Mountain View Chevrolet

Worst experience I have ever! Go to Mark Christopher! They're lucky I can't give them negative stars! I can never truly explain how bad of an experience I had with Mountain View Chevrolet Service Depar They're lucky I can't give them negative stars! I can never truly explain how bad of an experience I had with Mountain View Chevrolet Service Department. I had service lights come on and my vehicle would shut off intermittently numerous times while my vehicle would be in idle, I went to their department numerous times when the issue would come back up, the 1st couple times they said they found the issue but because of the front end damage my vehicle has, warranty would not cover it, so of course, I never got it done. Not to mention I had to continually call for an update, even when they had my vehicle for numerous days and basically harass them to even know what was going on)The last time I went, I went for an oil change and for the issue again, this time they dropped me home and 2 hours later call me and said they cant do the repair because of damage BUT later on i found out they never did the oil change either. The issue began to literally have my car die soon as I would go into idle period now and was doing it in the middle of California traffic on highways!!! I went to Mark Christopher Chevrolet, which was the next closest dealership, not only did they get everything replaced via warranty, they literally kept me updated the whole time. My 2016 Malibu needed a new engine!!!! I had been driving around with a torn up engine for all this time, terrible!!! If you want some good service to your vehicle, ask for Sam at Mark Christopher Chevrolet! He will make sure you are updated and well taken care of. I previously worked in a Chevrolet Dealership in another state for 5.5 years and had never seen or heard of anything this poor, no matter if the complaints were about the Dealership I worked at or someone leaving another Dealership for poor service and coming to ours. AND to make matters worse, my father had recently purchased a vehicle here before all my issues with the dealership began, and in the midst of me going through all this, he was called as onstar alerted their service his vehicle was due for an oil change, he sets an appointment for said oil change, he gets there, they tell him not to get the oil change his oil life was 30%, he needed to wait til he was under 10%. More

Best chevy dealer Jose has always been my go to sales expert. He is very knowledgeable and trully will do whatever it takes to make your deal come true. Ill always cont Jose has always been my go to sales expert. He is very knowledgeable and trully will do whatever it takes to make your deal come true. Ill always continue to the business with him. More

Great experience I would like to thank Jose for doing all he could for me and my family to get what I wanted. From the beginning he was honest and told me how it is. H I would like to thank Jose for doing all he could for me and my family to get what I wanted. From the beginning he was honest and told me how it is. He helped anytime I called or texted him on or off of the clock he is very committed and hard worker. Thank you so much Jose I appreciate everything you did for us. More

Awesome experience, great service Jose helped me out buying my brand new 2017 Chevy Silverado, and I couldn't be happier with my experience. The process was made virtually painless, qu Jose helped me out buying my brand new 2017 Chevy Silverado, and I couldn't be happier with my experience. The process was made virtually painless, quick, and easy. Would definitely recommend Mountain View Chevrolet to anyone looking to buy a new vehicle. More

Jose was great helped me out from start to finish. Customer service was great, Jose and his team did a great job working with me. I will recommend him and the Mountain view Chevy to all my friends and Customer service was great, Jose and his team did a great job working with me. I will recommend him and the Mountain view Chevy to all my friends and family More

Great service My fiancé and I knew exactly what car and price we wanted. We presented it to Jose, and He was able to get us exactly what we wanted. We got straight My fiancé and I knew exactly what car and price we wanted. We presented it to Jose, and He was able to get us exactly what we wanted. We got straight to business with no xx (unlike other dealerships). We’re extremely happy with the experience and purchase! Thank you! More

Happy with my transaction! We had looked at another Chevrolet dealership and they would not budge on pricing. Mountain View was able to get us a price we were more comfortable w We had looked at another Chevrolet dealership and they would not budge on pricing. Mountain View was able to get us a price we were more comfortable with and get us the exact truck we wanted. Jose was very nice and up front. I appreciated him be clear and honest from the start. More

Got my dream truck!! I had the best experience at mountain view Chevrolet! Everything was fast and easy and no games going back and forth with sales. Came in to trade my C I had the best experience at mountain view Chevrolet! Everything was fast and easy and no games going back and forth with sales. Came in to trade my Civic and came out with a Chevy Colorado z71! More

Jose Arroyo Cruz Gave an Amazing Auto Purchase Experience Jose was very profesional put in a 15 +hour day to make this deal happen, we were specific on the vehicle and specs we wanted he took the time to give Jose was very profesional put in a 15 +hour day to make this deal happen, we were specific on the vehicle and specs we wanted he took the time to give my husband his dream car. He was polite not pushy. I would recommend everyone to use him as there sales rep. Thank you Jose my family will enjoy this truck for many years to come! More

Most unethical Mountainview Chevrolet should be avoided at all costs. Last night they committed the most deceitful transaction seen in all of my car buying years. St Mountainview Chevrolet should be avoided at all costs. Last night they committed the most deceitful transaction seen in all of my car buying years. Stay away from this unethical business. They committed and agreed on a vehicle price and then changed it at the actual finance part of the transaction. They tried to claim they didn't change anything while at the same time admitting they knew the bottom line had been increased by themselves. If you think it is ethical to have your agreed upon vehicle price changed when you are settling up with the cashier after an excruciatingly long wait, then their the car dealership for you. More