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Mtn. View Ford

Chattanooga, TN

4.8
2,193 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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301 E 20th St

Chattanooga, TN

37408

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Showing 2,193 reviews

October 21, 2020

Bought a car here 6 years ago. Had a great experience so I came back for my second car. Definitely impressed with the staff and the service I got. Would recommend others to go there. More

by millerleland1221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernie Sullivan, Chad Akins
Nov 03, 2020 -

Mtn. View Ford responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you again for choosing Mtn. View Ford, and we hope to see you again soon! Safe travels!

October 20, 2020

John was an awesome salesman. He really cared about us and what we really wanted. He spent several weeks helping us in finding exactly what we wanted and getting it there to Mountain View Ford. Not only d More

by Heather.hamilton32@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Conversica, Chad Akins, Tamara Fikes
Nov 03, 2020 -

Mtn. View Ford responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! We hope you continue to choose Mtn. View Ford for all your vehicle needs! Take care!

October 20, 2020

We had a great experience working with James Stalling. This was our second experience working with James and both times he was very professional and really cared about working with us to find our perfect More

by Bja772
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Pernell Stalling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2020 -

Mtn. View Ford responded

Hello, thank you for your kind words and congratulations on your new Navigator! As one of our valued guests, we want to sincerely thank you for your business and we hope to see you here again down the road. Take care!

October 16, 2020

Great experience! Eddie and the team worked hard to get me in the 2020 F-150 I purchased.. Made me feel I was the most important customer in the dealership at the time. Definitely worthy of a recommendatio More

by Chris W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Sullivan, Tamara Fikes, Eddie Ackerman
Oct 23, 2020 -

Mtn. View Ford responded

Chris, we're pleased to hear everything was completed to your satisfaction! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 12, 2020

Greg Wilson is a true professional and made the purchase of our F-250 a wonderful and pleasant experience. In addition, this was an out of state transaction but Greg kept it simple and stress free. We highl More

by equinesportsdvm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Wilson, Chandler Prichard
Oct 20, 2020 -

Mtn. View Ford responded

Thank you for taking the time to notice those efforts and for leaving such an awesome review! We hope to be of service to you again! Take care!

October 12, 2020

I love coming here for a new car or to sell one. They give me great deals everytime. Everyone there is so friendly. Can't wait to go back. More

by Ryanhamilton102084
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Elliott, Jason Gagne, John Gordon, Brandi Conversica, Chad Akins, Tamara Fikes, Chandler Prichard
Oct 20, 2020 -

Mtn. View Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

October 11, 2020

I’ve bought plenty of cars, and my experience at Mountain View Ford with Eddie was absolutely the best! he made me feel welcomed and didn’t hesitate with any questions I had More

by alyssayoder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Beckler, Eddie Ackerman
October 11, 2020

We had the best experience with Justin all the help this my first Lincoln I been Chevy man for past 20 years this is a good change thanks a lot More

by Manuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2020 -

Mtn. View Ford responded

Manuel, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

Oct 15, 2020 -

Mtn. View Ford responded

Manuel, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

October 11, 2020

F150 Great truck - James Stollings found just want we wanted. James Stollings and Chad Akins put together the perfect price deal with all the accessories we requested. Check out with Craig Beckler in the More

by Quicksilver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Pernell Stalling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Akins, Craig Beckler
Oct 15, 2020 -

Mtn. View Ford responded

Thank you for your kind words and congratulations on your new truck! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 10, 2020

Fast and friendly. No pressure sales. Eddie Ackerman was a pleasure to deal with. Down to earth and helpful and understanding. Got my deal done after closing hours. More

by rcampbell0616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Ackerman
Oct 15, 2020 -

Mtn. View Ford responded

We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

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