Motor Werks Honda

No hassle, great purchasing experience I was on the market to purchase my next vehicle which was either Honda or Subaru. I asked several dealers around the Chicago suburb area and decided t I was on the market to purchase my next vehicle which was either Honda or Subaru. I asked several dealers around the Chicago suburb area and decided to work with Anna Marie Horn, Jae Kong at Motorwerks Honda. They didn't pressure on me during the purchasing process and answered immediately on my questions. I could feel sincerity while exchanging email with Anna. Mr. Kong also helped us a lot for the smooth document process as well as a price deal. Linda, a financial manager, was very professional and precise on the work! Also, their website has "real" product photos which I loved because many dealers don't have it or just showing stock images. For me, it was important because this could be a piece of evidence that the dealer takes care of the vehicle and want to sell it to customers. (This is just my personal opinion though) Overall, I definitely recommend Motorwerks Honda, especially Anna Marie Horn, Jae Kong, and Linda. More

Very professional and courteous. Dayna was very patient and understanding. She worked with us and we never felt pressured or rushed. We left feeling good about our experience and wi Dayna was very patient and understanding. She worked with us and we never felt pressured or rushed. We left feeling good about our experience and will go back to Dayna and MotorWerks for our future purchases. More

Great deal, no hassle, efficient dealer This was probably the most positive experience I’ve had at a Dealer. The car was already pulled to the front for a test drive when we arrived. No pres This was probably the most positive experience I’ve had at a Dealer. The car was already pulled to the front for a test drive when we arrived. No pressure sales. The price was exactly as advertised online, no hidden fees. Finance experience was amazing, no lengthy additional service pitches. Fast and efficient. In and out in roughly two hours. I recently purchased another car from a different dealer and the experience was night and day. Would easily go back here or recommend to friends and family. Thank You! More

Great Buying Experience We are a Honda family and went to multiple dealers. Besides having the best price, we found the Honda team at MotorWerks very knowledgeable and easy We are a Honda family and went to multiple dealers. Besides having the best price, we found the Honda team at MotorWerks very knowledgeable and easy to deal with. Angel spent a lot of time answering questions and teaching us about the vehicle. More

Defining Customer Service Customer service is defined as the process of ensuring customer satisfaction with a product or service. I would say Bradley Heric exceeded that defini Customer service is defined as the process of ensuring customer satisfaction with a product or service. I would say Bradley Heric exceeded that definition. I met this young man on the evening of February 16, 2019 and finally made a purchase on 26th of February. Brad was very patient and listened to all the concerns I had with car buying and my budget that I was looking to stay within. He also listened to what type of vehicle I was looking for. When a vehicle arrived on Motor Werks property that Brad thought I would be interested, he texted me and asked if I would be interested in coming in to see it. I had shopped at another dealer but made my final purchase at Motor Werks of Barrington due to the commitment and hard work of the my sale person Brad. Once the car purchased was made, it was a few hours later that I noticed the vehicle didn’t have a spare key, a $317 replacement cost. I notified Brad, he assured me that he would take care of it and he did. I would recommend Brad and Motor Werks of Barrington to anyone who’s looking for a great car buying experience and awesome customer service. More

MotorWerks, a Great buying experience: Jae was great to work with. He was easy to work with, no pressure, no stress. On my first visit, I said I'm not buying today, not test driving today. Jae was great to work with. He was easy to work with, no pressure, no stress. On my first visit, I said I'm not buying today, not test driving today. No problem at all. Jae still took the time to show me the cars and answer my questions. During each of my subsequent visits, Jae and his fellow co-workers patiently and knowledgeably answered my questions. Easy to work with, no pressure, no stress, fair pricing: That's a deal! I recently purchased my 2nd vehicle from MotorWerks. More

First time buying from Motor Werks This was my first car buying experience with Motor Werks and I'm confident I will come back in the future. The entire staff was excellent to work with This was my first car buying experience with Motor Werks and I'm confident I will come back in the future. The entire staff was excellent to work with. The whole process from test driving to pricing and financing was seamless. I worked with Angel and he answered all of our questions but never tried upselling anything I wasn't looking for. Thank you Motor Werks staff for a great buying experience. More

Great first Motor Werks experience! Brad greeted us with a smile right when we walked into the dealership. He was helpful, informative, patient, and not pushy (which we very much appreci Brad greeted us with a smile right when we walked into the dealership. He was helpful, informative, patient, and not pushy (which we very much appreciated). He answered all of our questions and put us at ease every step of the way from test driving the vehicle to signing the paperwork. We actually weren't planning to purchase the new vehicle that day (we were just there to take a look to make sure it was what we wanted), though we were so impressed with the quality of service and the level of comfort we felt with Brad, that we ended up leaving at the end of the day with a new minivan! We would highly recommend Brad and Motor Werks to anyone looking to purchase a Honda! More

Great Experience Very helpful and friendly with an overall great price on a practically new car. I would recommend it for anyone looking for a new car. Very helpful and friendly with an overall great price on a practically new car. I would recommend it for anyone looking for a new car. More

Awesome Experience George was fantastic! Easily the best car-buying experience. Helpful, friendly, and genuinely interested in helping us get the car we wanted at the ri George was fantastic! Easily the best car-buying experience. Helpful, friendly, and genuinely interested in helping us get the car we wanted at the right price. 5 stars! More