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Motorcarsonline.com Lansing
Lansing, MI
812 Reviews
Motorcarsonline.com Lansing was established in 2000. We pride ourselves with selling the cars that we love and treating people the way we would want to be treated. First class integrity, professionalism, and customer service is what we stride for everyday. Don't drive any car, drive a Motorcar!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 812 reviews
December 08, 2022
We purchased a card that we had to wait a week to get being told they were fixing a low tire sensor, a week after purchasing that light started coming back on. Then we were told they would mail the spare being told they were fixing a low tire sensor, a week after purchasing that light started coming back on. Then we were told they would mail the spare key and license plate… when nothing came in the mail we called and they then mailed the plate but said the keys were lost. We have called a couple times after and they continue to say “we will look into it” but we never hear back. The people are nice on the phone but it seems like we have been lied to and not treated like a valued customer. They continue to say they will call back, but do not. More
by Private
Verified CustomerEmployees Worked With
December 06, 2022
Very knowledgeable in the used automobile Industry. Had a great experience with Rene. Definitely appreciated the attention to detail and they gave us the most ideal price for our trade-in. So excited t Had a great experience with Rene. Definitely appreciated the attention to detail and they gave us the most ideal price for our trade-in. So excited to be cruising in my new Cadillac SRX for Christmas. That all wheel drive vehicle will definitely make it easier for my trips down back roads to home daily. Thanks again for all of your knowledge and expertise! More
by amysue.hill
December 05, 2022
Excellent honest dealership. Randy’s demeanor is genuine, kind, and professional to ensure I was happy with my vehicle. Randy’s demeanor is genuine, kind, and professional to ensure I was happy with my vehicle. More
by Bev Nettles
Employees Worked With
November 23, 2022
I can’t say enough good things about this dealership WOW Amazed by customer service and care ♥️ Family owned and you are treated just like that! Thank you Jacob John and Will for an amazing car buying exper Amazed by customer service and care ♥️ Family owned and you are treated just like that! Thank you Jacob John and Will for an amazing car buying experience ♥️ you have my family’s business for life!! More
by nadyiawiley
November 19, 2022
Smoke and mirrors. Went to test drive only having to wait a half hour more. Car was covered in paint specs, and dirty. Car drove fine but when it was delivered 2 hrs la Went to test drive only having to wait a half hour more. Car was covered in paint specs, and dirty. Car drove fine but when it was delivered 2 hrs late, it was still dirty, no gas and still had paint specs all over. Received weather tech mats weeks later that were in the car during the test drive. Then received the second key fob another week later. This is the short version of the crap we had to wait for on a paid car. Will never recommend or come near this dealership again. Oh, did I mention I called the owner? He never returned my call further reminding me what a xxxx show we dealt with there. More
by terrythomas025
November 14, 2022
Tommy Liles was great from my first introduction to me getting the keys to my car! I’d also like to give credit to the technicians who got the minor cosmetic scratches out making my car look like new! V getting the keys to my car! I’d also like to give credit to the technicians who got the minor cosmetic scratches out making my car look like new! Very pleased with Motorcars and will highly recommend to all looking for a great sport luxury car! More
by Shannon Samson
Employees Worked With
October 30, 2022
George and Will were great to work with. They put absolutely no pressure on me through the buying experience. They explained my options to me, and worked with me to get the best interest rat They put absolutely no pressure on me through the buying experience. They explained my options to me, and worked with me to get the best interest rate possible, and a payment that fit my situation. I would highly recommend stopping in to see these guys if you are looking for a new vehicle. More
by rick.r.smith
Employees Worked With
Other Employees :
Will the finance guy was great to work with as well. He got me a really good interest rate.
October 21, 2022
Great experience purchasing a vehicle from Randy and MotorCars. I definitely recommend. Car has been great so far. MotorCars. I definitely recommend. Car has been great so far. More
by Muds
October 13, 2022
Stay far away from these guys. Bought a car not too long ago and tommy made multiple promises and he didn’t follow through. Said numerous things would be fixed upon delivery and t Bought a car not too long ago and tommy made multiple promises and he didn’t follow through. Said numerous things would be fixed upon delivery and they were not. Take a look at all the reviews before you even think about going there. More
by Jake farr
Employees Worked With
