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Mtn. View Ford

Chattanooga, TN

4.7
2,429 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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301 E 20th St

Chattanooga, TN

37408

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Showing 2,429 reviews

February 10, 2022

Great place to purchase vehicles and get reliable vehicles. Customer service is very friendly and helpful More

by reachmythic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kassie Stillwell, Brandi Conversica, Joey Killingsworth, Craig Beckler
Feb 12, 2022 -

Mtn. View Ford responded

Hi, we are happy we could make your experience a positive one! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

February 09, 2022

My husband and I needed a new vehicle for our growing family and we picked the perfect dealer!! John Gordon found me wondering the parking lot on Friday afternoon with my babies and by Saturday I was pul More

by angelarussell20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gordon, Craig Beckler
Feb 11, 2022 -

Mtn. View Ford responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

February 09, 2022

Patrick Owenby was awesome helped make the buying process really smooth. Explained use of different options More

by Dino
Recommend Dealer
Yes
Employees Worked With
Patrick Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kassie Stillwell, Brandi Conversica, Tamara Fikes
Feb 10, 2022 -

Mtn. View Ford responded

Hi Dino, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

February 09, 2022

Very helpful worked with me in every way possible. I would definitely recommend anyone who may be looking for a car. More

by Jackylayne1980
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Elliott, Craig Beckler
Feb 11, 2022 -

Mtn. View Ford responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

February 09, 2022

I have sent several reasons for review with NO follow-up or response, by other reviews from different people saying the same things in regards to the service dept across the board. It seem to be evident to More

by acj0000
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Lugo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Centers
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maintenance dept/ internet dept whom didn’t respond after reply. This have all been a horrific experience, Brandi Conversica, Tamara Fikes
Feb 10, 2022 -

Mtn. View Ford responded

acj, tell us who you are so that we can reach out and begin the conversation of when your vehicle will be returning to you after completed repairs.

February 08, 2022

Excellent service. Honest pricing and great follow up from all staff. We would definitely recommend. More

by bcritser
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Pernell Stalling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Centers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Mtn. View Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for the recommendation, and have an amazing day!

February 06, 2022

I am now the proud owner of a 2021 Mustang GT fastback thanks to the salesman and staff at Myn. View Ford here in Chattanooga. I would like to personally thank Senior Sales Consultant John Goodwin, Direct More

by edwardchubb38
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Rose, Don Erwin , Josh Newman, John Gordon, Bernie Sullivan, Brandi Conversica, Tessa Coffey
Feb 08, 2022 -

Mtn. View Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

February 06, 2022

Had a few trucks I was looking at and they found me the one I liked More

by georgecagle2020
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Viola
Feb 08, 2022 -

Mtn. View Ford responded

Hi, thank you for your kind words and congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

February 06, 2022

Had great service every one was nice to me and my wife very great atmosphere with all people working More

by georgecagle2020
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Beckler, Jim Viola
Feb 06, 2022 -

georgecagle2020 responded

Mtn view Ford is a great place to get a vehicle

Feb 08, 2022 -

Mtn. View Ford responded

Hi, your comments keep us motivated and working hard for all our guests! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

February 05, 2022

Fast and efficient service, my sales executive was willing to work with me to find a deal that worked for me More

by joseph.tylerh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamara Fikes
Feb 07, 2022 -

Mtn. View Ford responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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