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Motorwerks BMW

Bloomington, MN

4.7
1,024 Reviews

1300 American Blvd W

Bloomington, MN

55420

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Showing 1,024 reviews

October 17, 2023

We had an outstanding time buying our 2022 WRX from Stephanie. Everything was streamlined and not stressful at all. I will be buying more cars from her in the future! More

by Mav Schultz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie
Oct 17, 2023 -

Motorwerks BMW responded

Hi Mav. Congratulations on your new vehicle. Thank you for taking the time to share your great experience with us here at Motorwerks BMW. Our Sales Team looks forward to working with you in the future.

June 21, 2023

Shawn did a fantastic job helping my son and I purchase my son’s first vehicle. The process was smooth and painless. We highly recommend Shawn and his team - including Carly in the finance department - fo More

by DeanT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carly in finance and Jessica on Shawn’s sales team. , Shawn Simonet
Jun 21, 2023 -

Motorwerks BMW responded

We're happy our Sales Team here at Motorwerks BMW could provide a smooth car-buying experience. Thank you for the positive rating and review. We thank you for your recommendation. Congratulations on your new son's first car!

June 11, 2023

I recently had the pleasure of experiencing the outstanding service provided by the Motorworks Bloomington Service Department. Not only did Nic Krane exceed my expectations in terms of automotive e More

by Ellesmolik
Recommend Dealer
Yes
Employees Worked With
Nic Krane, Evan Boettcher
Jun 13, 2023 -

Motorwerks BMW responded

Hello, we are honored you took the time to leave us a five-star review. It is pleasing to learn that our Service Department exceeded your expectations and provided you with impeccable customer service during your visit. It is also thrilling to know that our team provided you with a substantial discount through our "Motorworks BMW Gives Back" Program. We appreciate you being a 13-year customer of Motorwerks BMW and hope you enjoy your day. Take care.

May 18, 2023

Elijah and Stephine easy to work with. Friendly and very professional, and helpful. They did a good job. More

by djessen0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
elijah heggernes
May 18, 2023 -

Motorwerks BMW responded

We are very happy to have provided you with such a positive experience here at Motorwerks BMW. We hope you continue to choose us for all your auto-related needs. Take care.

May 06, 2023

Dylan is an absolutely fantastic sales person. Friendly, professional and knowledgeable. I have purchased several BMW's from Motorwerks and have always used Dyan and will continue to work with Hi More

by Bill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xi, Dylan Fernandes
May 19, 2023 -

Motorwerks BMW responded

Hello Bill, thank you for giving our Sales Team such a highly-rated review. We appreciate your business at Motorwerks BMW and welcome you back anytime.

March 15, 2023

Peter is very responsive and handled everything from start to finish. He answered all my questions and was very thorough. Jace the genius was also very knowledgeable and helped me navigate the technolo More

by hollyhaseley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Jakob
Mar 16, 2023 -

Motorwerks BMW responded

Thank you for taking the time to leave a positive rating and review for us at Motorwerks BMW. We're happy our Sales Team could meet your expectations. Please don't hesitate to reach out if there's anything additional we can do for you.

October 28, 2022

Wow! Becca V. is an amazing sales associate. She is concise, a total professional, and very approachable. I still can not believe how efficient she is More

by Joe F. D.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becca Virden
Oct 31, 2022 -

Motorwerks BMW responded

Joe, we are thankful for the 5-star review. It is an honor to know all about your experience with our Sales Team. Being efficient and professional is one of our primary focuses at Motorwerks BMW. You can contact us anytime if you need us. Have a great day.

September 22, 2022

Never use this dealer. They are rude and dismissive, even when they make a mistake. If you are a person of color and go there, no one assists you. keep away!!! More

by tomdehaven
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andy in service
Sep 27, 2022 -

Motorwerks BMW responded

Hello, Please know that we take your feedback seriously and we would like to discuss your review. Please send us an email with your preferred contact information to discuss this further. Best regards, Motorwerks BMW mkaiser@penskeautomotive.com

June 12, 2022

Shopping for a replacement for my 20 year old 3 series BMW convertible. Found a 2021 3 series with only 12000 miles, no new ones I liked. More

by Barbara
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Elijah Heggernes, Josef in finance (think that is his name ) very congenial young man, Shawn Simonet
Jun 17, 2022 -

Motorwerks BMW responded

We are glad that you were able to find your 2021 BMW 3 Series here at Motorwerks BMW. We are happy to see that you were provided with excellent care by our Sales Team. We hope to see you again, Barbara.

Jun 17, 2022 -

Motorwerks BMW responded

We are glad that you were able to find your 2021 BMW 3 Series here at Motorwerks BMW. We are happy to see that you were provided with excellent care by our Sales Team. We hope to see you again, Barbara.

June 11, 2022

Overall good dealership but need to work on communication and followup with their customers. Sales person did a pretty good job responding back in a timely manner but would have been better if he was proact More

by Tim.borgert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Garcia, Dylan Fernandes, Stephanie Lovo
Jun 16, 2022 -

Motorwerks BMW responded

Tim, Thank you for your review. Our goal is to provide an exceptional experience to every customer and we would like the opportunity to discuss your feedback. We will be contacting you shortly to discuss your concerns. Best regards, Motorwerks BMW mmickelson@penskeautomotive.com

Jun 17, 2022 -

Motorwerks BMW responded

Tim, Thank you for your review. Our goal is to provide an exceptional experience to every customer and we would like the opportunity to discuss your feedback. We will be contacting you shortly to discuss your concerns. Best regards, Motorwerks BMW mmickelson@penskeautomotive.com