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Motor Mile Ford

Christiansburg, VA

4.7
840 Reviews

2257 Roanoke St

Christiansburg, VA

24073

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Showing 840 reviews

October 06, 2023

My experience with Motor Mike Ford was very professional, extremely efficient, customer friendly, and responsive. More

by pghokie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
Oct 06, 2023 -

Motor Mile Ford responded

We're glad to know your experience with us at Motor Mile Ford was a total success! Thanks for sharing this positive review!

October 04, 2023

Caleb was great confirmed the issue with the oil pan on my f150 and confirmed it was under warranty and that’s good news. The parts are on order I’m looking forward to getting this resolved. More

by golfnut
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Caleb Dean Tiffany
Oct 04, 2023 -

Motor Mile Ford responded

We're glad to know that Caleb was able to assist you with your F150's oil pan issue at Motor Mile Ford. We look forward to getting this resolved for you soon.

September 27, 2023

Great always! Tiffany from Ford service did outstanding job taking care of my car repair- thank you very much!!! More

by vitali.sokolov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
Sep 27, 2023 -

Motor Mile Ford responded

Vitali, it's great to know that Tiffany provided outstanding service for your car repair at Motor Mile Ford. We appreciate the positive feedback!

September 26, 2023

I had a great experience. The team was very professional and made the process quick and easy. More

by Bensilcox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Marshall
Sep 26, 2023 -

Motor Mile Ford responded

Thank you so much for your glowing review! The Motor Mile Ford team appreciates your support!

September 21, 2023

Unfortunately, very unhappy. Came in for 1 issue = $140 diagnostic up front. Said they heard something else wrong - add another $140 to look into it. O2 sensor plus drive shaft g More

by Btcrosswhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anonymous
Sep 22, 2023 -

Motor Mile Ford responded

Multiple concerns that are unrelated to each other require technician time to access, diagnose, and estimate repairs needed. If you have any other concerns you can reach out directly at cr@shelor.com. Thank you, Customer Relations

September 19, 2023

Caleb was very helpful and kept me up to date on the details on my truck More

by Kddehart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb
Sep 20, 2023 -

Motor Mile Ford responded

We are glad to hear that Calev kept you updated on your vehicle. Thank you for choosing Motor Mile Ford!

September 08, 2023

Service advisor, Tiffany, was very helpful. The mechanics were very careful to check what was wrong. A awd light was on and needed to make sure of the possibilities. In the end it was a mad mod More

by edove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
Sep 10, 2023 -

Motor Mile Ford responded

We're glad to know that Tiffany and our mechanics were able to assist you effectively at Motor Mile Ford. We always strive for thoroughness in diagnosing any issues, so it's great your AWD light issue was resolved!

September 06, 2023

Great service, great people, shuttle service was great also. Everything was explained in detail and the price, very fair. I will always go there for service to my Fire Escape. More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb
Sep 06, 2023 -

Motor Mile Ford responded

Pat, we're glad to know you had a great experience with our team at Motor Mile Ford! We appreciate your trust in us, and we'll be here if you need anything in the future.

September 06, 2023

Good to deal with only wish the agent I worked with had a little more dealing power More

by franklinfletcher1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Johnston
Sep 07, 2023 -

Motor Mile Ford responded

Thank you for sharing your feedback, Franklin. We are glad to hear that our team was good to work with. We appreciate you sharing your experience with us and would be happy to discuss this further at any time.

September 06, 2023

Great people to work with . . very nice , wry knowledgeable and very clean facilities , had a great experience.. More

by Bburg846
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip
Sep 06, 2023 -

Motor Mile Ford responded

We're glad to know you had a great experience with our team at Motor Mile Ford and appreciated the cleanliness of our facilities. Thanks for sharing your feedback!

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