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Mtn. View Ford

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.8
2,169 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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301 E 20th St

Chattanooga, TN

37408

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Showing 2,169 reviews

April 18, 2021

Great dealership to do business with. They worked with me and got me in the truck that I wanted. Friendly people and they know how to treat their customers. I will do business with them again and will highly More

by Jamie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Centers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Beckler, Billy Buoymaster
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Apr 18, 2021 -

Mtn. View Ford responded

Hello Jamie, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 18, 2021

Friendly, helpful, and honest - came in looking for an expedition and they were able to find what I needed for my family! I love my new car! More

by Jessica Connell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Centers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamara Fikes, Shaun Wooten
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Apr 19, 2021 -

Mtn. View Ford responded

Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

April 18, 2021

Johnny McKibben was very attentive, dedicated to finding what we were looking for and determined to help us through the process of selections and buying a new vehicle. The rest of the team at Mtn. View met More

by JHar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny McKibben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Akins, Tessa Coffey
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Apr 19, 2021 -

Mtn. View Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mtn. View Ford. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Apr 19, 2021 -

JHar responded

I visited four other Ford dealerships (plus dealerships of two other makes) before connecting with Mtn.View Ford/Lincoln. Johnny and the rest of the team there truly earned my business.

April 17, 2021

This was the best vehicle purchase experience we have ever had. Kenny was courteous and professional every step of the way. He did an excellent job of explaining all the vehicle features before we drov More

by TimF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Cone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2021 -

Mtn. View Ford responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 17, 2021

Great as always. This is my fourth vehicle from Mountain View and unless something changes should I need another vehicle MV will be my first choice More

by ggkelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kassie Stillwell, Bernie Sullivan, Brandi Conversica, Tamara Fikes
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Apr 18, 2021 -

Mtn. View Ford responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 17, 2021

Billy was phenomenal! Very informative and personable! Extremely easy to work with and was a awesome sales rep for all my needs. I sincerely appreciate him! More

by Turnerbbacademy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Centers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Buoymaster
Report | Print
Apr 17, 2021 -

Mtn. View Ford responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! We want to sincerely thank you for your business and we hope to see you here again down the road!

April 15, 2021

Thanks again Josh for your help. You always treat me with courtesy and respect, and make buying a vehicle a pretty darn easy experience. BT More

by BT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Parks, Josh Newman, Tamara Fikes
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Apr 16, 2021 -

Mtn. View Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 15, 2021

Everyone I dealt with was very helpful and friendly. Highly recommended to anyone looking to purchase a new or even used vehicle. Will defiantly be back for future purchases. More

by Nathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lawton Willingham, Kassie Stillwell, Brandi Conversica
Report | Print
Apr 16, 2021 -

Mtn. View Ford responded

Thank you for taking the time to notice those efforts and for leaving such an awesome review! We hope to be of service to you again! Take care!

April 13, 2021

Awesome experience. Amber kept us updated and made the whole process easy. She went above and beyond. Thanks for all your help, we appreciate you! More

by pam_hendrix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Conversica, Tessa Coffey, Amber Pate
Report | Print
Apr 13, 2021 -

Mtn. View Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We want to sincerely thank you for your business and we hope to see you here again down the road!

April 13, 2021

He's very friendly, polite and helpful at getting the right car you can afford. Plus they loaned me a really nice vehicle while ours was being detailed. More

by Lyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Beckler
Report | Print
Apr 14, 2021 -

Mtn. View Ford responded

Hi Lyle, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

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