Motor Werks Cadillac
Barrington, IL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Good dealership experience Frank Fiore was honest and upfront with purchasing a used vehicle. He explained both the pluses and minuses of the vehicle we were looking at and too Frank Fiore was honest and upfront with purchasing a used vehicle. He explained both the pluses and minuses of the vehicle we were looking at and took the time to talk with the mechanic to find out in detail some of the issues with the car. The process took a little longer than expected, but we simply went out to breakfast while the paperwork was being completed and returned to finish the deal. All of the employees were friendly. More
Warranty work honored Frank and Marty took great care to be sure that my vehicle, which was certified pre owned by them in 2016 was repaired. I needed shocks and dealer in Frank and Marty took great care to be sure that my vehicle, which was certified pre owned by them in 2016 was repaired. I needed shocks and dealer in my hometown said it was not eligible for the warranty work. Thanks so much Frank Fiore and Marty! More
I had a great experience with Bill. I bought my new car from Bill. He's the best. He made sure I got exactly what I needed. He was honest and easy to work with. I bought my new car from Bill. He's the best. He made sure I got exactly what I needed. He was honest and easy to work with. More
Excellent The Dan's were great and Bryan was a very hard worker. Bryan was very honest and told us this was his first sale. It was very genuine and cool. The Dan's were great and Bryan was a very hard worker. Bryan was very honest and told us this was his first sale. It was very genuine and cool. More
treate fairly and felt at ease. I came to look at 2 specific cars, which I did. No pressure, not encouraged to look at other cars as happens so many times. Pricing both for the car I came to look at 2 specific cars, which I did. No pressure, not encouraged to look at other cars as happens so many times. Pricing both for the car I was looking at and for my car was pretty much as I expected. Even got higher amount for my car. Of course I would have liked a lower price on the new car but I felt it was fair. Overall everyone was very accommodating, friendly and helpful. I also felt appreciated, something that seems to be lacking in businesses today, a lack of appreciation for the customer. A good experience. More
Most pleasant car buying experience ever Let me start by saying I never spend the time to post reviews online but after the car buying experience I had at Motor Werks I decided to post one. Let me start by saying I never spend the time to post reviews online but after the car buying experience I had at Motor Werks I decided to post one. I could not have been happier with the overall experience with this dealership. I had the pleasure of dealing directly with the Sales Manager Daniel Taylor. From the moment I set foot in the store I was treated as a VIP customer even though I had never been there before. Although this was a Cadillac dealer I ended up buying a Ford Expedition they had received as a trade-in. They ended up detailing the car twice after the Sales Manager said he wasn't happy with how it looked (even though it looked great) the first time. They took care of every detail, small or big, that I asked for. I have to say this is a first class dealership and I would highly recommend them to anyone looking to buy a car. More
AHHH IT WAS THE COLORS !!!! ONE THING I FORGOT TO MENTION IS WHOEVER IS BUYING THE INVENTORY OF HOT COLORS IS A GENIUS; ACROSS THE STATE CADILLAC DEALERS ARE OVERWHELMED WITH GRA ONE THING I FORGOT TO MENTION IS WHOEVER IS BUYING THE INVENTORY OF HOT COLORS IS A GENIUS; ACROSS THE STATE CADILLAC DEALERS ARE OVERWHELMED WITH GRAY AND BLACK OR WHITE CARS. EVERYONE I KNOW IS LOOKING FOR DIFFERENT COLORS AND MOTORWERKS BARRINGTON HAS THOSE COLORS. More
Excellent Gabriele was wonderful! We test drove 3 cars and he was extremely helpful. Such a pleasure working with him! He was very patient with our family (3 ki Gabriele was wonderful! We test drove 3 cars and he was extremely helpful. Such a pleasure working with him! He was very patient with our family (3 kids) and answered all of our questions. Great! More
Efficient and easy to work with Kristie Long was easy to work with. She is very knowledgeable and took her time in making sure any questions I had were answered right away. No pressu Kristie Long was easy to work with. She is very knowledgeable and took her time in making sure any questions I had were answered right away. No pressure to purchase she wanted us to make the right decision and take our time. When its time to buy my next Cadillac I will be looking for Kristie! More
Almost 5 stars My experience was quick and painless with just one complaint. I wasn't told to bring proof of insurance eventhough I had asked the sales assistant wha My experience was quick and painless with just one complaint. I wasn't told to bring proof of insurance eventhough I had asked the sales assistant what was needed on my end to make the process be as hassle free and expedious when I came in. However, Frank Fiore was knowledgeable, thorough, and accommodating throughout the experience. i was very pleased with the Escalade's condition. It was better than the clear pics advertised online. I am satisfied with my purchase and experience at Motor Werks Cadillac. More