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Mtn. View Ford
Chattanooga, TN
2,397 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,397 reviews
November 14, 2021
oAmber Pate showed professionalism in all parts of the purchase From answering my myriad of questions and showing me how to access the different types of driving modes to finalizing the paperwork purchase From answering my myriad of questions and showing me how to access the different types of driving modes to finalizing the paperwork More
by Bill
Employees Worked With
Other Employees :
Kassie Stillwell, Brandi Conversica, Tamara Fikes, Amber Pate
November 13, 2021
We have purchased 5 cars from y’all and every time the service has been excellent… every time we have used John Goodwin…couldn’t ask for anything any different… will definitely come back and most definite service has been excellent… every time we have used John Goodwin…couldn’t ask for anything any different… will definitely come back and most definitely will refer… More
by Michellevaughn5150
Employees Worked With
Other Employees :
Brandi Conversica, Tessa Coffey
November 08, 2021
Mtn View Ford has been my go to dealer for years I drive past two Ford dealers to get to them. They are locally owned and they still have a desire to connect with their customers. They treat you with respe past two Ford dealers to get to them. They are locally owned and they still have a desire to connect with their customers. They treat you with respect and have always been able to work with me on my past three new truck purchases! More
by preacherfrankevans
November 05, 2021
Great experience from top to bottom. Josh Newman was excellent to work with. The entire process took under 2 hours. Mt. View Ford has earned a customer for life. excellent to work with. The entire process took under 2 hours. Mt. View Ford has earned a customer for life. More
by difrancis67
November 03, 2021
No pressure car buying experience. Helpful staff. Mtn View Ford will be my first choice to go to on my next car purchase. View Ford will be my first choice to go to on my next car purchase. More
by richardyoder
Employees Worked With
John Gordon, Brandi Conversica, Tamara Fikes, Tessa Coffey
November 02, 2021
As always I am very happy with my purchase and the customer service. Kenny Cone addressed all of my needs and concerns promptly. customer service. Kenny Cone addressed all of my needs and concerns promptly. More
by Sherrypeardon
Employees Worked With
November 01, 2021
I custom ordered my new truck and between the Ford email and tracking the progress and the dealer ensuring that the progress made it to me was really neat experience. We had an open honest conversation abou and tracking the progress and the dealer ensuring that the progress made it to me was really neat experience. We had an open honest conversation about the numbers and I never felt like it was a “Shell Game” as I have felt at other places. Justin Lugo took over seamlessly as my original salesman was on medical leave. He had my 5th wheel hitch removed from my trade and he helped load it up himself. Justin’s an Army vet and that service showed throughout the process. He’s been in touch with me since the sale and had a Ford accessory ordered for me. This was my first time at Mountain View Ford and I have already recommended Justin and this dealership to friends. More
by Volfan82
Employees Worked With
Other Employees :
Ron Elliott, Brandi Conversica, Tessa Coffey
October 29, 2021
My salesman, Justin, was an amazing guy and was very knowledgeable and personable. His attention to detail during the entire process was very impressive knowledgeable and personable. His attention to detail during the entire process was very impressive More
by Jasondubendorfer
