Brian Cruz
Brian Cruz at Mtn View Chevrolet

Brian Cruz

Used Car Manager

Mtn View Chevrolet

310 E 20th St
Chattanooga, TN 37408

Contact Me
4.8
59 Reviews

Dealership Experience

4 yrs, 5 mos

Industry Experience

11 yrs, 2 mos

Languages Spoken

English English

4.8

59 Reviews

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59 Reviews of Brian Cruz

June 20, 2026

Dealership Rating
Employee Rating

Great the only places I will do business. Christian is a good person He is straight up person More

by V66963654
Recommend Dealer
Yes

Other Employees Tagged: Brian Cruz

June 14, 2026

Dealership Rating
Employee Rating

Accommodating and honest with a awesome warranty Quick and plenty of cars to test drive, and they are great to work with More

by COLLEENKBIRDRN
Recommend Dealer
Yes

Other Employees Tagged: Brian Cruz

June 11, 2026

Dealership Rating
Employee Rating

Fantastic Buying Experience! I'm Very happy with the outcome and my son's new vehicle Both Brian & Zachary went above and beyond to get the car I was looking at @a Fair Price. More

by hodges_cheryl
Recommend Dealer
Yes

Other Employees Tagged: Brian Cruz

June 01, 2026

Dealership Rating
Employee Rating

I bought a Chevy Malibu with Zack Tapper not Brian Cruz but Zack was easy to work with and relatable. He's still assisting me through texts with getting the digital stuff signed up for after buying the car More

by NEWLIN.CASEY
Recommend Dealer
Yes

Other Employees Tagged: Brian Cruz

May 25, 2026

Dealership Rating
Employee Rating

Talked about getting a 5. 3 v8 ended up with 2.7 and stuck with it. Not satisfied at all More

by TRENTONWOODEN330
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kyle Sliva

May 26, 2026

Mtn View Chevrolet responded

Trenton, we’re sorry to hear you’re dissatisfied. As discussed during the process, the specific truck configuration you wanted with the 5.3 V8 was not available at the time, which is why we worked together to place an order for the exact truck you wanted. That order is currently in progress. In the meantime, our dealership is personally working with you on an internal trade-assistance solution to help minimize the impact of transitioning from the current truck into the one you originally wanted once it arrives. We appreciate your patience throughout the process and remain committed to helping make this situation right.

May 26, 2026

TRENTONWOODEN330 responded

I was told I cant get out of the negative equity and that the professional opinion is to keep the 2.7. If i was to trade it like talked about I'd gain more negative equity and be paying 90 thousand for a 55 thousand dollar truck all because there is a misunderstanding on the engine size. So again it seems I am stuck with the wrong sized engine

May 26, 2026

TRENTONWOODEN330 responded

Yes we talked about ordering the truck with a v8 but i still have to deal with the negative equity from both trucks so why would I get a new truck to grow what I owe. Even tho its the wrong engine it seems I have to keep it to come out halfway decent. I came in with the intentions to buy a bigger engine to pull trailers and came out with the same engine I had in my 2023 Colorado that I traded in. I should have just kept it

May 26, 2026

TRENTONWOODEN330 responded

Yes a internal deal has been proposed but from what I understand I'll still take the bad equity from the 2.7 that i am currently driving and gain more with the truck that is being made and the only difference is the engine being a 5.3. Which I trade my 2023 Colorado in for to have a bigger truck to pull a trailer but somehow came out with the same sized engine should've just kept the Colorado and saved a bunch

May 15, 2026

Dealership Rating
Employee Rating

Eric was amazing! ! He is someone who goes above and beyond for his job and truly cares More

by Bladewilliamdavis95
Recommend Dealer
Yes

May 03, 2026

Dealership Rating
Employee Rating

Efficient and professional The dealership was up front and no games. That was very much welcome. More

by CEABNEYMDJD
Recommend Dealer
Yes

Other Employees Tagged: Brian Cruz

May 03, 2026

Dealership Rating
Employee Rating

Fast, easy, no stress The experience at the dealership was incredibly efficient and straightforward from start to finish. The entire process felt fast and easy, with every detail handled professionally to More

by ETHANFARROW02
Recommend Dealer
Yes

Other Employees Tagged: Brian Cruz

May 02, 2026

Dealership Rating
Employee Rating

Easy process and friendly staff willing help you. The site had plenty to choose from. They were more than accommodating. More

by matt
Recommend Dealer
Yes

Other Employees Tagged: Brian Cruz

May 01, 2026

Dealership Rating
Employee Rating

Responsiveness. Professionalism. Communication exceptionally well. Zack been hesitate to communicate via text via the Internet or the phone. Made it easy to make a d More

by BELINDANRUSSELL
Recommend Dealer
Yes

Other Employees Tagged: Brian Cruz

May 07, 2026

BELINDANRUSSELL responded

Thank you for service.

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