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Motor Mile Ford

Christiansburg, VA

Overview
Reviews
4.8
839 Reviews
Call Dealership (540) 381-8417
View Awards

2257 Roanoke St

Christiansburg, VA

24073

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Showing 839 reviews

August 17, 2021

Great atmosphere, very clean showroom and restrooms. Sales and office personel are very friendly and knowledgeable. My third purchase from Shelor Motor Mile, very pleased with each one. More

by norway2424
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Manuel
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August 04, 2021

Great service , excellent processing, knowledgeable, gave all information we requested! More

by Jdfords69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip hilton
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July 26, 2021

Friendly staff and professional. No complaints to report other than I wish they were closer to home! Not their fault! Very clean facility and accommodating to your needs More

by brad.carter76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t recall
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July 19, 2021

Poor communication. Service writer never available and did not call back in timely manner. After picking up truck, discovered tire vibration after tire rotation. Texted service writer requesting time to More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Corrine
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July 19, 2021

I love the car I got. But already having problems. Leaks water inside the car. And I think the routers are warped. Getting fixed soon. I hope More

by Pyro42979
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy and Brendan
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July 09, 2021

Very very very very very very very very very very very very very very very Very very very very very very very very very very good More

by Sam.mutter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corrine Wright
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Jul 14, 2021 -

Motor Mile Ford responded

Hi, your wonderful feedback and rating mean a lot to us. Please let us know if there is ever anything else we can do for you! Safe travels!

Jul 14, 2021 -

Sam.mutter responded

Thank you

July 01, 2021

Terrible service. Said nothing was wrong, but still messing up. More

by Harleipollard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Different mechanics
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Jul 01, 2021 -

Harleipollard responded

I brought my car there due to it making a noise, then was told it wasn’t. However the day after I brought it home it started the noise again and I even have video proof of it. I sent it in to someone at shelor and he said he would sent it to the service shop and let me know something. I still haven’t heard anything and on top of basically being treated like I was dumb because I’m a young girl, I had to pay over $100 to get my car back that wasn’t even fixed.

June 23, 2021

I guess the problem is it took a month to get the truck in to fix wipers I had pull the fuse to get them to cut off because they were on all the time. More

by cuffem23
Recommend Dealer
Yes
Employees Worked With
Al Durham was great the day it was fixed
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Jul 14, 2021 -

Motor Mile Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!

June 22, 2021

Excellent service at the Motor Mile. Stacey Arnold, Ford service advisor, has been especially helpful and efficient. Joe Buchanan in sales has been great to deal with, as well. More

by rwbrown.bvf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Arnold
Report | Print
Jun 29, 2021 -

Motor Mile Ford responded

Hello, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 22, 2021

Staff was very helpful and a great truck buying experience More

by Ckchittum
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Marshall,
Report | Print
Jun 23, 2021 -

Motor Mile Ford responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Motor Mile Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Safe travels!

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