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MotorWorld Toyota - Service Center

Wilkes-Barre, PA

3.6
65 Reviews

65 Reviews of MotorWorld Toyota - Service Center

Sort by
May 27, 2022

Motorworld is great! They did an amazing job fixing my car and getting me an appointment quick More

by Janiceb323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abigail Kirby
May 28, 2022 -

MotorWorld Toyota responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

May 12, 2022

Maintenance care in this first year of owning my new Corolla Hybrid was excellent. Friendly professional service More

by Drmonahan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service rep
May 15, 2022 -

MotorWorld Toyota responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

July 21, 2021

Always provide the service timely in the appointment and are thorough and reliable. I feel I can trust their results and review of their service. More

by MDLoughman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Margie McQuillin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gyory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Rennick, Albert D'Aurizio
Jul 24, 2021 -

MotorWorld Toyota responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

July 14, 2021

Al D'aurizio and Jay Thomas rated 5 stars Motorworld should be very proud! They should have an Extra Bonus a good meal! William & Ann P. More

by w.paveletz1
Customer Service
Recommend Dealer
Yes
Employees Worked With
Albert D'Aurizio
Jul 15, 2021 -

MotorWorld Toyota responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

July 13, 2021

Same as the first one, Jon Voulo and his TEAM did very well with in fixing the coolant leak of the vehicle...Thank you again. More

by Jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Voulo
Jul 14, 2021 -

MotorWorld Toyota responded

Hello Jay, we appreciate you taking the time to leave us this feedback. We hope you continue to choose us for all your automotive needs! Take care!

June 22, 2021

Jon Voulo and his TEAM are great. They told us what is NECESSARY to fix the car. THANKS a lot guys! More

by Jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Voulo
Jun 23, 2021 -

MotorWorld Toyota responded

Hi Jay, thank you for your kind review; we are happy to pass along your comments to Jon here at MotorWorld Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 10, 2021

I've gone to a dealership closer to home, but service wasn't anywhere close to MotorWorld. Quick service, friendly staff, and NO UPSELLING! I couldn't have asked for a better service experience. More

by Lynn H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert D'Aurizio
Jun 11, 2021 -

MotorWorld Toyota responded

Hi Lynn, thank you so much for your positive comments about MotorWorld Toyota! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 21, 2021

I have purchased two vehicles at Motorworld... and since they are further from my home, I tried another dealer for the service, only to return to Motorworld and have a better result. Thank you Motorworld More

by MDLoughman
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gyory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Voulo, Adam Gurnari
Apr 23, 2021 -

MotorWorld Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 12, 2021

Greg Lynch was friendly and helpful. Dave in the finance department was also friendly and helpful. Five stars for each of them. We have now bought three cars at motorsport toyota, and have always had at goo More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margie McQuillin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Lynch 5 stars, Albert D'Aurizio
Mar 15, 2021 -

MotorWorld Toyota responded

Hi Bob, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

July 13, 2020

no good I went in to get a aftermarket part put on n this guy was a total jerk i would not recommend going to him he told me if i wanted that i should go n ta More

by 2009johnab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Albert D'Aurizio
Jul 29, 2020 -

MotorWorld Toyota responded

We appreciate your feedback about MotorWorld Toyota and take every review seriously. Our Service Manager, Mike Gyory, would like to respond directly to you regarding this situation, but unfortunately we cannot determine your contact information under the moniker “2009johnab.” We ask that you please contact Mike directly at 570.821.3758 or Mgyory@MotorWorldGroup.com so that he may address this situation. Thank you.

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