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Mountain Home Auto Ranch

Mountain Home, ID

3.3
45 Lifetime Reviews Review Dealership
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2800 American Legion Boulevard

Mountain Home, ID

83647

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Latest Reviews

September 25, 2020

"Besides our 6 1/2 wait time in the lobby, their service..."

- usvette

Besides our 6 1/2 wait time in the lobby, their service and friendliness was great. Except they tracked grease all through the front of our motorhome, of which we'd just cleaned the carpet. They even tracked it all over our entrance step as well. Would have been nice if they'd laid down a runner before going back and forth inside. Now we have to take it in to get it professionally cleaned. Overall though, I'd wouldn't write them off my list.

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Employees Worked With

Tina Nelson

April 21, 2020

"Advertised website prices are not even close. Sad way to..."

- Ram 2500

Advertised website prices are not even close. Sad way to do business. Find another dealer that will not false advertise. Rusty changed the price multiple times.

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Employees Worked With

Rusty

March 02, 2020

"STAY FAR AWAY FROM THIS COMPANY!"

- jcbale

We purchased a car from Meridian Auto Ranch on December 10, 2019 for our daughters Christmas present. We were told that the car was marked down as a “mechanics special” We immediately inquired about what exactly that meant since we were not looking for a car needing major repairs. We were told multiple times by Tony and TJ that they have the best mechanics that go through each used car bumper to bumper before it ever hits the lot. The ONLY thing that was wrong with it was the sunroof didn’t slide back and they didn’t want to put $900 into the car to fix it. They told us the car had been serviced, including an oil change and even offered us 2 free oil changes to use anytime this year. We trusted them and believed they we being forth coming since we asked them directly. The day after Christmas, December 26th, our daughter took the car out for her first drive. She came back saying the car wouldn’t accelerate. We immediately took the car back to the Auto Ranch to find out the transmission needed to be replaced. We had only put 30 miles on the car! After 2 weeks of the Auto Ranch avoiding us and making empty promises, we finally agreed to pay for the transmission at “their cost”. Many times we were promised call backs from Geoff, Tj and Darren, which no one ever called us back. We were told to come by and speak directly to the general manager Darren. When we arrived he wouldn’t even face us and sent a runner to communicate between us. The day we got the car back we checked the oil and to our surprise it was sledge like and crusty. We took it to a local oilery where we were told oil hadn’t been changed in at least a year and was 2 ½ quarts low! We paid $100 to have an engine flush and air filter changed as the air filter was filthy and covered in hay. Just this week we found out the car needs a complete brake replacement. There is no way this car went through any type of “bumper to bumper” check by Meridian Auto Ranch. We were completely lied to and now paying for a mound of car repairs. We purchased a car from Meridian Auto Ranch on December 10, 2019 for our daughters Christmas present. We were told that the car was marked down as a “mechanics special” We immediately inquired about what exactly that meant since we were not looking for a car needing major repairs. We were told multiple times by Tony and TJ that they have the best mechanics that go through each used car bumper to bumper before it ever hits the lot. The ONLY thing that was wrong with it was the sunroof didn’t slide back and they didn’t want to put $900 into the car to fix it. They told us the car had been serviced, including an oil change and even offered us 2 free oil changes to use anytime this year. We trusted them and believed they we being forth coming since we asked them directly. The day after Christmas, December 26th, our daughter took the car out for her first drive. She came back saying the car wouldn’t accelerate. We immediately took the car back to the Auto Ranch to find out the transmission needed to be replaced. We had only put 30 miles on the car! After 2 weeks of the Auto Ranch avoiding us and making empty promises, we finally agreed to pay for the transmission at “their cost”. Many times we were promised call backs from Geoff, Tj and Darren, which no one ever called us back. We were told to come by and speak directly to the general manager Darren. When we arrived he wouldn’t even face us and sent a runner to communicate between us. The day we got the car back we checked the oil and to our surprise it was sledge like and crusty. We took it to a local oilery where we were told oil hadn’t been changed in at least a year and was 2 ½ quarts low! We paid $100 to have an engine flush and air filter changed as the air filter was filthy and covered in hay. Just this week we found out the car needs a complete brake replacement. There is no way this car went through any type of “bumper to bumper” check by Meridian Auto Ranch. We were completely lied to and now paying for a mound of car repairs.

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Employees Worked With

Darren, Geoff, TJ, Tony

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