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Mtn. View Ford

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.7
2,397 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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301 E 20th St

Chattanooga, TN

37408

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Showing 2,397 reviews

October 29, 2021

Everyone in the Dealership were the Best of the Best to deal with! John Goodwin was outstanding as was everyone in the process! More

by BigAl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Conversica, Tamara Fikes, Joey Killingsworth
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Oct 30, 2021 -

Mtn. View Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mtn. View Ford. Please let us know if there is ever anything else we can do for you! Safe travels!

October 28, 2021

Absolutely Fantastic! I will definitely be back to purchase more vehicles. Car runs awesome and is very nice. Service and sales representative were very professional. More

by FunkyH0mosap1en
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernie Sullivan, Brandi Conversica, Tamara Fikes, Craig Beckler
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Oct 30, 2021 -

Mtn. View Ford responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 28, 2021

I had a smooth and stress free experience. I love my new car. Thanks Logan and Justin! More

by shellbeekelley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamara Fikes
Report | Print
Oct 28, 2021 -

Mtn. View Ford responded

Hi, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

October 28, 2021

I worked with Justin Lugo to purchase my new Bronco. Lugo made everything so easy. Hands down best car buying experience ever. I’ve bought two vehicles from Mountain View Ford and I’m sure I’ll go back to th More

by katieking1214
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamara Fikes
Report | Print
Oct 30, 2021 -

Mtn. View Ford responded

Hello, thank you for your kind review; we are happy to pass along your comments to Justin here at Mtn. View Ford! At Mtn. View Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

October 26, 2021

I had a very positive customer experience at Mountain View Ford. The sales representative, Justin Lugo, was very courteous and easy to work with. I am very pleased with the new truck, a 2021 Ford Range More

by joadams919
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamara Fikes
Report | Print
Oct 28, 2021 -

Mtn. View Ford responded

Hi, your comments keep us motivated and working hard for all our guests! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

October 26, 2021

Well over satisfied with the service Amber and associates provided me. Very genuine humble people More

by shunzellharris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Centers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Conversica, Craig Beckler, Amber Pate
Report | Print
Oct 27, 2021 -

Mtn. View Ford responded

Hi, we're pleased to hear everything was completed to your satisfaction! At Mtn. View Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

October 25, 2021

They were great!! It’s like John knew exactly what I wanted!! I am so happy with the service I received and so happy with my new Bronco!! More

by Condra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
October 22, 2021

They made it so easy to purchase and finance my car. The staff was so helpful and courteous. Logan and Tamara were a dream team to work with. I have purchased several cars and never had as good an experienc More

by simpsonj424
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan, Tamara Fikes
Report | Print
Oct 26, 2021 -

Mtn. View Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thank you for choosing Mtn. View Ford, and we hope to see you again soon!

October 22, 2021

One of the best car buying experiences we have ever had and appreciate how kind everyone was! We will definitely be coming back for future purchases! John and Joey provided excellent service!! More

by Zjnn3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Killingsworth
Report | Print
Oct 23, 2021 -

Mtn. View Ford responded

Hi, thank you for leaving such a great review and high star rating. At Mtn. View Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

October 22, 2021

My wife and I had a Great experience, the staff was friendly and they answered all of my questions . More

by Jeffsuttle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Pernell Stalling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamara Fikes
Report | Print
Oct 26, 2021 -

Mtn. View Ford responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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