MotorWorld Pre-Owned

Ryan rocks !! I got the best deal HERE!! Ryan was very knowledgeable in all areas of Motorworld ! He makes you feel at ease ! No stress ! And a great deal !!! I got the best deal HERE!! Ryan was very knowledgeable in all areas of Motorworld ! He makes you feel at ease ! No stress ! And a great deal !!! More

Horrible customer experience I purchased a 2015 Acura TLX here, before I picked it up I asked if the brakes could be addressed because they appeared to be old due to rust and shak I purchased a 2015 Acura TLX here, before I picked it up I asked if the brakes could be addressed because they appeared to be old due to rust and shaking during braking. I was told they were ‘fine’ with no other information about the brakes. I pick the car up thinking things would be fine but the whole car shook pretty badly and there was a shake traveling at high way speeds. I used this car for two days with horrible braking performance to the point where I felt it wasn’t safe because I needed it for work. I brought the car back two days later (I live 85 miles from this dealership), to have them address the issue and they just resurfaced the rotors and said bye. I had the General Sales Manager look at them after I test drive it with still no improvement in the situation to have my opinions about what I felt invalidated and listened to but not at all heard. They offered to comp part of a new brake job to satisfy me because they were ‘fine’ but there was no real documentation stating what ‘fine’ was. Two days after the brake job I get a call saying that they found a bent rim, which would explain part of my issue driving at highway speed. Not once did they pay attention to the wheel being bent when I asked if the balancing was correct. So I’ve made 4 trips back to the dealership with no one willing to talk to me about this anymore, they’re kind of just done and that’s apparently it. I’m really disappointed because I went into this purchase happy I’m getting a newer car and none of what I express gets acknowledged that it’s even remotely valid or I never hear back after leaving a message and an email like they constantly say to do. I suppose spending $16,000 on a vehicle from this dealership does not get you those luxuries which is a shame. Never giving my business to this dealership again and I wouldn’t suggest other people to either. More

Great customer service My experience at the dealership was overall great customer service, Very satisfied, and the staff was very helpful throughout the whole process. I wo My experience at the dealership was overall great customer service, Very satisfied, and the staff was very helpful throughout the whole process. I would definitely recommend friends/ family. More

Fast friendly service. Good prices Great sales person. Good prices, great service. Found the perfect used car at an affordable price. Salesman was extremely helpful and the whole staff Great sales person. Good prices, great service. Found the perfect used car at an affordable price. Salesman was extremely helpful and the whole staff was courteous and friendly. More

Excellent Dave was very friendly glad we got the pleasure to work with him I would recommend him to anyone that visit motor world in wilkes barre pa. Dave was very friendly glad we got the pleasure to work with him I would recommend him to anyone that visit motor world in wilkes barre pa. More

Absolutely awesome!!!!!! Dave helped me out in a great time of need!!! Thank you so much! Couldn’t of asked for a better Sales Consultant! Keep up the great work! Dave helped me out in a great time of need!!! Thank you so much! Couldn’t of asked for a better Sales Consultant! Keep up the great work! More

Awesome place This is truly a great place to shop for a new or used vehicle. Sales Associates are so professional And very friendly. Customer obsession for sure!!! This is truly a great place to shop for a new or used vehicle. Sales Associates are so professional And very friendly. Customer obsession for sure!!! More

Nice contact Nice deal First contact was very good. First time for me and every thing goes good! Thanks to.Mandy ans Rich! So let go to ride know First contact was very good. First time for me and every thing goes good! Thanks to.Mandy ans Rich! So let go to ride know More

Great service and deal! Jeremy Shea was very accommodating and knowledgeable. Thanks for a great car for my daughter and working the deal to fit our budget and schedules! Jeremy Shea was very accommodating and knowledgeable. Thanks for a great car for my daughter and working the deal to fit our budget and schedules! More

Jeremy Shea was amazing. Jeremy Shea was who helped us and he was amazing. Made sure to match us with a cat that fit our needs as well as work his butt off to be able to get t Jeremy Shea was who helped us and he was amazing. Made sure to match us with a cat that fit our needs as well as work his butt off to be able to get the car and the best deal. 10/10 would get another car there. More