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Motor Mile Ford

Christiansburg, VA

4.7
840 Reviews

2257 Roanoke St

Christiansburg, VA

24073

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Showing 840 reviews

June 22, 2021

Excellent service at the Motor Mile. Stacey Arnold, Ford service advisor, has been especially helpful and efficient. Joe Buchanan in sales has been great to deal with, as well. More

by rwbrown.bvf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Arnold
Jun 29, 2021 -

Motor Mile Ford responded

Hello, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 28, 2021

The staff an owner are great people the knew my situation an helped me out big time. I will never buy any where else...... Thanks for helping... More

by Rebeccafore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Barringer
May 29, 2021 -

Motor Mile Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

May 25, 2021

Tom Johnston was the salesman that helped us and he was outstanding as well as the finance manager. Very very pleased. Very hard working salesman More

by rdh32368
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Johnston
May 25, 2021

Very nice people. I wasn’t able to afford a warranty as I’m a single mom with one income so I suppose this is my fault. But haven’t had the car for two months yet and I’ve already had to fix a coolant leak More

by Mbuckner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember. They were nice though.
May 27, 2021 -

Motor Mile Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if you have any additional questions about services you received and thank you again for choosing Motor Mile Ford!

May 18, 2021

I went to Shelor feeling nervous about buying my first new car. Hilda made the experience so easy. Hilda was absolutely wonderful and allayed all of my fears. Everything taken care of and I drove off in a More

by vernf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hilda
May 25, 2021 -

Motor Mile Ford responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 14, 2021

I can always count on Stacy and the folks at Motor Mile Ford to accurately and safely take care of my vehicles. Their clean, modern and comfortable facility can’t be beat. More

by Mustangbob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don, Stacy, Kevin
May 17, 2021 -

Motor Mile Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Stacy here at Motor Mile Ford! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 12, 2021

Very professional and friendly. Offered advice and very knowledgeable about the vehicles that I was looking at. Took interest in what I was looking for that best suit my needs . More

by tamathyconley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hilda
May 27, 2021 -

Motor Mile Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Motor Mile Ford. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Take care!

May 12, 2021

Stacey is an excellent service manager! Very helpful, efficient and personable. Visit today to verify oil leak on 3.5 liter Ecoboost F150, to be fixed under warranty. More

by rwbrown.bvf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey
May 13, 2021 -

Motor Mile Ford responded

Hi, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 02, 2021

When it come to customer service Motor Mile see dollar sign on every customer That's walk in the door as they should running a business. However, "Charging for alignment when you have your ties rotated More

by nenadee2
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
not relavent
April 30, 2021

Bredan was great to work with and made my dream truck become a reality! The process was super easy for me although there were many hoops he had to jump through to make this happen! Can't thank him enough More

by Casey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Howard
May 02, 2021 -

Motor Mile Ford responded

Hi Casey, thank you for your kind review; we are happy to pass along your comments to Brendon here at Motor Mile Ford! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

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