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Mtn. View Ford
Chattanooga, TN
2,287 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,287 reviews
November 20, 2020
Justin and the team did a fantastic job for us! With Covid 19, he sent videos and was quick to respond to our calls. It was an easy and pleasant buying experience. Covid 19, he sent videos and was quick to respond to our calls. It was an easy and pleasant buying experience. More
by rgaylord
November 19, 2020
Very professional and to the point I still need a owner manual, extra key, and keyless entry code the car was clean and smelled that way. manual, extra key, and keyless entry code the car was clean and smelled that way. More
by windodoc
November 17, 2020
Ron Elliott is the MAN. This is our 3rd or 4th vehicle that we have bought from him. Couldn't ask for a better salesman. Will be back for sure. that we have bought from him. Couldn't ask for a better salesman. Will be back for sure. More
by randall mulkey
Employees Worked With
Ron Elliott, Tamara Fikes
November 15, 2020
Easiest car buying experience ever. No pressure and they put me in a vehicle I absolutely love! My husband and I went in to look at a different truck but due to a mechanical issue, they wouldn't sell it to put me in a vehicle I absolutely love! My husband and I went in to look at a different truck but due to a mechanical issue, they wouldn't sell it to us and were very up front about the previously unknown problem. They knew my budget and found me the PERFECT Ford F-150. Thanks, Jeremy, for taking care of us and thanks to everyone else who helped with the sale!! More
by cc1rn
November 15, 2020
Very pleasant experience working with Johnny. I normally hate buying new vehicles but this was no issues. He did a good job of letting me take all the time I needed to drive and look over the car with no p hate buying new vehicles but this was no issues. He did a good job of letting me take all the time I needed to drive and look over the car with no pressure. More
by gwes414
Employees Worked With
November 15, 2020
We have never been disappointed dealing with John Gordon and the dealership as a whole. They have been able to work magic both times we have dealt with them so far. I won't go anywhere else. I had given up and the dealership as a whole. They have been able to work magic both times we have dealt with them so far. I won't go anywhere else. I had given up being able to go through a dealership until I went here 🥰🥰 Thanks as always guys 🙃 More
by KFord
Employees Worked With
John Gordon, Craig Beckler
November 14, 2020
We’ve had a good experience with Mountain View Ford. Lawton Willingham was our salesman and done an exceptional job through the whole process. He was genuine and attentive. We are happy with our ‘14 For Lawton Willingham was our salesman and done an exceptional job through the whole process. He was genuine and attentive. We are happy with our ‘14 Ford Fusion. More
by pattykenneth11
November 14, 2020
Excellent service and super easy buying experience. John Goodwin was extremely helpful and made the process very easy. I would recommend this dealership to anyone looking for a new vehicle Goodwin was extremely helpful and made the process very easy. I would recommend this dealership to anyone looking for a new vehicle More
by ccoker08
November 13, 2020
Greg and Tamara were fantastic! Greg knew what type of truck I wanted, and went to work. It only took about 2 hours of my time at the dealership. Fastest dealer experience I have ever had. truck I wanted, and went to work. It only took about 2 hours of my time at the dealership. Fastest dealer experience I have ever had. More
by Bhouse.1277
Employees Worked With
Tamara Fikes, Greg Wilson
November 13, 2020
Patrick was very professional, knowledgeable, and accommodating. The process couldn’t have run more smoothly. This is my second truck purchase for my company from this dealer in the past two years. I accommodating. The process couldn’t have run more smoothly. This is my second truck purchase for my company from this dealer in the past two years. I’ll be back! More
by philip.h.lancaster
