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Mtn. View Ford

Chattanooga, TN

4.7
2,387 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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301 E 20th St

Chattanooga, TN

37408

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Showing 2,387 reviews

January 16, 2022

Easy to work with and had me in and out in a timely manner with my new car. More

by Iwasapayne
Recommend Dealer
Yes
Employees Worked With
John Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kassie Stillwell, Joey Killingsworth
Jan 17, 2022 -

Mtn. View Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

January 16, 2022

Chris stayed in touch with a great low pressure approach and helped me get the deal I was looking for. Highly recommend if you are looking for a vehicle to reach out to Chris. More

by presbell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yancey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Mtn. View Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Chris here at Mtn. View Ford! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

January 15, 2022

I worked with Jim Viola in Sales and Jason Rose in Finance on a trade-in and purchase of a new truck. It was an excellent and efficient experience. Both guys were great to work with. I won't hesitate More

by Mike C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Viola
Jan 17, 2022 -

Mtn. View Ford responded

Hi Mike, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 14, 2022

Took a bad attitude from me and we worked thru it. Very pleased with my truck, amber, joe, and Jason More

by derekkoz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Centers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Pate
Jan 16, 2022 -

Mtn. View Ford responded

Hi, we are happy we could make your experience a positive one! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 12, 2022

What gratitude we have for Jason in the Service Dept and the techs for their courteous and speedy service in helping with repairs to our truck as we "limped" in from the interstate on our way to FL. Within More

by traveler
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason in Service
Jan 12, 2022 -

Mtn. View Ford responded

Traveler, so thankful for your wonderful review. We do our best, sometimes we win and sometimes we lose. Thankfully in your case we were able to help. Hope that will put a smile on your face anytime you think of Chattanooga.

January 06, 2022

Thanks Jim Viola for your professional service in helping my mother in law with her truck purchase. The experience we had with you was most rewarding. She is fully satisfied with her 2019 Doge Ram 1500 and h More

by danhoughton0708
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Viola
Jan 16, 2022 -

Mtn. View Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jim here at Mtn. View Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 05, 2022

Staff was very helpful. All questions answered. The entire process was simple. Josh Newman was awesome. Extremely happy with my new F150. Enjoy it more every day. More

by david53mann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Newman, Tamara Fikes
Jan 16, 2022 -

Mtn. View Ford responded

Hi, thank you for your kind words and congratulations on your new vehicle! It is great to hear our Staff took such great care of you! We hope to see you here again!

January 05, 2022

Good price. Took 4 hrs to start to finish which isn't to bad for a dealership. Would have been 5 but my vehicle was very poorly detailed if at all. All the leathery was greasy and sticky. The vehicle floor More

by MorrGunStuff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gordon, Tamara Fikes, Amber Pate
Jan 12, 2022 -

Mtn. View Ford responded

Amber was reaching out to you Morr, has she resolved your concern with the detail of the vehicle?

January 05, 2022

The team at Mountain View Ford was incredibly helpful, and informative. I felt I got a good deal on my truck, and that my trade in was valued fairly. The whole process was fairly quick and smooth as well. More

by DavidBesh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Conversica
Jan 16, 2022 -

Mtn. View Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks for your business! Take care!

January 04, 2022

Greg helped me immensely with buying a new car! I love it and he helped me get approved at the payment that I wanted! More

by Laneym427
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Beckler, Greg Wilson
Jan 16, 2022 -

Mtn. View Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks for your business! Take care!

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