
Motor Mile Ford
Christiansburg, VA
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Stress free experience Most of our negotiations were done on line just leaving the test drive to do the day of purchase. Mike Scott was extremely helpful in explaining all t Most of our negotiations were done on line just leaving the test drive to do the day of purchase. Mike Scott was extremely helpful in explaining all the features of our new Ford Flex. Very stress free buying experience. More
Quick Work On a Recall Took my vehicle to Shelor to have them complete an open recall on my vehicle and while there decide to have the transmission fluid changed as part of Took my vehicle to Shelor to have them complete an open recall on my vehicle and while there decide to have the transmission fluid changed as part of routine maintenance, I dropped the car off in the morning, got a ride from the shuttle service and the repairs we complete by the afternoon as they told me they would be. The service adviser was very friendly and answered any questions I had and also was able to work with me on some things about the recall I knew that the Shelor did not (I am an enthusiast and like to keep up to speed on everything about my car). The shuttle driver was very nice and friendly and the vehicle is very comfy to ride in. More
Always great service friendly atmosphere . Go the extra mile to see that customer is happy . Have dealt with Shelor for many years an have always been happy serv service friendly atmosphere . Go the extra mile to see that customer is happy . Have dealt with Shelor for many years an have always been happy service. Will continue to buy from Shelor in the years to come !! More
Customer service Joe Pinto was extremely helpful and was willing to go out of his way to assist in closing the deal. Great experience and the wife was very pleased. Joe Pinto was extremely helpful and was willing to go out of his way to assist in closing the deal. Great experience and the wife was very pleased. More
Oil Change and Tire Rotation My scheduled oil change and tire rotation was completed efficiently and accurately - as always. I will continue to use Shelor for all my service need My scheduled oil change and tire rotation was completed efficiently and accurately - as always. I will continue to use Shelor for all my service needs. More
Service Excellent service as always and service tech was as courteous as always Stacey Arnold. I always like dealing with the same person cause she knows how Excellent service as always and service tech was as courteous as always Stacey Arnold. I always like dealing with the same person cause she knows how to get me in and out in a timely fashion and explains any and every action that was performed on my truck More
Brought my truck in for inspection and was told it needed $600 in brake work. Had it done and got it back the same day. Alec Vigil was the service advisor; very conscientious and ma and was told it needed $600 in brake work. Had it done and got it back the same day. Alec Vigil was the service advisor; very conscientious and made a follow-up call the next day. Not happy about the unexpected expense, but Alec applied a $20 credit on the brake pads I hadn't known about and the inspection was free because I bought the truck at Shelor. More
Positive and comfortable We purchased a new Ford Taurus. It was very positive and comfortable. Our sales man was most helpful. I would recommend this dealership to anyone. We purchased a new Ford Taurus. It was very positive and comfortable. Our sales man was most helpful. I would recommend this dealership to anyone. More
Brought truck in for recall work. Service was excellent, had to leave overnight and they called to let me know when it was ready. They provided me with a car to use while mine was read Service was excellent, had to leave overnight and they called to let me know when it was ready. They provided me with a car to use while mine was ready repaired. More
purchase of ford 250 The entire staff was excellent to deal with, including the financial person. This was our fourth trip to a Shelor dealership and in no way was a disa The entire staff was excellent to deal with, including the financial person. This was our fourth trip to a Shelor dealership and in no way was a disappointment. More