
Mtn. View Ford
Chattanooga, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Brandon and Mitch did a wonderful job on my purchase of an F-150. They got my trade in offer quick and the overall process was seamless. Love working with a local dealership! These guys were amazing an F-150. They got my trade in offer quick and the overall process was seamless. Love working with a local dealership! These guys were amazing More
Austin was super helpful in getting my truck checked in and set up to have the work done on it that I needed. and set up to have the work done on it that I needed. More
After searching and working with multiple dealers around a 200 mile radius of Atlanta the guys at Mt View were outstanding. They were patient, never pressured and answered all my questions will full transp a 200 mile radius of Atlanta the guys at Mt View were outstanding. They were patient, never pressured and answered all my questions will full transparency. Andrew, Jamie, Brandon and Zack will get my business from now on (and with a 15 and 13 yr old that’ll be real soon) No need to look anywhere else, I’ll drive from Ga in a heartbeat to work with this team. They were clearly above every other dealership I went to. After going one time in person and meeting with Andrew and Jamie we were able to do everything else over the phone and text. Personal customer service is what sets them apart and that’s hard to find these days! More
best service They were always kind to me thank you so much They are the best much They are the best More
Great service. Always answers any of my questions and always explains what is being serviced. Always answers any of my questions and always explains what is being serviced. More
My vehicle arrived with what turned out to be a somewhat complicated repair. Jason was great as was Mountain View Ford. I really appreciate the service that I received! complicated repair. Jason was great as was Mountain View Ford. I really appreciate the service that I received! More
Mitch was amazing! He did not pressure us, but worked patiently with us to accomplish our needs. Highly recommend! He did not pressure us, but worked patiently with us to accomplish our needs. Highly recommend! More
It was easy to get an appointment and they had me out in about an hour. about an hour. More
I dropped my car off on Monday and they texted on Thursday and said the parts had come in. Joe texted that Austin would answer any questions I have. The text said parts were in on Thursday and would Thursday and said the parts had come in. Joe texted that Austin would answer any questions I have. The text said parts were in on Thursday and would be worked on Friday. I called Friday and asked to speak to Austin and he was with a customer so I left a message. No one called me back. No answers to my text. I came on Saturday thinking that it was probably ready and the website said your service department was open. There was someone there taking in cars and the garage doors were open and there were lots of cars in the service area and people but the person at the counter said there was no one there that knew anything about my car on saturday. He said the parts were in but he didn't know anything else. First thing Monday morning I get a text saying the car is ready. The text just said "is ready". That means it was probably ready on Friday afternoon or maybe Saturday but no one was there to let me get it. If it wasn't actually ready until Monday that's fine but I'm thinking it was probably ready Friday afternoon but nobody called me. If it was being worked on Saturday and completed Saturday I should have been able to pick it up then. The work seems to have been done correctly but there was a long narrow scuff mark on the rear driver side quarter panel. It did wipe off with some pressure but it wasn't there when I brought it in. Other than that the work seems to have been done correctly. I would probably use Mountain view Ford service again. More