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Mtn. View Ford
Chattanooga, TN
2,406 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,406 reviews
June 26, 2025
We had an awful experience at Mountain View Ford. Our salesman was uncommunicative and lost out on 2 other Ford sales because he would not respond to messages or reach out to someone who was lookin Our salesman was uncommunicative and lost out on 2 other Ford sales because he would not respond to messages or reach out to someone who was looking to buy a vehicle. We had to reach out to the service department ourselves to get answers about the vehicle we were purchasing. Our salesman also told the financing department that we were putting down a monetary down payment on the vehicle when we had told him no less than 3 times that we were not. We got a great deal, but all the hassle made it almost not worth it. Would not buy from them in the future. More
by DREWCONYER26
Verified CustomerEmployees Worked With
Other Employees :
Joni - helped us with contacting Service Department and she was AMAZING
June 26, 2025
Very helpful And knowledge service team. I have a 2014 F250 that is special to me. They took care of her great ! I have a 2014 F250 that is special to me. They took care of her great ! More
by Kess
Employees Worked With
June 26, 2025
I drove ittp dealership service lane He knew who I was. They chage the oil rather quickly. I tecieved the truck washed and clean inside All oil monitoring was reset. Very happy with service work. They chage the oil rather quickly. I tecieved the truck washed and clean inside All oil monitoring was reset. Very happy with service work. More
by CROWES_TOOLS
Employees Worked With
June 25, 2025
Our new service rep was new and very helpful and attentive. Unfortunately she didn't know how to get my service plan through without calling Ford which added 45 minutes to my visit. Again, she is ne attentive. Unfortunately she didn't know how to get my service plan through without calling Ford which added 45 minutes to my visit. Again, she is new and I'm sure she learned something new - as did the seasoned men at the counter. Thank you Sierra. You have great customer service skills. More
by Nanie
Employees Worked With
Sierra.
June 25, 2025
Had a pickup that was derating and shutting down they got my truck in that evening and had it back on the road by noon the next day my truck in that evening and had it back on the road by noon the next day More
by none25
Employees Worked With
June 25, 2025
Access was easy, wait time was minimal, service department members were knowledgeable, polite and responsive. Will definitely be back. Truck appeared to have been washed also at time of pick up department members were knowledgeable, polite and responsive. Will definitely be back. Truck appeared to have been washed also at time of pick up More
by TC-ROBERTS
Employees Worked With
June 24, 2025
I was well pleased with the dealership and its employees. Unfortunatly I had to replace both back brake calipers two week after I bought the truck but thats no fault of the dealership. I would recomend anyon Unfortunatly I had to replace both back brake calipers two week after I bought the truck but thats no fault of the dealership. I would recomend anyone looking for a vehicle to check them out. More
by CSLSMS3
June 24, 2025
Dominik did a fantastic job communicating and answering questions quickly. Please give this man a raise. questions quickly. Please give this man a raise. More
by Ben
Employees Worked With
June 24, 2025
Very responsive and accommodating. Good communication. Easy to schedule. This response is too long. I’ve had to try again and again Good communication. Easy to schedule. This response is too long. I’ve had to try again and again More
by DENCK
Employees Worked With
