Mt Kisco Honda

I am a Relationship Management Consultant and have high expectations of the sales process. My experience with Mt Kisco Honda overall was good but I needed to drive the process sometimes and be careful of u expectations of the sales process. My experience with Mt Kisco Honda overall was good but I needed to drive the process sometimes and be careful of upselling. I very much enjoyed working with Brittany Cruise. She overcame her lack of experience with courtesy, professionalism and a drive to find out what she did not know off the top of her head. While obviously not give the power to negotiate price she did a very good job of going back and forth to her manager and trying to explain their pricing position. Not an easy job when given answers that did not always fit my questions. However, she managed to get approval for the price I was willing to pay and she finalized all the paperwork so that I drove the car home in less than 2 hours. I would reccomend Brittany and work with her again. Everyone was very friendly and responsive. My only critism is with your extened warrenty/service products proposal. I am sure David did exactly what he was told, the idea that it was a hard impulsive sales approach left me cold. The fact that I had to decide to spend $2000 plus without time to consider the product tells me that there is something wrong. Then to offer me a 1% decrease in my financing rate to apply to the product is not very professional. I should of been offered that rate from the begining. Obviously to many incentives given by Honda for selling these products. More

With Customer Service being an increasingly difficult thing to find quality of late, the experience at Mt Kisco Honda starts off noticeably different from the moment you drive in and read the sign greeti thing to find quality of late, the experience at Mt Kisco Honda starts off noticeably different from the moment you drive in and read the sign greeting all customers and gets better every step of the way. While not quite at the Stew Leonard's level of excellence, Mt Kisco Honda has secured second place on the list with few peers even close to its level. More

I needed a new car, my odyssey had 216,00 miles, it still was getting me from point a to b, so I had time on my side. I went to two dealers in my side of town . One told me they didn't have any crv lx still was getting me from point a to b, so I had time on my side. I went to two dealers in my side of town . One told me they didn't have any crv lx . The other gave me a test drive and told me he had another customer because everyone was trying to get the end of month promotions , to make an appt next time . I worked 7 days a week ' single mom and I was getting so frustrated trying to get the car I needed , at the price I wanted. I tried another dealer and he was going through the numbers so fast I asked "do you want me to understand". Finally I called mt kisco and got Jp' he said they were very aggressive. We under stood each other he needed a sale and I needed a price. I got the car I needed , a fair price and was even picked up . More

The Mt. Kisco Honda dealership has sold and serviced my families last five vehicles. Honda creates a reliable and efficient car and the Mt. Kisco Honda dealership Services department ensures that our vehic families last five vehicles. Honda creates a reliable and efficient car and the Mt. Kisco Honda dealership Services department ensures that our vehicle will last a long time while running at peak performance. My families experience with Mt. Kisco Honda has helped develop a trust and respect knowing that our vehicles are well cared for. Over the last 1+ years Jamie from the Service department has taken excellent care of my families current two CR-V's. She is always very courteous, knowledgeable, and takes the time to explain all requirements for services and issues for our cars. Jamie and everyone from the Service department at Mt. Kisco Honda has always made us feel welcomed while our car is being tuned-up. As an example, during our last visit for a "C" service checkup one of our cars required an additional part for a separate known issue. This part is not normally stocked in-house. Originally we would have to bring the car back a few days later when the part arrived. Instead Jamie researched other area dealerships and was able to find one with the part needed. Through this effort our car had the normal service required and our additional issue resolved all in one visit, thus saving us time, travel and additional labor charges. Thank you Mt. Kisco Honda!!! More

My vehicle (a 2008 civic si purchased new from Mt. Kisco Honda) required a clutch-repair. David, the service representative was extremely professional. David called to follow-up after the repair was perform Honda) required a clutch-repair. David, the service representative was extremely professional. David called to follow-up after the repair was performed. The vehicle drives like new and I compliment the Mt. Kisco Honda technicians, as well, for their excellent work. I've purchased my last two Hondas new from Mt. Kisco Honda since moving into the area and will do so again, as the staff is dependable and outperforms other dealerships from which I have purchased vehicles of all makes and models. More

My family is on our fifth Honda and Mt. Kisco Honda has consistently given us great service and sales. I will go there again when the two Pilots we now drive are in need of replacement. Their inventory and consistently given us great service and sales. I will go there again when the two Pilots we now drive are in need of replacement. Their inventory and sales experiance make leasing/buying a new car close to enjoyable. More

They had the car I wanted and gave me the best price. J.P came to my house and picked me up so I could take delivery. Also got a great financing deal. J.P came to my house and picked me up so I could take delivery. Also got a great financing deal. More

They are the most honest and friendly honda dealer that I have ever dealt with. I have bought 5 vehicles from them and would never go to another Honda dealership. I tell everybody that Cesar is the most hon have ever dealt with. I have bought 5 vehicles from them and would never go to another Honda dealership. I tell everybody that Cesar is the most honest car salesman that I have ever dealt with. More

The service team at Mt. Kisco is awesome. I will always have my Honda serviced here and recommend this service facility to my friends who have Honda. I am made to feel welcomed and important. I like havi have my Honda serviced here and recommend this service facility to my friends who have Honda. I am made to feel welcomed and important. I like having one person to go to for my service, be it to schedule an appointment or to just answer any concerns I have about my car. Joe is my customer service person and always makes me feel like my car is being taken care of correctly. More

I have bought several cars from this dealership, and throughout the years, I have had nothing but good experiences with them. Their service is top notch, and you know you are getting genuine Honda repl throughout the years, I have had nothing but good experiences with them. Their service is top notch, and you know you are getting genuine Honda replacement parts at each service appointment. Jamie has always been a pleasure to work with. She is totally professional and always explains what needs to be done, how long it will take, and if necessary, gives you updates on any problems encountered along the way. My CR-V runs as good now as the day I bought it, and my car is always returned nicely washed, too. I cannot say enough positive things about Jamie and Mt. Kisco Honda! Better than a friend in the business! More