Mountaineer Honda

Most helpful when answering customer service needs. The total time pent at dealership for service was well worthwhile.. The total time pent at dealership for service was well worthwhile.. More

Everyone at Mountaineer Honda was very easy to work with. Jamie and Robert were both very helpful. I would not hesitate to recommend the dealership. Jamie and Robert were both very helpful. I would not hesitate to recommend the dealership. More

My Honda 2016 Pilot was issued a warranty extension for the keyless start system (push-start button). The warranty extension was for 125,000 miles or nine years. My Pilot had 125,097 miles and was 9 year the keyless start system (push-start button). The warranty extension was for 125,000 miles or nine years. My Pilot had 125,097 miles and was 9 years 4 months old, so they refused to honor the warranty. The maintenance cost me $389.00. This issue clearly should have been a recall because Honda admitted that there was an error with the start system. This is a clear example of why people get angry over "corporate greed." More

I have had a lot of problems with my Honda Ridgeline and it has been a frustrating experience. Mountaineer Honda has been working with me and I now believe, thanks to the Service Manager that they have my it has been a frustrating experience. Mountaineer Honda has been working with me and I now believe, thanks to the Service Manager that they have my best interest at hand. Everyone that I have talked to that has owned a Honda, absolutely love them, I just want to love mine too. Mine must of just been one of the thousands that did not get the full attention that it deserved when it was being built, but Mountaineer Honda is working with me to correct those deficiencies and I thank them and it is much appreciated. More

Everything was great. No complains, excellent customer service and attention to detail thanks so much No complains, excellent customer service and attention to detail thanks so much More

I have been pleased with all my interactions starting with Dustin and Seth in Sales. I have had 2 very quick simple issues that Jordan resolved quickly after my purchase. Recently had recall issue reso with Dustin and Seth in Sales. I have had 2 very quick simple issues that Jordan resolved quickly after my purchase. Recently had recall issue resolved. Jordan is very professional and extremely kind. He answered all my questions (even the ones I did not know to ask). He kept me informed of the progress on the day of service. The world would be much better for consumers if Jordan could always be the standard service provided. More

Hi, Jordon Calloway was my service advisor at this visit, he was fantastic. He kept me informed about my vehicle from start to finish. he was fantastic. He kept me informed about my vehicle from start to finish. More

Prompt and friendly service as always. I hate it that the new owner changed policy and won't deliver on the previous owner's promise of free tire rotation for the tires I purchased there I hate it that the new owner changed policy and won't deliver on the previous owner's promise of free tire rotation for the tires I purchased there More

Everything was explained to me. Very respectful. Called to let us know additional services were available. Very respectful. Called to let us know additional services were available. More

Extremely kind and knowledgeable. Went out of the way to help us. Couldn’t be happier!! Went out of the way to help us. Couldn’t be happier!! More