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Mountaineer Honda
Bridgeport, WV
652 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 652 reviews
July 16, 2025
Jillian is always very nice and helpful, she cannot help that your prices are too high . I do not Luke that you seem to break something every time we bring our cat in for service. It was very nice that t that your prices are too high . I do not Luke that you seem to break something every time we bring our cat in for service. It was very nice that they picked our car up and brought back to us More
by bhall5175
Verified CustomerEmployees Worked With
July 16, 2025
I’ve been a loyal Honda owner for over 10 years and have never experienced the kind of service I received today. My husband and I are out of town for work and stopped by this dealership around 3:50 PM fo never experienced the kind of service I received today. My husband and I are out of town for work and stopped by this dealership around 3:50 PM for basic maintenance: an oil change, air filters, and wiper blades. I told the service advisor exactly what we needed. She said she wasn’t sure which wipers we needed but would get me a price. I said “yes, please” — especially with all the rain lately, it was important. At around 5:10 PM, she called us to ring up the service. I asked, “What about the wipers?” Her response: “Oh, the tech forgot. Technically we close at 5.” I was stunned. I reminded her that I had clearly requested them, and she offered to try to get me a price — but by then it was too late to install them. What’s the point of pricing them if no one is going to do the work? This felt like half-done, careless service — and that’s not what I expect from Honda. I left extremely disappointed. Safety matters, and being brushed off like that, especially after making the request clear from the start, is not okay. I hope this is addressed so other customers don’t have the same experience. More
by Santana
Employees Worked With
July 16, 2025
Had a good experience. Everyone I worked with was helpful. I had an okay first experience with the service department. Everyone I worked with was helpful. I had an okay first experience with the service department. More
by bharvey921
July 15, 2025
Clean facility with very prompt customer service. I really appreciated the inspection that was completed of my vehicle. The options of services was excellent information. I really appreciated the inspection that was completed of my vehicle. The options of services was excellent information. More
by dlhall8505
Employees Worked With
July 15, 2025
The staff at Mountaineer Honda are the best! Their service department always exceeds my expectations and I sincerely appreciate them Their service department always exceeds my expectations and I sincerely appreciate them More
by rnlibby
July 14, 2025
Mountaineer Honda always treats me fairly, completes the service I need and never tries to get me to do something that isn’t needed. service I need and never tries to get me to do something that isn’t needed. More
by esandeno
Employees Worked With
July 11, 2025
I’m always satisfied with the service and work. I’ve been using that company since 2006 (then Urse, of course) and never had any complaints. I’m happy that is continuing with the new owners. I’ve been using that company since 2006 (then Urse, of course) and never had any complaints. I’m happy that is continuing with the new owners. More
by vickiconner317
Employees Worked With
July 10, 2025
They took care of of the recalls while truck being serviced , didn’t have to make another appointment. serviced , didn’t have to make another appointment. More
by gmmaxwell56
Employees Worked With
July 09, 2025
Jillian was very pleasant and informative. It was a pleasure dealing with her. I would recommend her services to others. It was a pleasure dealing with her. I would recommend her services to others. More
by hollieandnathan
Employees Worked With
July 06, 2025
Great experience. Staff very helpful. They got me the vehicle that I wanted and very quickly. Service department is great to work with. Staff very helpful. They got me the vehicle that I wanted and very quickly. Service department is great to work with. More
by clm45p27s
