
Motor Werks INFINITI
Barrington, IL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 686 reviews
Great surprise ! Ali was very pleasant , helpful and knowledgable . We came to buy a used car, but went home in a new one. We got what we looked for and more for a gre Ali was very pleasant , helpful and knowledgable . We came to buy a used car, but went home in a new one. We got what we looked for and more for a great price. More
Carolyna Jonata was crucial in our purchase Our sales person Carolyna was amazing, knowledgeable, patient and totally on our level from the moment we met her. She definitely made the sale for t Our sales person Carolyna was amazing, knowledgeable, patient and totally on our level from the moment we met her. She definitely made the sale for the company and the satisfaction of a pleased, happy customer! Tony Guzman there are no words for. He is just amazing at his job too, very personable and truly careing of the customer. Michael Noyes joins the ranks of his co workers that assisted us with his welcoming personality, attention to detail and appreciation for our time constraint. My husband and I are so pleased and we will tell everyone about our experience because of them! THANK YOU ALL Roger and Sharon Heath More
Great Experience This past Monday, I had the pleasure of working with Carolyna Janota. She was extremely knowledgeable and professional. All of my questions were answ This past Monday, I had the pleasure of working with Carolyna Janota. She was extremely knowledgeable and professional. All of my questions were answered thoroughly and she made sure we were happy with our purchase. I was more than satisfied with her assistance and would gladly refer any friends and family to request Carolyna. Thank you for making my experience at Motor Werks Infiniti the best. More
Seamless Buying Experience We came to Motor Werks knowing exactly what we wanted, and the sales staff was more than accommodating. I felt like everyone we dealt with went the e We came to Motor Werks knowing exactly what we wanted, and the sales staff was more than accommodating. I felt like everyone we dealt with went the extra mile to make sure we were satisfied. Alex Blaul was extremely personable and had a great sense of humor. More
Complete professionals. I was amazed by the quality of service that I received. Truly exceptional people that did a fantastic job. I have been in sales for 23 years. I have n I was amazed by the quality of service that I received. Truly exceptional people that did a fantastic job. I have been in sales for 23 years. I have never had such a good experience. The MotorWerks ownership needs to be commended for hiring and promoting these professionals. Carolyna, Tony, Michael, Thank You! More
Very nice staff at MW of Barrington all around. Alex Braul I bought my car with the help of Alex Braul sales rep. He is the most respectful person I have met. Very honest and rgenuine I bought my car with the help of Alex Braul sales rep. He is the most respectful person I have met. Very honest and rgenuine More
Buying a car was fun! I recommend Motor Werks! I am one of those people who does crazy online research before I even step foot into a dealership, so walking in I knew the exact car I wanted, the pr I am one of those people who does crazy online research before I even step foot into a dealership, so walking in I knew the exact car I wanted, the price, the financing, etc. Going to other dealerships I have found that I still end up spending about 10 hours of my day there haggling, even though I normally tell them up-front exactly what I am willing to pay. THANKFULLY, I went to Motor Werks and Carolyna Janota was my salesperson! She is personable, professional and had the same goals as me. She listened well to my needs, my offer, and cared about me as a person first (not just a buyer). Sales Manager Geno Cabana jumped in for the final state of bargaining, but was professional, kind and reasonable. which all went quickly and honored my time. Thank you! I did have to wait a bit for a financing person to be free, which seemed to be the downside of the day, but then I ended up having a wonderful conversation with sales person Ali Nauraiz for about 20 minutes, which made the time fly! I felt like not only had I purchased a car, but I had an enjoyable day and made some friends in the process! Not what I expected. Financing Manager Ryan Durso was next up, and was so knowledgeable about the financing process that I learned a ton! Thank you! Then it was time to leave: Carolyna personally walked me out. We found Ali outside putting my new license plates on, and then Geno came outside to say goodbye and to introduce me to Viecente, a porter who would be following me home in my new car so that I could drive my existing car home. I thought the experience was over, but upon driving Viecente back to Motor Werks we had such a great conversation that once again I was bowled over by how fun the car buying experience had been. TIP: Practically I had read online that showing up in the middle of the week is best, since most dealerships are not as busy during those days, and I found that to be helpful! I think that this is probably true of Motor Werks since it was not overly busy, which allowed them the time to give me even more personalized service. Bonus: They offered me free car washes there in the future! Yes, please. Again, THANK YOU to MOTOR WERKS for your professionalism, experience, and making it fun! For those buying a car in the future, I would say to check out Motor Werks of Barrington. More
Tried to sale me a hail damaged car They tried to sale me a hail damaged car how it can be such things from official Infiniti dealer right ? The answers i got : sorry we didn't kn They tried to sale me a hail damaged car how it can be such things from official Infiniti dealer right ? The answers i got : sorry we didn't know this car has hail damage ... ( really ? ) o maybe it was last night ... its only hood hail damage nothing else ... we will fix it right away ! will your buy it ? this maybe "Excellent Experience" for someone else but unfortunately not for me More
Excellent Staff The staff was excellent in helping us decide on and purchase a new Infiniti. They did everything they could to meet our goals and exceed them! The staff was excellent in helping us decide on and purchase a new Infiniti. They did everything they could to meet our goals and exceed them! More
Excellent Experience Great experience, Alex went above and beyond anything I would have expected. He even put in some travel time for me. Found the car I was looking for, Great experience, Alex went above and beyond anything I would have expected. He even put in some travel time for me. Found the car I was looking for, and in my price range. The whole thing was very positive, and I would recommend this dealership to anyone without hesitation. More