Back

Mountaineer Honda - Service Center

Bridgeport, WV

4.8
431 Reviews

431 Reviews of Mountaineer Honda - Service Center

Sort by
March 26, 2025

I received fantastic customer service from Jillian, seemed tailored to each customer’s need and was done with a smile. More

by corpsebridejj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Mountaineer Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mountaineer Honda. We look forward to having you as one of our valued customers for many more years to come! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

March 25, 2025

Jordan was great and very helpful. He kept me informed on the repair process of my vehicle and was thorough More

by kbolling93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Mountaineer Honda responded

Quality customer service is always our number one priority, and we're happy to hear that Jordan met your expectations. Thank you for choosing Mountaineer Honda, we look forward to having you as a valued customer for many years to come! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

March 24, 2025

Mountaineer Honda repaired my car as quickly as they could. Jillian worked for me and with me to make the whole experience bearable. More

by lad10167
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany , Jason Albright
Mar 25, 2025 -

Mountaineer Honda responded

Thanks for sharing about your experience with Mountaineer Honda. We appreciate your business and hope to see you again soon! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

March 24, 2025

I had a great experience with this dealership when I got my oil change and g had a recall fixed. They were efficient! More

by sarah_congie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Urse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Albright
Mar 25, 2025 -

Mountaineer Honda responded

Thanks for sharing your thoughts about your experience with Mountaineer Honda. We appreciate your business and hope to see you again soon! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

March 24, 2025

Jillian did an excellent job and was very kind and thorough. I really appreciate her. More

by bethalkire2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

Jillian is the best, love working with her. Lots of personality, she truly is an asset to the business. More

by trdavis2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Mountaineer Honda responded

Thank you so much for your kind words for Jillian, and for taking the time to leave us this wonderful feedback! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

March 22, 2025

Great job for recall repairs and free checklist if current condition of vehicle. Great job More

by waparker.wvu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Mountaineer Honda responded

It's great to hear that we were able to help you with your recall repairs. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mountaineer Honda! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

March 22, 2025

Friendly and clean, timely service, nice waiting room area will visit again. Very thoughtful and knowledgeable More

by groses56chevy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Mountaineer Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mountaineer Honda. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

March 22, 2025

This dealership told me that the check engine light on my car was nothing, they got their mechanics to turn the light off, knowing that the car had multiple problems. They sold me the car knowing it had the More

by wv9mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Fato
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Brooks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Albright, Dennis Cochran
Mar 28, 2025 -

Mountaineer Honda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Please reach out to me. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

March 19, 2025

Very good experience the guys were very helpful , they always treat me with respect and of course joke around. very lucky to have Jason and Jordan as employees . keep up the good work More

by michaelpernell15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jason and jordan
Mar 19, 2025 -

Mountaineer Honda responded

Thank you, Michael, for sharing about your experience with Mountaineer Honda. We appreciate your business and hope to see you again soon! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

...
7
...