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Mtn. View Ford
Chattanooga, TN
2,428 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,428 reviews
January 29, 2022
John Gordon’s customer service was honestly the best car buying experience we have ever experienced. He listened to us, goofed around, and kept it professional all at the same time. We never had a “car guy” buying experience we have ever experienced. He listened to us, goofed around, and kept it professional all at the same time. We never had a “car guy” worth their weight in the past but he will undoubtedly get our business moving forward. More
by TheKirschs
Employees Worked With
John Gordon, Tamara Fikes
January 29, 2022
Patrick made this buying experience so easy. I have had so much difficulty with dealerships in the past and was not sure about trying again, but Mountain View Ford Lincoln and Patrick made this the best ex so much difficulty with dealerships in the past and was not sure about trying again, but Mountain View Ford Lincoln and Patrick made this the best experience. I will forever by my trucks from them. More
by Samantha
January 29, 2022
Justin was amazing and informative. Will definitely recommend him to all friends and family - thanks again!! recommend him to all friends and family - thanks again!! More
by Amanda61488
January 28, 2022
Whole team helpful from beginning to end.Internet greeting call,Sales,Finance,Follow up after sale! Thanks Patrick Owensby greeting call,Sales,Finance,Follow up after sale! Thanks Patrick Owensby More
by jjenk015
Employees Worked With
Other Employees :
Brandi Conversica, Craig Beckler, Tessa Coffey
January 27, 2022
The buying experience was seamless! The team worked hard to get the trade in value and price exactly where I needed it to be. to get the trade in value and price exactly where I needed it to be. More
by JR
January 26, 2022
They really worked hard to get me the truck I wanted! There was an issue with the truck and Amber and Joe quickly let me know that it would be taken care of. There was an issue with the truck and Amber and Joe quickly let me know that it would be taken care of. More
by Jason B
January 26, 2022
Easy experience shopping and ordering will do business here in the future. Thanks for all the help here in the future. Thanks for all the help More
by apple1
January 26, 2022
Josh was trustworthy, patient and knowledgeable! He and MTN View Ford made the experience easy and fun! MTN View Ford made the experience easy and fun! More
by rorymnellis
January 25, 2022
Communication and response was first rate. Provided answers when at all possible and never over sold and under delivered. Represented Ford well but also acted like a home town dealership. Would do busi answers when at all possible and never over sold and under delivered. Represented Ford well but also acted like a home town dealership. Would do business there again. More
by bmumm1
Employees Worked With
Josh Newman, Tamara Fikes
