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Mtn. View Ford

Chattanooga, TN

4.8
2,171 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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301 E 20th St

Chattanooga, TN

37408

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Showing 2,171 reviews

January 28, 2021

Greg Wilson worked with me and I was able to get a great deal on an F-350. Drove all the way from FL to pick up the truck. He had everything ready to go when I got there calling for information on the way More

by Rick Venick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Wilson
Jan 31, 2021 -

Mtn. View Ford responded

Hi Rick, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!

January 27, 2021

Patrick did an excellent job. I got a great deal on my new truck and since I was out of town, Patrick picked me up from the airport as well. I am very pleased! More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Mtn. View Ford responded

Alex, we're happy to hear you had such a positive experience with our team! Please let us know if there is ever anything else we can do for you! Safe travels!

January 26, 2021

I went there to purchase a vehicle, and John Gordon helped me do just that! I have no complaints and love my car! Thanks John!! More

by marymullins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Gordon, Kassie Stillwell
Jan 28, 2021 -

Mtn. View Ford responded

Hi Mary, we appreciate your shout-out to John for delivering such a great buying experience. Please don't hesitate to reach out to us if you ever need anything else. Enjoy your new car!

January 26, 2021

Excellent salesperson, John Goodwin. And excellent finance work by Jason Rose. They both went the extra mile with us to give us what we needed. Thanks. More

by James and Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Conversica
Jan 28, 2021 -

Mtn. View Ford responded

Hi there, we appreciate your shout-out to John and Jason! If there is anything else we can do for you, please don't hesitate to reach out to us. Congratulations on your new car!

January 26, 2021

I loved Justin’s personalized videos! I felt like I knew him before we even met in person. This was my first car buying experience and I never dreamed it would go this smoothly. Wouldn’t change a thing! More

by Rebeccakatepaschall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamara Fikes
Jan 28, 2021 -

Mtn. View Ford responded

Hi Rebecca, we are glad to hear Justin took such great care of you during your buying experience. If you have any questions or concerns for us, please do not hesitate to give us a call or stop by. Congratulations on your new car!

January 24, 2021

Thank you for a smooth transaction and customer experience. Patrick was great to work with and was very knowledgeable about the vehicle. Mtn View Ford is definitely a dealership buyers should consi More

by Dogsfire19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamara Fikes
Jan 26, 2021 -

Mtn. View Ford responded

Hello, we're pleased to hear everything was completed to your satisfaction! Thank you for choosing Mtn. View Ford, and we hope to see you again soon!

January 24, 2021

Johnny was excellent to work with and he took his time and explained everything to me. Would definitely recommend him. I love my new Bronco!! More

by Volslady81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny McKibben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Centers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Mtn. View Ford responded

Hello, thank you for your kind words and congratulations on your new vehicle! Please let us know if you have any additional questions about services you received and thank you again for choosing Mtn. View Ford!

January 22, 2021

What a quick and amazingly painless process! Greatest Ford dealer ever. Patrick is a friendly and professional salesman who works hard for his customers. Same with Tamara in finance. More

by DavidHuff2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamara Fikes
Jan 24, 2021 -

Mtn. View Ford responded

We understand that shopping for a car can be a difficult and stressful process, so we're glad to hear you had such a painless experience with us. We'll be sure to pass along your kind comments to Patrick, Tamara, and the team here at Mtn. View Ford. We hope you have a great day, David!

January 22, 2021

The service I received when buying my new car was excellent. John was very professional and friendly. Thank you so much I will recommend to friends. Mary Strech More

by mstrech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Mtn. View Ford responded

Hi, thank you for your kind words and congratulations on your new vehicle! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

January 21, 2021

Johnny did a great job with customer service and especially explaining with great patience all the new features on the Lincoln Navigator. He was able too process our purchase quickly and we apprecia More

by tlosh21
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Johnny McKibben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Mtn. View Ford responded

We are happy we could make your experience a positive one! If you have any additional questions about your new Navigator, we will be more than happy to assist you! Safe travels!

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