
Motor Mile Ford
Christiansburg, VA
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Excellent customer service !!!!!! The ford service advisor was great!!!! She went completely out of her way to make sure the repair that was needed was taken care and fixed the first t The ford service advisor was great!!!! She went completely out of her way to make sure the repair that was needed was taken care and fixed the first time. Great communication. I have bought 3 vehicles from the shelor ford in the last 3 years, as long as they are open I will return. More
Great Wonderful to work with. Went above and beyon to get me in a vehicle i loved. Would definitely deal with him again in the future Wonderful to work with. Went above and beyon to get me in a vehicle i loved. Would definitely deal with him again in the future More
State inspection I was greeted before I got out of my car, shown the way to the waiting area and notified I needed windshield wiper blades to pass. Once the blades we I was greeted before I got out of my car, shown the way to the waiting area and notified I needed windshield wiper blades to pass. Once the blades were installed I was on my way and the state inspection was no charge because I had bought my vehicle from Shelor. More
Service Brought vehicle in for usual 5000 mile service. It was done in a timely manner and to my satisfaction. I will be continuing service at your facility. Brought vehicle in for usual 5000 mile service. It was done in a timely manner and to my satisfaction. I will be continuing service at your facility. More
Quick and Easy Stacey is the best! My service was fast and the staff was very friendly! Will definitely be bringing my vehicle back for it's next service! Stacey is the best! My service was fast and the staff was very friendly! Will definitely be bringing my vehicle back for it's next service! More
great service the service was great i deal with eric adams i have a ford taurus and love it its a shame they are not going to make them any more the service was great i deal with eric adams i have a ford taurus and love it its a shame they are not going to make them any more More
Recall We dropped it off before going to work to have the recall taken care of and they offered a great deal on an Alignment while they were working on it. P We dropped it off before going to work to have the recall taken care of and they offered a great deal on an Alignment while they were working on it. Picked it back up after work. Everyone was very nice. More
Excellent Salesmen Amazing salesmen. The two I worked with were very courteous and determined to help me find the car I was looking for. I test drove a lot of differen Amazing salesmen. The two I worked with were very courteous and determined to help me find the car I was looking for. I test drove a lot of different cars and they were willing to help me keep looking More
Great response on recall I was able to select the best time for me to come in and my vehicle serviced pursuant to a recall. I was able to add additional services like oil chan I was able to select the best time for me to come in and my vehicle serviced pursuant to a recall. I was able to add additional services like oil change and state inspection so I didn’t have to make multiple trips. They took care of all of my requirements in a fast and efficient manners. Great job! More
Quick service Fastest time In and Out I have ever experienced in the service department. Easy and fast. Back to the oil change..., it was great to schedule the app Fastest time In and Out I have ever experienced in the service department. Easy and fast. Back to the oil change..., it was great to schedule the appointment on line! He used my ford credit and a coupon to save me money. More