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Mtn. View Ford
Chattanooga, TN
2,184 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,184 reviews
June 07, 2025
The transmission service was good and I appreciate the use of a courtesy vehicle. However, after fixing the transmission, the O2 sensor started tripping the check engine light. My service advisor called a use of a courtesy vehicle. However, after fixing the transmission, the O2 sensor started tripping the check engine light. My service advisor called and quoted me a high price for the replacement of the sensor and told me that it was coincidence and that it was the cost was my responsibility. I’ll be using another service center moving forward after the unwillingness to work with us at all. More
by CLARK.CREGG
Verified CustomerEmployees Worked With
Jose
June 07, 2025
Joe was great to work with . Always informative and straightforward. The videos were great! Good job! Always informative and straightforward. The videos were great! Good job! More
by JMORROW8790
Employees Worked With
June 06, 2025
Family friendly an pleasure to work with. Really wants best for the customers They are great Really wants best for the customers They are great More
by ronnielbrown25
Employees Worked With
June 06, 2025
Very helpful and professional would recommend them highly next vehicle I buy will definitely be from them next vehicle I buy will definitely be from them More
by DANNYGOURLEY
June 06, 2025
Service was convenient. I appreciate getting my software repaired without having to wait at the dealership. The tech was courteous and efficient. Thank you. I appreciate getting my software repaired without having to wait at the dealership. The tech was courteous and efficient. Thank you. More
by SANCON1
Employees Worked With
Service dept
June 06, 2025
Awful customer service, never acknowledged your standing there, I have had to take back the car three times after oil change. Dust cover comings almost off so they never put it back correctly after service there, I have had to take back the car three times after oil change. Dust cover comings almost off so they never put it back correctly after service More
by JOBO1280
Employees Worked With
Service dept
June 06, 2025
Great service and professional tech. Appreciate the thorough diagnostic that was reasonable based on manual time frames and main reason my car was brought in for repair of motor blower. Appreciate the thorough diagnostic that was reasonable based on manual time frames and main reason my car was brought in for repair of motor blower. Austin was a thoughtful and informative tech. Thanks for taking care of Me. More
by none24
Employees Worked With
Austin
