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Motor Mile Subaru - Service Center

Christiansburg, VA

4.8
354 Reviews

354 Reviews of Motor Mile Subaru - Service Center

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March 06, 2024

Everyone was very nice and helpful. To get me back on the road. Will definitely return and recommend to all. Thank you! More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Haden
Mar 06, 2024 -

Motor Mile Subaru responded

Angela, we're so glad to know our team at Motor Mile Subaru was able to assist you effectively. Thanks for recommending us and looking forward to seeing you again!

March 03, 2024

Work was professional and reasonable. My technician, Brian, kept me informed and was very helpful during the process. More

by Kvculhane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Mar 04, 2024 -

Motor Mile Subaru responded

We're glad to know that Brian and our team at Motor Mile Subaru were able to provide you with a professional and reasonable service. We appreciate your feedback!

March 02, 2024

My request for service was scheduled promptly,the following day. An issue with opening the hood was immediately solved. The rest of service was completed in an hour. Service representative,ChrisHaden More

by billakers9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Haden
Mar 04, 2024 -

Motor Mile Subaru responded

We're glad to know that your service experience at Motor Mile Subaru was a positive one and that Chris went the extra mile for you. We appreciate your feedback and look forward to serving you again in the future!

February 28, 2024

The service was good but the problem I have is why the first six month service wouldn't be free of charge regardless of whether or not we purchased a service plan. I will also have to say that the rate is More

by randyjboyd
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Dow (service), Shannon (sales)
Feb 29, 2024 -

Motor Mile Subaru responded

Randy, we're not aware of any franchise that offers all services free for the first six months. If you have a plan that covers your repairs, please let us know immediately so we can have your bill adjusted. Customer Relations – cr@shelor.com

February 22, 2024

I was extremely happy with Casey and Shelor Motor Mile Service Department. It is so easy to make an appointment and everything was handled very efficiently. The services and cost were explained ahead of t More

by Abba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Grosshans
Feb 22, 2024 -

Motor Mile Subaru responded

We're so glad to know that Casey and our service department at Motor Mile Subaru made your experience a positive one! We always aim for efficiency and clear communication. Thanks for the review, we appreciate it!

February 12, 2024

Dropped in for my state inspection. No appointment. Angel took care of me and got me in and out in less time than predicted by close to half. Last time I was there Angel was also my ser More

by pops2riley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel, Chris, and another whose name I forgot.
Feb 12, 2024 -

Motor Mile Subaru responded

We're so glad to know that your visits at Motor Mile Subaru have been efficient and hassle-free! It's great to see Angel has consistently provided top-notch service. Thanks for the shout-out, we'll make sure Chris hears about it too. We appreciate you choosing us for your state inspections!

February 09, 2024

My experience has always been excellent. I am treated with so much respect there always. More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Haden
Feb 09, 2024 -

Motor Mile Subaru responded

Reviews like this one make our day, Carol! Thanks from the Motor Mile Subaru team. See you next time.

February 07, 2024

Brian from the service department always takes excellent care of me. He is very knowledgeable, honest and helpful. I never feel like he is trying to push for unnecessary work like at other dealerships. I More

by CO Gal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lawless
Feb 07, 2024 -

Motor Mile Subaru responded

We're glad to know that Brian from our service department has been able to provide you with excellent care at Motor Mile Subaru. We pride ourselves on honesty and efficiency, so it's great to hear your feedback!

February 01, 2024

Brian has always given us thoughtful advice on needs for our car. He isn’t rushed or looking around but his attention is always centered on us and our problems, or lack thereof. We trust him implicitly and More

by Sssilky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Feb 02, 2024 -

Motor Mile Subaru responded

We're so glad to know that Brian has been able to provide you with such attentive and reliable service at Motor Mile Subaru. It's fantastic hearing about your trust in us, and we appreciate the continued support! Safe travels ahead!

January 31, 2024

Nice clean building, friendly staff. Very professional easy set up for getting a vehicle serviced. Would be awesome if they worked at least a half day Saturday, but great place. More

by Dwbrooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Feb 01, 2024 -

Motor Mile Subaru responded

We're happy to know you found our facility clean and our team friendly at Motor Mile Subaru. We appreciate your feedback about Saturday hours too! Thanks for choosing us for your vehicle service needs.

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