti building to go to the sales man listen to us went and brought back the vehicle we wanted to see while we test drove it he took our escape for a estimate on trade in everything went pretty fast out about 3 hours More