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Motor Mile Ford
Christiansburg, VA
840 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 840 reviews
September 01, 2020
I got everything I needed done, it just took a little longer and cost a bit more than I would have liked. The team is very friendly, though. longer and cost a bit more than I would have liked. The team is very friendly, though. More
by samvibostok
Employees Worked With
Christopher Ferguson
August 28, 2020
Had two recall items on my 2019 f250 ford pickup. Also had an issue with a severe wobble in the steering wheel when going over bumps. Chris, my service writer took good notes and ensured the work was don had an issue with a severe wobble in the steering wheel when going over bumps. Chris, my service writer took good notes and ensured the work was done in a timely matter. Excellent service and am glad i purchased my truck from Shelor. More
by fishingguy01
Employees Worked With
chris
August 27, 2020
They were prompt, curtious and stayed with the problem till it was solved. Kept in contact to let me know what was happening. VERY GOOD EXPERIENCE! till it was solved. Kept in contact to let me know what was happening. VERY GOOD EXPERIENCE! More
by Sea17313
Employees Worked With
Christopher Fergu
August 22, 2020
Had a good experience at the dealership. Very well explained and finance was a very good experience. Everyone was very nice and friendly. Thank you explained and finance was a very good experience. Everyone was very nice and friendly. Thank you More
by rshupe75
Employees Worked With
Timothy Johnston
August 21, 2020
Had an appointment for oil change and tire rotation. 4hrs & 15min. To complete??Really! Then found out it had been sitting waiting on paperwork. Ridiculous! & 15min. To complete??Really! Then found out it had been sitting waiting on paperwork. Ridiculous! More
by Smcclenahan
Employees Worked With
Service Department
August 21, 2020
Shelor Motor Mile Ford helped me custom build my new Ford truck using the Ford website. I bought a Ford F-450 chassis and had the bed custom built by Dale's garage in Floyd. Everything went great and came truck using the Ford website. I bought a Ford F-450 chassis and had the bed custom built by Dale's garage in Floyd. Everything went great and came out perfect. My sales rep kept me informed throughout the process and was great to work with. More
by VAarborist
Employees Worked With
Randy Marshall and Bowie Clift
August 20, 2020
This was my first new car purchase in 15 years and I have to say I was anxious about even going to a dealership. Randy Marshall could not have made things any easier for me. I can not say enough nice things to say I was anxious about even going to a dealership. Randy Marshall could not have made things any easier for me. I can not say enough nice things about how easy this purchase was from start to finish, no hassles, no haggling and Randy is so nice and easy to talk to as well as being very knowledgeable about the vehicle. Thank you so much for all your help and taking my anxiety down to zero during this purchase! More
by jgh
Employees Worked With
Randy Marshall
