MotorWorld Pre-Owned

Amazing Service, Support, and Assistance I recently discovered I needed to ditch my ailing, failing 2001 Buick Century, so I stopped at MotorWorld in Wilkes-Barre, PA. I had never been there I recently discovered I needed to ditch my ailing, failing 2001 Buick Century, so I stopped at MotorWorld in Wilkes-Barre, PA. I had never been there before, despite living so many years in the area. The car that I initially came to see was being test-driven and subsequently purchased, but Mandy and her manager Rich Moore, took great care of me. Fell in love on the spot with a great pre-owned 2014 Mercedes-Benz E350. After that test drive, I did not even need to see other vehicles. Not only that, but everything was done that afternoon, including dealer prep, insurance, and financing, so I drove that baby home the same day! That's not the end of that story.... Just a week after the purchase, I had a warning light about brake pads, which I found were not covered by regular warranty or special contract. Rich could have said "sorry" and that would have had to be the end of the story. I told him the situation. He told me he would try to find a way to get me a fix without cost, even though he was not sure how. Not sure about the how, but apparently, he is also a magician. When I came in to have the work done, all the work, service, inspection, etc. was, indeed, on the house! Everybody there is fantastic and it made me wonder how lesser companies can compete against this solid wall of sheer care and excellence. Indeed, I have never owned a better car in terms of comfort, power, and features, all at a reasonable pre-owned price for a premium vehicle. I am so grateful, and I believe - no, I know - that you cannot do better than to give your trust and concerns for all your automobile purchases and services. Thanks Mandy, and thanks to my service adviser Mark, but extra special thanks to Richard Moore! (About the author: Dr. Michael W. Ecker, formerly also a professional reviewer, earned his Ph.D. in mathematics from the City University of NY in 1978, Summa Cum Laude. He retired in 2016 following a 45-year career as a published mathematics professor, mostly with the Pennsylvania State University. He remains an active mathematician and computer hobbyist even in retirement. He has no financial, family, or personal connection to anybody at MotorWorld.) More

Buying Honda Pilot Having newborn twins and a toddler really limited us on what car can accommodate our family while also staying in our budget. Our consultant, David Be Having newborn twins and a toddler really limited us on what car can accommodate our family while also staying in our budget. Our consultant, David Bell, was so great in helping us find what we need and at the price that was right for us. We absolutely love our Honda Pilot!! The experience was quick and easy which was very appreciated. We would definitely recommend Dave if you’re looking to buy a car! More

Customer service My overall experience was quite unexpected to say the least . Jeremy was very helpful in answering all my questions, concerns and trying to work wit My overall experience was quite unexpected to say the least . Jeremy was very helpful in answering all my questions, concerns and trying to work with me and pricing. More

Brian was great to work with! Brian is a great guy to buy a used car from. He’s patient, understanding of the customer’s needs, and is knowledgeable about the cars in the lot. If y Brian is a great guy to buy a used car from. He’s patient, understanding of the customer’s needs, and is knowledgeable about the cars in the lot. If you’re looking to buy a used car, look for Brian! More

Great experience! From hello the sales person (Brian) was very helpful. I don't like feeling pushed into something. We were very comfortable with him. He listened to wh From hello the sales person (Brian) was very helpful. I don't like feeling pushed into something. We were very comfortable with him. He listened to what we were looking for in a vehicle and suggested one we had not thought about. After looking at it we were sold. More

Reveiw Great experience will come back for all my new cars here ty it was great working with Mandy love my new car thank you !!! Mandy Great experience will come back for all my new cars here ty it was great working with Mandy love my new car thank you !!! Mandy More

Amazing people to work with Mandy Boyle was amazing to my family and I I went there to look around and she found the perfect car I was looking for she really put all her effort Mandy Boyle was amazing to my family and I I went there to look around and she found the perfect car I was looking for she really put all her effort into it. Because i had no clue what i wanted and she did. She talked to my family and I like normal people and did not pressure us.. she was very open and understanding.. I will only go there for now on More

Easy and relaxing I have challenged credit and Dave Bell made is a super comfortable experience and worked with me until we found a reliable vehicle that I also loved. I have challenged credit and Dave Bell made is a super comfortable experience and worked with me until we found a reliable vehicle that I also loved. This is my 4th car purchase from MotorWorld. I wouldnt go anywhere else. More

Dave is the man!! Dave was absolutely fantastic! Made us feel comfortable and like we were in the right spot! Very patient with my picky style and got us in the right Dave was absolutely fantastic! Made us feel comfortable and like we were in the right spot! Very patient with my picky style and got us in the right vehicle to suite my wants. More

Good helpful Mandy Boyle was very helpful and very nice!! Highly recommend her. She helped us find a good car that was in our price range. Great!!! Mandy Boyle was very helpful and very nice!! Highly recommend her. She helped us find a good car that was in our price range. Great!!! More