Motor Mile Kia

Love my new Kia! Chris Whiting was great to deal with. Great experience highly recommend dealing with Shelor Motor Mile if you are in the market for a new or used vehicle. Great experience highly recommend dealing with Shelor Motor Mile if you are in the market for a new or used vehicle. More

Professional, clear in pricing, listen to customer repairs fully and asks clarifying questions. So far repairs appear done correctly. Pricing seems high due to what appears to be excessive number of repairs fully and asks clarifying questions. So far repairs appear done correctly. Pricing seems high due to what appears to be excessive number of service managers and assistants wondering around while letting a customer patiently wait for someone to talk to him about his vehicle status. No sense of urgency. I recommend their service if you're willing to pay the high prices. More

I really don’t know where to start. Today I got my 4th vehicle from Shelor. The first 3 times the service was GREAT!! The service this time around, all I can say is WOW and I most DEFINITELY mean WOW is vehicle from Shelor. The first 3 times the service was GREAT!! The service this time around, all I can say is WOW and I most DEFINITELY mean WOW is the BEST way possible. I received a call last Friday (12/18/2020) from Josh, the sales manager. He asked if I would be interested in trading my current vehicle in. Josh said they had some specials going on. I told him that I have no problem listening to what’s going on. He said that he’d have one of his sales people give me a call. The sales person, McKinley, calls me and goes into great detail about the current specials & deals going on at the moment. I told him that I was extremely upside down in my current loan and that it would be virtually impossible to get me in another vehicle, without me having to put down probably 4 grand. He said he’d see what he could work out and would give me a call in a few days. Well, McKinley calls me that following Tuesday and said they could work something out. I’ll be honest, I did NOT believe him. I told him I would be in to see him the next morning after I got off work. Man, when I tell you that I was totally blindsided by what happened when I got to the dealership that next morning. Not only did McKinley go above AND beyond in putting me in a vehicle that I actually wanted, but he did EXACTLY what he said he was going to do and then some. I went there thinking I’d have to put some money down. My down payment on a brand new vehicle was ZERO and I also walked out of there with a check for $500 from Shelor. I’m going to end this here, but I have to say that I’ve come to expect good service at Shelor, but today was AMAZING!!! More

Everyone was very nice and helpful. I had multiple things worked on and got everything done in a reasonable amount of time, at a lower than expected price! worked on and got everything done in a reasonable amount of time, at a lower than expected price! More

Best customer service 👌 best people to work with and they made me feel at home thank you for being great customer service you can not ask for better people they made me feel at home thank you for being great customer service you can not ask for better people More

Such a great service department! While traveling through, my family and I had an issue with our Sedona. It was near closing on a Friday and they took the time to check us out and make sure everything was goo my family and I had an issue with our Sedona. It was near closing on a Friday and they took the time to check us out and make sure everything was good. The employees are courteous and helpful. My daughter forgot her jacket and they made sure to call us to let us know. This service department went out of their way to make sure we were taken care of and I'm extremely grateful for them. They gave us a peace of mind as we had been on the road for several hundred miles and still had a couple hundred miles to go. As someone who worked in a service department for several years, I would definitely recommend them to anyone! More

I got the best customer service!! He was friendly and answered all the questions I had!!! I had my twins with me and he was patient with them too! answered all the questions I had!!! I had my twins with me and he was patient with them too! More

I’ve been trying to get a new car for awhile now, Dedrick gave me a call and I went in as soon as I could. He was very professional and kind, he did everything he could to make sure I left happy! I would def gave me a call and I went in as soon as I could. He was very professional and kind, he did everything he could to make sure I left happy! I would definitely recommend anyone to go to shelor! I’m so in love with my new car! More

Everyone I talked to had excellent costumer service. They got me my vehicle back the next day. would recommend them to my family and friends. got me my vehicle back the next day. would recommend them to my family and friends. More

Ben Wolfe was awesome! He was very helpful throughout my ordeal of experiencing dealing with a total loss. I definitely would recommend him to anyone! ordeal of experiencing dealing with a total loss. I definitely would recommend him to anyone! More