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Mountaineer Automotive

Beckley, WV

4.1
82 Reviews

615 North Eisenhower Drive

Beckley, WV

25801

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82 Reviews of Mountaineer Automotive

July 20, 2021

I have owned many Lincoln’s. This is the worst service that I have ever experienced. Their management is lacking customer satisfaction. I will never, ever, go there again. More

by godbeefuzz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
None
Jul 20, 2021 -

godbeefuzz responded

I have owned many Lincoln’s. This is the worst service that I have ever experienced. Their management is lacking customer satisfaction. I will never ever go there again.

July 15, 2021

I have not had any issues during my many visits to Mountaineer Ford Service Department. They have been very accommodating and we’re able to fit me in when I didn’t have an appointment. Excellent servi More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruth
July 09, 2021

No professional at all talked to me like he was better than and laughed. They wont be anymore ford bought from me they are discussing. More

by smithchristie58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
July 08, 2021

Service rep and others were very courteous and attentive. I'll continue to get service work done @ Mountaineer Auto. Service area was very clean as well, which is very important to me. More

by fosterrk25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Lane
June 29, 2021

Work was performed in a timely manner and car was returned clean. More

by clif.ashleyii87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
June 11, 2021

Absolutely outstanding service and very customer minded to satisfy the customer and would strongly recommend this dealership for sales and service. You will not be disappointed More

by mcvey95
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service
January 14, 2020

Had key pad on door changed Been going there for several years and have, thus far, been satisfied with their work. Have always been treated with respect and friendliness.. As l More

by babare2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James (?) (He was tall) He was so pleasant and helpful. I hope I get the same person when I go again.
January 02, 2020

Always so easy to bring my truck in for all my needs this last time was for inspection and was treated great wasn’t there very long truck was washed just another good experience More

by bkharmon14
Recommend Dealer
Yes
Employees Worked With
Don’t remember her name but she was great
November 22, 2019

New F-150 Mountaineer Automotive was great in dealing with the sale of my new F-150. I thought they was fair with the trade in and the rebates really help. Gr More

by cperdue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Tyler and Jennifer Farley
November 18, 2019

very good people to work with. Very good people works there. they are kind and very good to work with. will be back again.they had my car ready when they said they wood. More

by l.powers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dont know they were all very friendly.
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