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Mtn. View Ford

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.8
2,216 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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301 E 20th St

Chattanooga, TN

37408

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Showing 2,216 reviews

February 02, 2021

Our company worked with John Goodwin and he did an excellent job handling our transaction from start to finish. We are very appreciative of his service. More

by JonB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lawton Willingham, Tamara Fikes
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Feb 04, 2021 -

Mtn. View Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mtn. View Ford. We hope to be of service to you again! Take care!

February 01, 2021

Everyone worked very efficiently to get me in my new explorer! Friendly, knowledgeable and quick. Next Vehicle we get will be from Mtn. View Ford. More

by Rujeso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yancey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Beckler, Tessa Coffey
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Feb 03, 2021 -

Mtn. View Ford responded

Hello Rujeso, thank you for your kind words and congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

January 31, 2021

Nice, clean facility that was easily accessible from the interstate. A lot of inventory to choose from with a lot of different packages and options. More

by tcantrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Elliott, Kassie Stillwell, Tamara Fikes, Joey Killingsworth
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Feb 02, 2021 -

Mtn. View Ford responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

January 30, 2021

Billy was great throughout the entire purchasing process! I got into the car that I've always wanted! See him for your car buying needs! More

by Haydonmellis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Buoymaster
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Feb 02, 2021 -

Mtn. View Ford responded

Hi, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

January 30, 2021

Friendly sales and finance department. Answered every question I had and explained why pricing worked out the way it did. Overall great experience and would recommend this dealership to anyone. More

by enodatetherapies
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Warner
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Feb 02, 2021 -

Mtn. View Ford responded

Hi, we appreciate your recommendation of our dealership! Please let us know if there is ever anything else we can do for you! Safe travels!

January 28, 2021

Greg Wilson worked with me and I was able to get a great deal on an F-350. Drove all the way from FL to pick up the truck. He had everything ready to go when I got there calling for information on the way More

by Rick Venick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Wilson
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Jan 31, 2021 -

Mtn. View Ford responded

Hi Rick, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!

January 27, 2021

Patrick did an excellent job. I got a great deal on my new truck and since I was out of town, Patrick picked me up from the airport as well. I am very pleased! More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2021 -

Mtn. View Ford responded

Alex, we're happy to hear you had such a positive experience with our team! Please let us know if there is ever anything else we can do for you! Safe travels!

January 26, 2021

I went there to purchase a vehicle, and John Gordon helped me do just that! I have no complaints and love my car! Thanks John!! More

by marymullins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Gordon, Kassie Stillwell
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Jan 28, 2021 -

Mtn. View Ford responded

Hi Mary, we appreciate your shout-out to John for delivering such a great buying experience. Please don't hesitate to reach out to us if you ever need anything else. Enjoy your new car!

January 26, 2021

Excellent salesperson, John Goodwin. And excellent finance work by Jason Rose. They both went the extra mile with us to give us what we needed. Thanks. More

by James and Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Conversica
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Jan 28, 2021 -

Mtn. View Ford responded

Hi there, we appreciate your shout-out to John and Jason! If there is anything else we can do for you, please don't hesitate to reach out to us. Congratulations on your new car!

January 26, 2021

I loved Justin’s personalized videos! I felt like I knew him before we even met in person. This was my first car buying experience and I never dreamed it would go this smoothly. Wouldn’t change a thing! More

by Rebeccakatepaschall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamara Fikes
Report | Print
Jan 28, 2021 -

Mtn. View Ford responded

Hi Rebecca, we are glad to hear Justin took such great care of you during your buying experience. If you have any questions or concerns for us, please do not hesitate to give us a call or stop by. Congratulations on your new car!

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