Motorworld Honda - Service Center
Wilkes-Barre, PA
121 Reviews of Motorworld Honda - Service Center
BJ WAS KNOWLEDGEABLE AND EXPLAINED WHAT MY FIRST YEARLY SERVICE OF MANTENANCE WOULD ENTAIL.OXIDATION WAS FOUND ON MY ROTORS I WAS TOLD BECAUSE I WASN'T DRIVING IT DURING THE PANDEMIC. I WAS INFORMED THAT SERVICE OF MANTENANCE WOULD ENTAIL.OXIDATION WAS FOUND ON MY ROTORS I WAS TOLD BECAUSE I WASN'T DRIVING IT DURING THE PANDEMIC. I WAS INFORMED THAT MY WARRANTY ON MY LEASED CAR DIDN'T COVER OXIDATION. AND I WOULD BE CHARGED TO HAVE REPLACEMENT .I WAS WONDERING HOW LONG IT HAD BEEN SITTING AROUND THE IR LOT BEFORE I LEASED IT BUT I WAS TOLD EMPHATICALLY THAT IT WAS DUE TO OXIDATION . I THINK THAT HONDA CAR MAKERS SHOULD ADDRESS THAT PROBLEM WITH THE ROTORS AS I WAS ALSO TOLD THAT IT OCCURS MANY TIMES. More
Katie is the absolute best. She’s super friendly and super savvy. I will definitely be coming back because of her. She is a diamond to this establishment. super savvy. I will definitely be coming back because of her. She is a diamond to this establishment. More
We came up from Florida for our son's birthday, our 2018 Honda CRV would not start in the hotels parking lot the morning of the party. We had AAA jump start the car and we drove to Motorworld. Our service Honda CRV would not start in the hotels parking lot the morning of the party. We had AAA jump start the car and we drove to Motorworld. Our service advisor was B.J.Falkowski, she certainly did an excellent job getting us back on the road in time to make our son;s party. I can't thank her enough. More
Melissa in Honda service was fantastic. I was greeted and made to feel very welcome. Service was performed in a timely manner that exceeded expectation. Melissa’ communication with me was timely, informative made to feel very welcome. Service was performed in a timely manner that exceeded expectation. Melissa’ communication with me was timely, informative, and focused on customer service More
Can always trust them to answer questions, be professional & service is great. Recommended an alignment I didn't know I needed. Could tell on the drive hope that it was a good call. Car road m professional & service is great. Recommended an alignment I didn't know I needed. Could tell on the drive hope that it was a good call. Car road more smoothly. Appreciated them finding the problem because of the way my tires were wearing. More
Great service!! As always the service was efficient. Always greeted with a nice hello by the staff.. using proper protection due to the situation we are currently dealing with. Always greeted with a nice hello by the staff.. using proper protection due to the situation we are currently dealing with. More
Excellent service Melissa customer handling skills are great. Melissa is a asset to the dealership. I am from out of town and never been there before,she took care of Melissa customer handling skills are great. Melissa is a asset to the dealership. I am from out of town and never been there before,she took care of my car as if i were a regular customer. Thanks again Melissa More
Remote Starter One of the best ADVISERS I've ever ENCOUNTER very HELPFUL and KNOWLEDGEABLE FRIENDLY AND EXTREMELY FUNNY SHE KNOW HOW TO MAKE YOUR DAY BETTER DURING T One of the best ADVISERS I've ever ENCOUNTER very HELPFUL and KNOWLEDGEABLE FRIENDLY AND EXTREMELY FUNNY SHE KNOW HOW TO MAKE YOUR DAY BETTER DURING TOUGH SITUATIONS More
vehicle inspection It had a friendly staff with a nice waiting area. The staff seemed very professional. Unfortunately the shuttle was not able to take me back to work It had a friendly staff with a nice waiting area. The staff seemed very professional. Unfortunately the shuttle was not able to take me back to work as it was very busy there. Maybe a second shuttle can be scheduled on busy days or you can ask if a shuttle is needed when the appointment is made. More
Always helpful BJ is the person who has assisted me the last several times I have been at motorworld. She is always courteous and friendly. Pleasure to work with BJ is the person who has assisted me the last several times I have been at motorworld. She is always courteous and friendly. Pleasure to work with More