
Motor Mile Ford
Christiansburg, VA
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Commercial Purchase Purchased a Ford van for my business, everyone I worked with was extremely courteous. The concern for the customer understanding all the workings of Purchased a Ford van for my business, everyone I worked with was extremely courteous. The concern for the customer understanding all the workings of the vehicle was a priority. Thank you for your follow up call as well. More
Ford escape A great place everyone was so nice and very helpful and the price of the edge was very fair. I will go back to shelor when I need another vehicle. A great place everyone was so nice and very helpful and the price of the edge was very fair. I will go back to shelor when I need another vehicle. More
Easy and Fast Brack was very helpful and took care of everything. He finally answered the question I had about the nitrogen or air that was in my tires. The guy who Brack was very helpful and took care of everything. He finally answered the question I had about the nitrogen or air that was in my tires. The guy who did the final paper work for us there are Shelor's spent ten minutes telling us about the nitrogen in my tires, charged us $250 for some type of insurance and when the low tire pressure light came on in my car, I called, I emailed trying to get someone to tell me if I really had nitrogen in my tires or not because I needed to put some air in them. Finally, after no one answered me, I just put air in it. There never was any nitrogen in my tires. So, what was this $250 road side nitrogen something or other insurance I had to pay for at settlement? Just curious, I am not looking for a refund here. I just don't like to be scammed. Back to the oil change..., it was great to schedule the appointment on line! Brack was super nice! He used my ford credit and a coupon to save me money. More
Inspection It was just a simple inspection, with no hiccups. Customer service was great! Very courteous.I’m kind of locked and I’m going back, as I have a warra It was just a simple inspection, with no hiccups. Customer service was great! Very courteous.I’m kind of locked and I’m going back, as I have a warranty with them so will definitely be going back. Look forward to the experience More
Another great service experience. Brought my truck in to have a recall taken care of and to get my radio looked at (quit working). Got the recall work done and got initial troubleshoo Brought my truck in to have a recall taken care of and to get my radio looked at (quit working). Got the recall work done and got initial troubleshooting done on the radio. They needed more time to fix the radio, and I couldn't leave my truck overnight, so they made me an appointment to bring it back. More
75,000 miles check up How should I know who work on my car? They did a good job, no grease on the driver side, Casey did a great job of taking care and making sure the How should I know who work on my car? They did a good job, no grease on the driver side, Casey did a great job of taking care and making sure the driver seat was clean ,from last visit of oil change More
Great place to buy a new Ford Purchased a new car - Hilda Miles was fantastic to deal and it was a very good experience. Very professional and courteous staff all around. Thank you Purchased a new car - Hilda Miles was fantastic to deal and it was a very good experience. Very professional and courteous staff all around. Thank you! More
Excellent, fast service. On June 20th, my Ford F250 Diesel had a fuel leak. I called that morning and told them the problem and they told me to have it there at 1:15. My ser On June 20th, my Ford F250 Diesel had a fuel leak. I called that morning and told them the problem and they told me to have it there at 1:15. My service advisor, Brack Harrell, told me that they would try their best to look at it but could not guarantee that it would be fixed that day. He called me late afternoon and told me they found the problem and would have it fixed that day. I was very well pleased with the service and Mr. Harrell's assistance to my problem. Best service I have ever received! James Pendleton More
Great, fast service they provide quick and efficient service. The staff is very friendly and let you know what is going on. The waiting area is super clean and welcoming. they provide quick and efficient service. The staff is very friendly and let you know what is going on. The waiting area is super clean and welcoming. More
As Good an Experience as Purchasing a Vehicle Can Be. Phillip Hylton assisted me with my purchase, he did a great job. Everything went smoothly and I would not hesitate to recommend this dealership. I liv Phillip Hylton assisted me with my purchase, he did a great job. Everything went smoothly and I would not hesitate to recommend this dealership. I live a little over 2 hours away and it was worth the drive. More