Motor Werks Cadillac

Our family is a long-time MotorWerks of Barrington customer...in fact for over 20 years with several Mercedes Benzs and one Cadillac, and now a second Cadillac ! Although most all of our service has customer...in fact for over 20 years with several Mercedes Benzs and one Cadillac, and now a second Cadillac ! Although most all of our service has been done at the main location on Dundee Rd. last week we purchased a used Cadillac from an out of state Seller and had it brought in for service for the very first time at the MW Cadillac -Cook Street location. Both Mr. Oliver and Kevin were are very kind and professional as they could be. Mr. Oliver even remembered us. Our loaner car was ready as promised and our Service list was all done with excellent communication and old fashioned service. Although, our service work was just done, we believe that it has been completed correctly. Lastly, the Cook Street location has a charm of it's own...less hectic than the main location and we will continue to bring our CTS Sedan to this dealership, even if it relocates to the newly remodeled main sales/service location. Pls. let these two individuals know that we have given them professional kudos as they deserve them ! Sincerely, Peter and (Bessie-his Sister) Karahalios 23 Polo Drive South Barrington, IL 60010 More

Casey was very professional and friendly. He knows the car and was good at showing me how to use them.I would buy another car from him. car and was good at showing me how to use them.I would buy another car from him. More

Steve Philips was my previous salesperson for my last several transactions. I run a small business in Barrington ( ReMax Now ) of Lake Barrington and strongly believe in shopping locally. When it came several transactions. I run a small business in Barrington ( ReMax Now ) of Lake Barrington and strongly believe in shopping locally. When it came time for my next lease I met with Bill Heussner. I have found Bill a pleasure to deal with. Motorwerks is the only dealership I choose to work with. Sincerely, Pete Consolo More

This is the 4th car I have purchased at MW, all from Jason Siegler. As always, he is the best. Jason helped me get the right model at the right price and made sure I was happy before he stopped workin Jason Siegler. As always, he is the best. Jason helped me get the right model at the right price and made sure I was happy before he stopped working for me. More

THIS DEALER QUOTED ME BY FAR THE HIGHEST PRICE FOR A NEW CTS AND ATS LEASE THEIR PRICE WAS SO HIGH I FELT THE NEED TO WRITE THIS REVIEW BE VERY CAREFUL HERITAGE BEAT THEIR PRICE BY OVER $200 A MONTH AM CTS AND ATS LEASE THEIR PRICE WAS SO HIGH I FELT THE NEED TO WRITE THIS REVIEW BE VERY CAREFUL HERITAGE BEAT THEIR PRICE BY OVER $200 A MONTH AMAZING ! More

I contacted Kevin early in the morning and they were able to get the car in later in the morning (at MY convenience)and actually look at it the same day. The problem that the car was having was intermittent to get the car in later in the morning (at MY convenience)and actually look at it the same day. The problem that the car was having was intermittent so they asked to keep it overnight (I also told them that the problem was more prevalent when the car was cold) and I was fine with that. The next morning Kevin called to say that they had actually experienced the "bucking" condition that I had described to them. A few hours later Kevin called and said that the technician had found that the ignition coil for cylinder number 6 was bad, it was replaced and the car was ready to be picked up. Even though the repairs were covered under the manufacturer's warranty, I felt that the charges that I saw on the repair order ( I did not have to pay anything) were very reasonable. I would not hesitate recommending Motor Werks Cadillac to anyone. Kevin kept me informed every step of the way and the car was returned washed and dried! More

Very friendly and courteous. It would have been nice if the service representative would have introduced himself, but he was very helpful and got the concerns with my car handled. the service representative would have introduced himself, but he was very helpful and got the concerns with my car handled. More

OUR BUYING EXPERIENCE AT MOTOR WERKS WAS THE BEST VEHICLE BUYING EXPERIENCE WE EVER HAD..IT WILL DEFINATELY BE THE FIRST PLACE WE LOOK WHEN ITS TIME TO BUY ANOTHER VEHICLE..EVEN THOUGH WE WERE SPENDING A LOT BUYING EXPERIENCE WE EVER HAD..IT WILL DEFINATELY BE THE FIRST PLACE WE LOOK WHEN ITS TIME TO BUY ANOTHER VEHICLE..EVEN THOUGH WE WERE SPENDING A LOT LESS THAN MOST OF THIER CUSTOMERS,WE WERE TREATED GREAT.WE LOVE OUR 2005 ESCALADE AND ALSO GOT A GREAT DEAL ON IT..ALSO,THEY WERE GREAT WIYH ADDRESSING EVERY LITTLE CONCERN WE HAD..THIS IS A GREAT PLACE TO BUY A CAR AND I WOULD RECOMMEND IT HIGHLY.. More

Buying a car from Motor Werks is always an excellent experience. I have purchased a number of cars and this was my first pre-owned car. I appreciate their attention to detail and the comfort I get knowi experience. I have purchased a number of cars and this was my first pre-owned car. I appreciate their attention to detail and the comfort I get knowing that the car I have purchased is going to be accurately described. I feel confident in the information I have been given and the fact that the car had been checked over by their mechanics. Upon taking it home I learned of a few minor issues that needed attention. I now have an appointment to get the things repaired along with a loaner car for my inconvenience. That's great customer service and a company who stands behind the cars they sell. That fact alone influenced my decision to buy the car I was looking for at Motor Werks instead of a car that was slightly cheaper but farther away. My sales rep was knowledgeable about the car I was buying and was never pushy. And Oh, did I mention that car washes are free on Saturdays as well as lunch in their lunch room. It's clear that they take care of their customers after the sale, even if coming by for a free car wash could push me into buying another car that I simply cannot live without had I not visited. More

Received a quote for a 2012 SRX and planned to fly out to pick up the car. I asked if there were any other charges than was was quoted and they said only a few less than $100 items, since I was going to pay pick up the car. I asked if there were any other charges than was was quoted and they said only a few less than $100 items, since I was going to pay tax and registration back in my home state. Then their manager cals me to say the car just increased by $3000 because my other car (a BMW) was not on a lease!!! No where on the quote nor the website does it mention this incentive. I was upset and contacted GM/Detroit. UPDATE: The Cadillac Manager, Jeff Larson, contacted me one day later and said he was sorry the offer with incentives wasn't specific as to not my having a former lease but he would "honor" the original quote. I am proceeding with the purchase. More