
MotorWorld Pre-Owned
Wilkes-Barre, PA
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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I can't say enough how pleased I am with my pre-owned vehicle purchase. From the minute I stepped onto the lot, Joe made me feel at ease, and that he would make sure I left with a car in my budget. He vehicle purchase. From the minute I stepped onto the lot, Joe made me feel at ease, and that he would make sure I left with a car in my budget. He has called a few times since to follow up with me, and I just know I made the right choice in getting my car there. Many thanks to Joe and Alissa for making my purchase as painless as possible. :) More
My experience at Motor World was overall a great one! Toyota has a wonderful reputation and for good reason! I wasn't pressured into making a purchase. George was awesome and very patient with me! He wen Toyota has a wonderful reputation and for good reason! I wasn't pressured into making a purchase. George was awesome and very patient with me! He went above and beyond to find the right vehicle for me! Everyone was friendly and professional! I look forward to dealing with them next time I'm in the market for a vehicle! More
The salesman was great - not overly aggressive or pushy and let us make the decisions. We also had our newborn son with us - and the dealership was accommodating to our needs for our child. It was cold out and let us make the decisions. We also had our newborn son with us - and the dealership was accommodating to our needs for our child. It was cold out that day and the salesman made sure that we did the majority of our business inside to keep our son out of the cold. More
I called and talked to Alan on the phone. He checked to make sure the car wa still on the lot, and called me back in 5 minutes. We drove 2 hours to see the Jeep, and everything else fell into place. Alan make sure the car wa still on the lot, and called me back in 5 minutes. We drove 2 hours to see the Jeep, and everything else fell into place. Alan was friendly. The only problem we had was interst rates or length of the loan was not discussed with us before we sat down to do the paperwork. Overall one of the best experiences we had buying a vehicle. More
When dealing with the Sales Rep (Jeff) he was very helpful with my purchase. I appreciate the time he took to help me with my purchase and would recommend this dealership. The only issue I have is helpful with my purchase. I appreciate the time he took to help me with my purchase and would recommend this dealership. The only issue I have is that I personally should have examined the car for any problems before driving away. There is a chip in the front windshield and damage to the back seat, that I didn't notice. I took the car for a test drive at night so these two items would have gone un-noticed. I contated Jeff when I came home with the car and he is very helpful and is taking care of these two items. Jeff is a great salesman, he knows what to say to get the deal. More
We were happy with the service on the day we bought our used(2007)van. But a week later discovered the CD player did not work. 4 months later we have still not had it repaired and no-one returns my phone used(2007)van. But a week later discovered the CD player did not work. 4 months later we have still not had it repaired and no-one returns my phone calls from the service department. The offerred me a single disc player to replace the existing 6 disc and say it is comparable! I should have had the car checked out by my mechanic. More
We usually do not look forward to car shopping. However, this time around we found our experience to be quite enjoyable. We owe it all to Dave Ferenchick, our salesperson. He was very informative and foll this time around we found our experience to be quite enjoyable. We owe it all to Dave Ferenchick, our salesperson. He was very informative and followed up with us through the process while still giving us space and not being pushy. He always returned our calls or emails--which meant a lot to us, since other dealerships we visited failed to. We are very happy with our purchase--I love the car! Thanks Dave! More
Everyone was friendly and helpful, I traveled over 1 1/2 hours to get there, but it definitely was worth it. I have already recommended Motorworld to several people. The website was extremely helpful and h hours to get there, but it definitely was worth it. I have already recommended Motorworld to several people. The website was extremely helpful and helped me pick out the vehicle before visiting the dealership. More
I have dealt with Motorworld for at least 8 yrs. Previously, leased a Chrysler. They have an excellent system for sales and svce!!! Because of past experience, I do not shop around, elsewhere, hav Previously, leased a Chrysler. They have an excellent system for sales and svce!!! Because of past experience, I do not shop around, elsewhere, have complete confidence in MW. Tho' our sales consultant provided us excellent svce, I was not pleased that we were passed thru' several other consultants before being assigned to Johnny. Felt as tho' they didn't think we were worth their effort. You just never know what is in a customer's checkbook or portfolio. Actually, we requested a specific consultant, (had telephone contact before coming to the dealershop) & we never did get to meet him?????????????? We were trying to be fair! Price was good, comparable to other dealer's advertisec price. Have to say, all in all, experience was very satisfactory and would request Johnny's assistance again. Business rep, think her name was Elissa, was very helpful and professional. More
Communication was excellent throughout. I found Motorworld on the internet. I went there from Montgomery, NY and drove away in my new (used) vehicle. Perfect! The financing that was offered matc Motorworld on the internet. I went there from Montgomery, NY and drove away in my new (used) vehicle. Perfect! The financing that was offered matched that of my bank. What could be better than this. More