Mountaineer Honda

Left 2 phone messages for the service manager to call me. Never called me back. Prices on services are way out of line. Never called me back. Prices on services are way out of line. More

Tonya was a pleasure to work with. At almost 75 years old I am accustomed to how dealers work but I was happy with the transaction and love the used Impala we bought. Almost 2 hours a At almost 75 years old I am accustomed to how dealers work but I was happy with the transaction and love the used Impala we bought. Almost 2 hours away but would return to possibly buy again. More

Excellent service. I was very happy that it was a quick & easy fix. I will continue to have my vehicle serviced here. I was very happy that it was a quick & easy fix. I will continue to have my vehicle serviced here. More

Outstanding service. Great employee. All staff performed greatly. I have bought 6 CR-vs from this dealer. Always treated great. Great employee. All staff performed greatly. I have bought 6 CR-vs from this dealer. Always treated great. More

Jillian was very profession and pleasant to work with and has great customer service skills! She even advised me of a recall on my vehicle which I wasn't aware of and asked if I would like to have that taken has great customer service skills! She even advised me of a recall on my vehicle which I wasn't aware of and asked if I would like to have that taken care of while I was there, which I found to be very helpful to not have to make two trips!! More

Service was done on time and as expected. Great communication from scheduling until service was complete. Great communication from scheduling until service was complete. More

Very nice people; would recommend them. Jason was very nice and the gentleman working with him made sure to wish me happy holiday and to call if I ever need their help. Very professional an Jason was very nice and the gentleman working with him made sure to wish me happy holiday and to call if I ever need their help. Very professional and will definitely always take my vehicle to that location to get serviced. The only thing disappointing was at first they couldn’t get my recall completed because they were more focused on their inventory which I understand as they were limited to parts. Thankyou again for being of great service. More

Everything went well and we were very satisfied with the service and the service department. service and the service department. More

I have had a good experience with this dealership in recent years. It's improved greatly from how it used to operate. Jillian is a big part of that. She is always a pleasure and has a lot of great ideas recent years. It's improved greatly from how it used to operate. Jillian is a big part of that. She is always a pleasure and has a lot of great ideas for improving the business even more (financing, for instance). I also would love to see a few other additions that places such as NTB offer (free rotation and balance with tire purchase and 1, 3 and 5 year alignment packages where you pay one price and can get unlimited alignments in that time frame). These are the main reasons I still go to NTB rather than Honda for these things but I would switch in a heartbeat of Honda adopted these too. This past visit was my first time having Jordan assist me, it was always Jillian before. He was also very nice, helpful and knowledgeable. More

The visit for an oil change and tire rotation was ok. Initially I did not receive credit for a coupon I had presented prior to the service. Thankfully, I always review my invoice for accuracy. Initially I did not receive credit for a coupon I had presented prior to the service. Thankfully, I always review my invoice for accuracy. More