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Mtn View Chevrolet

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.7
3,031 Reviews
Whenever you’re ready to find a vehicle that you can enjoy for miles ahead, we invite you to come see what we have for you here at Mtn. View Chevrolet. Here at our dealership in Chattanooga, you’re welcome to explore a diverse selection of reliable vehicles in our new Chevrolet inventory. If you’re searching for a convenient crossover, the Equinox is ready for anything, and if you need a versatile SUV for road trips and more, the Tahoe, Trailblazer, and Blazer can adapt to whatever your mission might be. When it’s time to tackle tough work duties, the Silverado 1500 packs all the towing and hauling power you need. Here on our lot in Chattanooga, we also carry an eclectic used vehicle selection of dependable used cars, SUVs, and trucks. Whether you need a vehicle you can rely on for the daily commute, highway excursions, traversing trails, or tough jobs, the model you need will be waiting for you right here at Mtn. View Chevrolet. You can also check out our certified pre-owned vehicles for models that have all been inspected to meet strict standards before going on sale. If you’d like to see what we have waiting for you, come visit us at Mtn. View Chevrolet in Chattanooga!
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310 E 20th St

Chattanooga, TN

37408

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Showing 3,031 reviews

September 11, 2026

Hands down the best large purchase experience I’ve ever had. Eric and Ean was absolutely incredible and went out of their way to make my experience fantastic. Will shop here again for sure! More

by Browland79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ean Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haven Sipsy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 08, 2026

Thank you Stephen, you were extremely helpful, honest, and respectful of our time. You answered all our questions and made the whole process completely stress-free. Thanks again! Naomi LaFont More

by nalafont
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Marenic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 05, 2026

Great experience buying a used vehicle! Fair price/trade in value! Made it easy, in and out in less than two hours if you know what vehicle you’re looking for! More

by kieferckuykendall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Sliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 02, 2026

Eric is AWESOME I Highly recommend him if your purchasing a new or used vehicle he will answer your questions and make everything go thru smooth thank you so much Eric More

by ramseypam51
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 01, 2026

My 2019 Buick Enclave was sent to Mtn View Chevy service center for AC diagnostic ( looking for ac Freon leak) via Firestone . Jeff was my service advisor. You guys left me more confused 🤔 then Firestone. More

by Ken parham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Haney
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2026 -

Mtn View Chevrolet responded

Ken, we understand your frustration, especially after your Enclave had already undergone significant A/C work elsewhere and the system was still not operating properly. When your vehicle came to us, Firestone authorized and paid for the initial diagnostic inspection. Our technician confirmed the system was low on refrigerant and used electronic leak-detection equipment, but no external leak was identified during that testing. At that point, additional diagnostic work was recommended to determine whether the leak was coming from the rear evaporator or potentially the front evaporator. That next step required removing interior components for further inspection and would also involve the additional expense associated with evacuating and recharging the vehicle’s R-1234yf refrigerant system. Unfortunately, authorization was not provided by Firestone or by you to proceed beyond the initial diagnostic work. Without performing those additional steps, we could not responsibly tell you that the rear evaporator—or any other specific component—was definitely the source of the leak. Recommending replacement of a part without completing that diagnosis would have been exactly the kind of “throwing parts at the vehicle” that you understandably wanted to avoid. We regret that the process and the time involved left you dissatisfied, but we do want to clarify that our technician did perform the diagnostic work that was authorized and outlined what would be required to take the diagnosis further.

Sep 02, 2026 -

Ken parham responded

1. You had my car for 9 days for a ac diagnosis. 2. Your service advisor knew Firestone was passing the buck to you guys, if didn’t want to service or get involved just say so. 3. The point of the diagnosis is to confirm a leak and what area of the car by using a sniffer, dye or gas pressure gauge. 4. No estimate was given to the me. You only talked to Firestone. 5. Yes! Firestone gave me a full refund for all their work & parts used. 6. You are the dealership! I expected more!

Sep 02, 2026 -

Ken parham responded

Okay What was your cost to continue but it wasn’t disclosed or discussed with me the owner. I call everyday twice day sometimes with no requests to continue

Sep 02, 2026 -

Ken parham responded

I just call and asked for a quote on the up charge a diagnostic for rear evacuator core $1535. No, charging $1,535 just to check a rear evaporator core is not standard procedure.While paying an initial $150 to $250 diagnostic fee is normal at dealerships, a subsequent $1,535 quote sounds like the labor cost to completely dismantle the interior or replace the core, rather than properly diagnosing it.1. What a Standard Leak Check InvolvesTechnicians do not need to tear out the interior just to check whether an evaporator core has a leak. A qualified shop uses non-invasive methods first:Electronic "Sniffer" Probe: Technicians place an electronic refrigerant detector into the rear HVAC vents and the evaporator drain tube. If refrigerant is leaking, the probe detects the gas immediately.UV Dye Inspection: If UV dye was added during the initial service, the tech can inspect the rear drain tube or remove an access panel/inspection port to check for glowing dye with a UV flashlight.Borescope Inspection: A small flexible camera can often be fed through the blower housing or blend door ducting to view the core directly.Charging several hours of teardown labor before verifying a leak through the vents or drain tube is poor diagnostic procedure.2. Why the Quote Is So HighTear-Down Labor: Dealership labor rates often run $180 to $260+ per hour. A quote of $1,535 suggests they are billing 6 to 8 hours of labor simply to pull rear trim panels, third-row seats, or ductwork just to look at the component.Replacement vs. Diagnostic Confusion: $1,500+ is typically the ballpark cost to replace an evaporator core (or lines), not simply test it. Verify whether the service advisor quoted you a full replacement estimate rather than a diagnostic inspection.

August 29, 2026

Eric was awesome, as usual. He's my go to guy whenever I need a new vehicle, and Mountain View Chevrolet is best dealership around!! More

by MARKBURKE0501
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ean Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 27, 2026

Kyle did a fantastic job showing us around in the different options. There were a few defects of minor issues that needed to be resolved and he was on top of all of them. Set up the appointment for a More

by Chrismisenheimer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Sliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 27, 2026

There are always nice cars at great prices and good sales men to help out. More

by Florarre
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Goosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 22, 2026

Second car I have bought from here and have sent my family as well. This is my go to dealership. I have never seen anywhere work as hard to get you into a vehicle and treat you as well. In and out in l More

by OneHappyMomE
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Sliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 21, 2026

Thankful for a new car that is dependable and will help me get from point a to point b More

by Ksmorgan0210
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
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