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Motorworld Honda - Service Center
Wilkes-Barre, PA
119 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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119 Reviews of Motorworld Honda - Service Center
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June 12, 2024
They rip you off and lie to you do not go there not knowing what’s wrong with your car. They lie and tell you diagnostic services come out of actual services done to the car do not be tricked do not ge knowing what’s wrong with your car. They lie and tell you diagnostic services come out of actual services done to the car do not be tricked do not get diagnostic on you car just ask for an inspection they will charge you 400 dollars in diagnostic fees and not use it towards transmission service fee they are liars and cheats and will steal your money and lie to you! Beware of these people at this Honda service center mud flock and melisa maylisa what ever her name she’s the worst one. More
by keith99howard
Helpful May 25, 2024
Im currently having an issue with motor world and this employee I feel ripped off and lied to. I went in with a noise and a jerk I asked for inspection she said it’s 160 for a diagnostic then i was alrdy employee I feel ripped off and lied to. I went in with a noise and a jerk I asked for inspection she said it’s 160 for a diagnostic then i was alrdy confused so ur they are gona charge me to tell me what’s wrong with it? Anyways she said diagnostics charges will come off if you do any other service with us which makes sense they don’t want to look at cars for free that makes sense but I then did a transmission service 250 and my bill is 600 …. She charged me 350 dollars to look at the car and 250 for the service after saying it would be subtracted from service. More
by keith99howard
Employees Worked With
October 17, 2023
To the point on what was wrong with my vehicle and completed repair within promised timeframe. completed repair within promised timeframe. More
by JayDog
Employees Worked With
June 13, 2023
I had two kids in here with me who were getting impatient and rowdy. JD kindly came up to me and offered us drinks and snacks. He laughed with me and took some of the pressure off of me knowing I was stresse and rowdy. JD kindly came up to me and offered us drinks and snacks. He laughed with me and took some of the pressure off of me knowing I was stressed over the kids. A salesman who wasn’t working with us…. Made me want to work with him. He seemed so helpful and I couldn’t imagine how he is to work with buying a car. I was so thankful for him in this moment and we need more people like this in the world! Thank you JD. More
by Jkirby3912
Employees Worked With
Jaheim Damon
January 13, 2023
Worst service and worst people ever . . never take your car their .. they will mess it up more than what it is . . never take your car their .. they will mess it up more than what it is . More
by khanwaheed
Employees Worked With
August 12, 2022
Motorworld Honda service has been outstanding during my approx 17yrs of purchase history there...I feel they try to do the best for you and I usually have BJ as the person handling my visit . She does a gr approx 17yrs of purchase history there...I feel they try to do the best for you and I usually have BJ as the person handling my visit . She does a great job.... More
by Rick J
Employees Worked With
June 23, 2022
BJ has always been extremely helpful and goes above to be professional and friendly not only to me but also my friends professional and friendly not only to me but also my friends More
by Silverfox1224silverfox
April 11, 2022
Melissa is great! ! Inspection, oil & filter change, tire rotation in less than an hour. She is always welcoming, friendly and professional. ! Inspection, oil & filter change, tire rotation in less than an hour. She is always welcoming, friendly and professional. More
by Theresa
Employees Worked With
