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MotorWorld Pre-Owned
Wilkes-Barre, PA
1,285 Reviews
Offering Pennsylvania drivers an extensive selection pre-owned vehicles for sale, MotorWorld is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,285 reviews
July 29, 2015
Cerified Pre-owned purchase We had the best experience ever with salesman Joshua Cannon. He helped us obtain a fantastic deal! Between he and Dustin in Finance we couldn't be hap We had the best experience ever with salesman Joshua Cannon. He helped us obtain a fantastic deal! Between he and Dustin in Finance we couldn't be happier. Lynn And Charles Salsman More
by Lsals6
Employees Worked With
Josh, Dustin
July 03, 2015
Poor salesmanship I called Monday June 29 about a used Acura TSX. I made an appointment to see it with salesman John Costa. . I loved it and wanted to purchase it but n I called Monday June 29 about a used Acura TSX. I made an appointment to see it with salesman John Costa. . I loved it and wanted to purchase it but needed to check with my husband first. I called John the next day and went over a few things with him and he needed to check with his manager about a question I had. He stated he would get back to me in a few minutes. Well day three has passed and I have yet to hear from John Costa. I received an email from a tracking website on Wednesday saying that the Acura TSX is no longer available. Wth!!! I called John Wednesday after receiving the text message from the tracking website and he never responded. I called Thursday and he never returned my call. I would NEVER buy a vehicle from motor world. I found them to be unprofessional and rude in the fact that they never returned my calls. My husband said he had the same treatment when he was there with a friend who was looking to buy a vehicle there a few months ago. They are vultures in the parking lot waiting to grab you to get you to buy a car. But salesman John Costa would have made a sale had he called me like he said he would. I truly can't believe this. I loved the Acura and was looking forward to owning it. To have them sell it out from under me is unbelievable I guess I wouldn't mind it as much if they could be grown men and confess to what actually happened. Someone came along and offered them more money than the deal I had agreed upon. Unbelievable!! They are xxxx. More
by Rums
Employees Worked With
John Costa. Stewart Leibowitz
April 17, 2012
We have bought vehicles from this dealership for yrs... And we have used the same salesman, Bill Trowbridge. Never have we been disappointed in any of our purchases or service. And we have used the same salesman, Bill Trowbridge. Never have we been disappointed in any of our purchases or service. More
by Ann Ellis
Employees Worked With
Bill Trowbridge
April 13, 2012
Friendly and easy to deal with. Didnt feel like we were working with car dealers. Lee had great communication and tried hard to get us into the right vehicle. working with car dealers. Lee had great communication and tried hard to get us into the right vehicle. More
by Kakidwell
Employees Worked With
Lee Mcarthy
March 28, 2012
Bill was very hepful and friendly. He helped me figure out what I was looking for and then did his best to provide it. A very positive experience. out what I was looking for and then did his best to provide it. A very positive experience. More
by cm25841
Employees Worked With
Bill Coda
March 23, 2012
everyone was very helpful and knowledgeable. have purchased cars here before and definately never had a problem. i was able to get the car i really wanted. purchased cars here before and definately never had a problem. i was able to get the car i really wanted. More
by elainer1968
Employees Worked With
alan crawford, alisha siciliano, rich moore
March 16, 2012
The dealership resolved any issues or concerns that we had with the vehicle that we were looking at for our daughter. This gave us the added confidence to close the deal. Then they backed it up with a w had with the vehicle that we were looking at for our daughter. This gave us the added confidence to close the deal. Then they backed it up with a warranty included in the price. Outstanding! More
by wgrote
Employees Worked With
Sami, Joe, and Elise
March 05, 2012
I first searched for vehicles on the motorworld website and filled out an interest form, within miinutes I received a phone call. The young lady was very helpful with all my questions. She, then, directed and filled out an interest form, within miinutes I received a phone call. The young lady was very helpful with all my questions. She, then, directed me to Dean Hess who was very friendly and understanding of my situation. The price that was quoted online was the price that I paid for the vehicle, there were no head games played with the pricing. It was a very enjoyable experience. Over a weeks period I called Dean on many occasions and John from finance to ask them a variety of questions. They returned my calls in a timely manner and were very patient with me. I will definitely refer my friends and family to Motorworld for their car purchases! Thank you for your excellent customer service! More
by itrent
Employees Worked With
Dean Hess and John from Finance
February 13, 2012
This is the 2nd vehicle we have purchased from Motor World but specifically from Howard. Much to the dismay of the other Sales Personel, when we step on the lot it is Howard who we are looking for. He World but specifically from Howard. Much to the dismay of the other Sales Personel, when we step on the lot it is Howard who we are looking for. He is refreshing to deal with. Never pushy and knows exactly how particular I am when looking for a vehicle. Even when I find another vehicle on your lot, Howard has a sense of which one will be the right fit. Howard is a joy to deal with and I am in the Customer Service industry. He is a no nonsense old school person. He builds his success on his honesty and word of mouth. This is the 6th vehicle my family has purchased from Howard. We have never been disappointed. We will keep coming back as long as we continue to have the experiences we have so far. As far as the other aspects of the experience, I have to say that the finance and the detailing teams both delivered a painless and speedy processing and delivery of the vehicle. I thought I would miss my Truck, but I already forgot I had one...lol! I had a Honda before and loved it. This CRV brings me right back to when I had my Accord! Thanks again for a great experience! More
by sblewis55
Employees Worked With
Howard Fisher
January 28, 2012
The salesman was very pleasant, informative and helpful as was the sales manager. Everything was done in a timely manner. As I live in the Moscow area, traveling to the Wilkes-Barre area is 45 minutes to a as was the sales manager. Everything was done in a timely manner. As I live in the Moscow area, traveling to the Wilkes-Barre area is 45 minutes to an hour - it was worth the trip. More
by Jorolston
Employees Worked With
Mark Thomas
