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Mtn. View Ford
Chattanooga, TN
2,254 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,254 reviews
May 10, 2021
Fantastic buying experience. Definitely would recommend anyone looking for a worry free experience to deal with Ron on the sales staff. Most pain free experience I’ve ever had. Thank you. anyone looking for a worry free experience to deal with Ron on the sales staff. Most pain free experience I’ve ever had. Thank you. More
by ross.j.robinson
May 10, 2021
I had been in contact with Justin Lugo for over a month looking for the right F-150. Justin went above and beyond and kept in contact during my search and was helpful with any questions I had. I recommend looking for the right F-150. Justin went above and beyond and kept in contact during my search and was helpful with any questions I had. I recommend not only this dealership, but Justin in particular. Very helpful salesman and was very patient with me through my search. More
by dsbartlett1995
May 09, 2021
The was a very good experience from start to finish!! I sent messages at 11:00 pm and answered with in minutes. Johnny had the explorer washed when we arrived as well as calling ahead to verify meeting tim sent messages at 11:00 pm and answered with in minutes. Johnny had the explorer washed when we arrived as well as calling ahead to verify meeting time. More
by Jay
May 08, 2021
From the very beginning every aspect was professional and perfect. Josh did everything to make us feel comfortable and the trade was very economically pleasurable. perfect. Josh did everything to make us feel comfortable and the trade was very economically pleasurable. More
by Steveownby
May 07, 2021
Everything was great! John was straight forward about everything. Was very patient with us through it all and we will be back to trick our bronco sport out . My wife is happy so I am too! everything. Was very patient with us through it all and we will be back to trick our bronco sport out . My wife is happy so I am too! More
by James W Spangler
Employees Worked With
John Gordon
May 07, 2021
This dealership was incredibly communicative. Josh was phenomenal and Tessa was wonderful as well! We are thankful for the service we received and are so happy with our purchase. phenomenal and Tessa was wonderful as well! We are thankful for the service we received and are so happy with our purchase. More
by Girlyface360
Employees Worked With
Josh Newman, Tessa Coffey
May 07, 2021
Time to replace my F-150 (with 304,000 miles) with a new one so I met with Patrick Owensby today and he listened, answered my questions, let me take a test drive, thoughtfully walked through the process wit one so I met with Patrick Owensby today and he listened, answered my questions, let me take a test drive, thoughtfully walked through the process with genuine care and concern, never any high pressure. This is the fourth F-150 I’ve bought and he is definitely a pleasure to work with. More
by JGAtherton
May 06, 2021
One of my best experiences with a dealership regarding a vehicle purchase. John Greene, our sales associate, was informative, professional and helpful. Would definitely recommend Mtn. View Ford!! vehicle purchase. John Greene, our sales associate, was informative, professional and helpful. Would definitely recommend Mtn. View Ford!! More
by msmdp
May 06, 2021
Lawton made the purchasing of a new truck as painless as possible. He responded to my questions quickly by email, text and phone, and communicated effectively even before we met in person. When we settled o possible. He responded to my questions quickly by email, text and phone, and communicated effectively even before we met in person. When we settled on a price and I later found a similarly equipped truck in ATL cheaper, he went back to his sales manager and matched the price. When we arrived at the dealership, he was friendly, informative, and truly wanted to make our experience pleasant, which he obviously did. His service was top notch! More
by Dr.Phil.Jones.Jr
Employees Worked With
Lawton Willingham
May 05, 2021
John Greene was great. He was personable, patient, and carried us through the whole process. We felt he was honest and up front on what Ford could and could not do as far as the price was concerned. We carried us through the whole process. We felt he was honest and up front on what Ford could and could not do as far as the price was concerned. We think we got a good deal, and believe we got a good car. We liked our Escape but wanted to go larger with an Edge. We'd rather have an edge than have to escape. More
by Chaprandy
