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Mtn. View Ford
Chattanooga, TN
2,256 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,256 reviews
February 14, 2021
I had been shopping for a new car among several brands for several weeks. I settled on the Ford Edge. I was willing to make a few compromises on amenities to save some money. I found the Edge I wanted at for several weeks. I settled on the Ford Edge. I was willing to make a few compromises on amenities to save some money. I found the Edge I wanted at Mtn View and it was several thousand dollars below what I was seeing elsewhere. I drove a few hours for this deal and was happy to do it. I dealt with John Goodwin for the sale of the vehicle. He was prompt in returning my inquiries and came in on his day off to close the deal. Overall very happy with the experience. More
by Jim H.
February 14, 2021
Amber is amazing!! She was patient with us and got us exactly what we wanted!!! The manager Joe has an amazing team and won't go anywhere else!!!! exactly what we wanted!!! The manager Joe has an amazing team and won't go anywhere else!!!! More
by Megahancmurdock
February 14, 2021
Dealership was fast to respond to my inquiry about a certain vehicle. Because I was coming from out of town they quickly sent me a video walk around of the vehicle was interested in which was very helpf certain vehicle. Because I was coming from out of town they quickly sent me a video walk around of the vehicle was interested in which was very helpful. The buying process was easy and smooth. More
by ryan_prather2
February 13, 2021
Great job all the way around; sales, management and finance. No pressure. the entire experience was professionally handled. Thank you Greg, Logan and Jason. Would definitely recommend Mountain View For finance. No pressure. the entire experience was professionally handled. Thank you Greg, Logan and Jason. Would definitely recommend Mountain View Ford. I LOVE my 2021 F-150 XLT! More
by Vivian
February 13, 2021
This dealership went the extra mile to work with us on our recent purchase of a 2020 F150. John Gordon was an awesome salesman and definitely took great care of us. our recent purchase of a 2020 F150. John Gordon was an awesome salesman and definitely took great care of us. More
by AFrame
February 13, 2021
Salesman Josh Newman was awesome worked on every thing I asked for and more over all experience with sales and finance was 5 star service asked for and more over all experience with sales and finance was 5 star service More
by truckon30711
February 12, 2021
Great experience. Helpful service and very personable. Thanks John, good work. True professional! Appreciated the patient in finding the right truck for me. Really nice. Thanks John, good work. True professional! Appreciated the patient in finding the right truck for me. Really nice. More
by Johnjlieber
Employees Worked With
John Gordon, Tamara Fikes
February 12, 2021
Everything went smooth and they did exactly what they said they would. It was pleasant day driving from knoxville to buy a truck from Mtn View Ford. THANK YOU. Nelson Tallent said they would. It was pleasant day driving from knoxville to buy a truck from Mtn View Ford. THANK YOU. Nelson Tallent More
by rtallent1
February 10, 2021
If your considering purchasing a vehicle you owe it to yourself to go to Mtn. View Ford. And be sure to see Mr. Johnny McKibben this man will do absolutely everything in his power for you to leave there w yourself to go to Mtn. View Ford. And be sure to see Mr. Johnny McKibben this man will do absolutely everything in his power for you to leave there with not only what you want, but very happy with your purchase as well! He even took the time the set my phone up in my new 2015 Z71 More
by brose21
February 10, 2021
The best part about Mtn. View is their salesman, Greg Wilson. He has loads of energy and spends it on making his customers happy. The experience with everything else was only average. Greg saved the d Wilson. He has loads of energy and spends it on making his customers happy. The experience with everything else was only average. Greg saved the day. More
by Db4130
