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Mtn. View Ford

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.7
2,389 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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301 E 20th St

Chattanooga, TN

37408

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Showing 2,389 reviews

December 16, 2021

Loved working with both Greg Wilson and Jason in finance. Fantastic experience , especially after walking out of a dealership on Monday after they changed the deal More

by Mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Wilson
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Dec 16, 2021 -

Mtn. View Ford responded

Sounds like a true win win Mark. thanks for giving us a second chance.

Dec 16, 2021 -

Mark responded

You earned my business!

December 14, 2021

Awesome experience the whole way through from ordering a bronco to taking delivery! Will definitely recommend this dealer if I am in the area again and also no mark up! More

by Culberhouseb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Newman, Tamara Fikes
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Dec 16, 2021 -

Mtn. View Ford responded

Hi, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

December 09, 2021

Chad and everyone at the dealership was very helpful! It was a great experience and I am looking forward to coming back and purchasing another car on order early next year! Thanks everyone! More

by Bspencer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Cone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Akins
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Dec 10, 2021 -

Mtn. View Ford responded

Hi! We're so happy we were able to help you out! Please let us know if there is ever anything else we can do for you! Safe travels!

December 08, 2021

Great buying experience. Lawton did a phenomenal job! I would definitely purchase a vehicle from Mountain View ford again! More

by Scooter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lawton Willingham, Brandi Conversica, Tessa Coffey
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Dec 10, 2021 -

Mtn. View Ford responded

Hello, thank you for your kind review; we are happy to pass along your comments to Lawton here at Mtn. View Ford! We look forward to your next visit! Take care!

December 06, 2021

Great customer service. Friendly and honest sales team! Good financing and knowledgeable staff all around! More

by jacwebb22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Conversica, Joey Killingsworth
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Dec 08, 2021 -

Mtn. View Ford responded

Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Have a great day!

December 03, 2021

may not make 7 year in row voted best.. $1758, difference in price upped price More

by lavada moore
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Logan Watson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernie Sullivan, Tamara Fikes
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Dec 03, 2021 -

Mtn. View Ford responded

Sad Face Lavada. I spoke with Lawton and he honestly was of the opinion that you and Albert were really happy with the truck and the deal you got. I know we sped up the reconditioning process so that we could get it to you quickly. So sorry that you weren't 100% thrilled with the entire process, including the price. Don Erwin, Mtn View Ford

December 02, 2021

Kenny come has been fantastic. I have purchased multiple vehicles from Kenny Cone and every experience has been excellent and personal. I have and will continue to refer friend and family to Kenny and will More

by Thankful
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Cone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2021 -

Mtn. View Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Mtn. View Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

December 02, 2021

Sent me home with a newer car with no gas in the tank. Other than that everything else was fine. More

by Abbysell22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Elliott
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Jan 19, 2022 -

Mtn. View Ford responded

Hi, we truly appreciate your honest feedback. Please contact our Sales Manager, Logan Watson, at (423) 756-1331 or loganwatson@mvauto.com at your convenience so that we can understand the details of your situation and attempt to resolve this issue. Thank you for taking the time to give us your honest feedback and we look forward to speaking with you. Take care!

November 30, 2021

First purchase from Mtn View Ford and was the easiest auto purchase we have ever experienced. More

by CKeasler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Cone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2021 -

Mtn. View Ford responded

Hello, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

November 29, 2021

Very attentive and accommodating! They even let me take the vehicle home for a night before we finalized all of the paperwork! Excellent service! More

by adammcanulty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Madron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Beckler
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Nov 30, 2021 -

Mtn. View Ford responded

Hi, your satisfaction means a lot to us, and we truly appreciate you choosing Mtn. View Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

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