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Motor Mile Mitsubishi

Christiansburg, VA

Overview
Reviews
Vehicles
4.8
316 Reviews
The Shelor Automotive Group began over 30 years ago, in 1974, as a single-line Chevrolet store in Christiansburg, VA. Over the years, Shelor Motor Mile has grown to 10 new car and truck brands, recreational vehicles, trailers and hundreds of quality pre-owned vehicles to become the volume automotive store of southwestern Virginia known as the Shelor Motor Mile. Choose from a new Chevrolet, Chrysler, Dodge, Ford, Jeep, Kia, Mitsubishi, RAM, Scion, Subaru, Toyota. If a pre-owned vehicle is what you are looking for, Shelor has it at the Used Car Super Store. Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Shelor Motor Mile will professionally fit you into the automobile of your choice.
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2340 Roanoke St

Christiansburg, VA

24073

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Showing 316 reviews

January 10, 2024

Horrible service on warranty repair. 3rd time going in repairing damage they caused. Car looks bad, they say that the best they will do and Mitsubishi won't do anything for me. Have docu More

by Jem20016
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tiffany, Patsy, Chris, Rocky
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Jan 12, 2024 -

Motor Mile Mitsubishi responded

James, we're sorry that you feel that your vehicle is not fixed to your standard. We have done everything to bring your vehicle condition back to factory standard. We are confident that we have done that since no damage is any longer present. Thanks, cr@shelor.com

Jan 12, 2024 -

Jem20016 responded

If you all had ordered the parts Chris told me would be ordered and replaced them rather than trying to patch and repair these parts this situation would have been resolved months ago. With much less waiting of my time and yours.

Helpful
January 04, 2024

Good service. Nice and clean and in order on time. And follow up with us after More

by J.Marshall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Jan 04, 2024 -

Motor Mile Mitsubishi responded

Thank you so much for stopping in for service and leaving Motor Mile Mitsubishi a five-star review! It's great to hear you had a wonderful experience.

Helpful
January 01, 2024

Joshua was great and Morrison finance manager was great. .#1Kind helpful very professional.Thank You Both More

by missyshrewsbury
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua
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Jan 02, 2024 -

Motor Mile Mitsubishi responded

We're delighted to know that Joshua and Morrison provided you with excellent service at Motor Mile Mitsubishi. Thanks for the shout-out, we appreciate it!

Helpful
December 29, 2023

Had the car we liked but lead us to believe the deal would be better than it really was More

by erjunkie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dedrick
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Jan 02, 2024 -

Motor Mile Mitsubishi responded

While it's great to hear you liked your vehicle, it's concerning to read you felt misled during the buying process. Your feedback is taken seriously. We would like to discuss your concerns directly. Please reach out. Thank you, Customer Relations – cr@shelor.com

Helpful
December 29, 2023

Benjamin Vance and the rest of the staff were a real pleasure to work with. Everyone was very polite. More

by hinklebarb501
Recommend Dealer
Yes
Employees Worked With
Tiffany Mitchell, Benjamin Vance and Kerry in the fina
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Jan 02, 2024 -

Motor Mile Mitsubishi responded

We're delighted to know that you had a pleasant experience with Benjamin Vance and the rest of our team at Motor Mile Mitsubishi. Thank you for your kind words!

Helpful
December 28, 2023

We have bought 3vehicles from Shelor Motor Mile and they have treated us GREAT and we love our new vehicle. If we ever get another vehicle we will try our best to purchase it from here. More

by tammyrenamabe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Morgan
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Dec 28, 2023 -

Motor Mile Mitsubishi responded

Tammy, it's fantastic to know you've had such positive experiences with us at Motor Mile Mitsubishi. We appreciate your loyalty and look forward to helping you again in the future! Enjoy your new ride!

Helpful
December 23, 2023

Awesome guys . .very very knowledgeable about all their vehicles. And work with you in any situation More

by buggirl24089
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Mitchell and Brian
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Dec 26, 2023 -

Motor Mile Mitsubishi responded

Thank you for choosing Motor Mile Mitsubishi! We appreciate your support and are here to help with any of your future automotive needs.

Helpful
November 29, 2023

Andy is the best sales person by far he has always went above and beyond to make sure your experience with Shelor is great More

by Bobr1797
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy and Heather
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Nov 30, 2023 -

Motor Mile Mitsubishi responded

We're so glad to know that Andy provided you with an exceptional experience at Motor Mile Mitsubishi. We always aim to go above and beyond for our customers! Thanks for your kind words.

Helpful
November 17, 2023

Brandon is great He made sure I was satisfied and gor the car I wanted. We had a great xonversation . I would always choose him More

by Vicky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kermy
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Nov 17, 2023 -

Motor Mile Mitsubishi responded

Vicky, we're so glad to know that Brandon was able to assist you in finding the perfect car at Motor Mile Mitsubishi. Thanks for choosing us and sharing your positive experience!

Helpful
November 08, 2023

Great experience made easy and enjoyed the time. Car fits my needs and it’s great More

by bmike2830
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dedrick
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Nov 09, 2023 -

Motor Mile Mitsubishi responded

Thank you for the review! We hope to see you again at Motor Mile Mitsubishi!

Helpful
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